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Hardworking, trustworthy virtual assistant with creative writing talent
Lucy Jackson
,
Crayford, United Kingdom
Experience
Other titles
Skills
I'm offering
I am a highly skilled virtual assistant. I have professionally gained experience as well as fully accredited, specialised education in customer service, secretarial and administrative and receptionist duties. I am always excellently presented and possess a trust-worthy work ethic. My willingness to partake in new ventures allows me to turn my hand to any task and perform well. In addition to my excellent communications and inter-personal skills I am fully able to work effectively as a member of the team. I am a very pro-active individual that loves the challenge of a new role and learning new skills. I always finish work in a timely manner and show initiative in every role I take on.
Markets
United Kingdom
Links for more
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Industries
Language
English
Fluently
Spanish
Good
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2021 - ?
freelance
FREELANCE - VIRTUAL ASSISTANT
unknown.
• Virtual assistant using Zoom to facilitate large group meetings and one on one meetings with clients and investors internationally
• Apply expertise in Microsoft Excel to organise meetings
• Perform billing and invoice production
• Liaising with corporate and their investors to ensure successful meetings
• Deliver high quality customer service to continue corporate growth
• Utilise problem-solving skills to resolve any issues in real-time
• Apply expertise in Microsoft Excel to organise meetings
• Perform billing and invoice production
• Liaising with corporate and their investors to ensure successful meetings
• Deliver high quality customer service to continue corporate growth
• Utilise problem-solving skills to resolve any issues in real-time
Excel, Service, Growth, Production, Customer, Administration in general, Customer service
2019 - 2020
job
RECEPTIONIST AND OFFICE ASSISTANT
KENT CAPITAL.
• First point of contact for all incoming calls
• Representing the business with a positive attitude and professional appearance
• Manage meeting room diary, prep rooms for meetings and ensuring they are clean, tidy and maintained
• Booking catering facilities - organising breakfasts, lunches, dinners etc.
• Liaising with investors and business partners to arrange meetings
• Organise Partner diary
• Manage relationship with suppliers including stationary, print, catering and cleaners
• Investor correspondence - letters and reports sent to investors
• Travel booking- couriers, taxis etc. and maintaining an accurate record for invoicing purposes
• Representing the business with a positive attitude and professional appearance
• Manage meeting room diary, prep rooms for meetings and ensuring they are clean, tidy and maintained
• Booking catering facilities - organising breakfasts, lunches, dinners etc.
• Liaising with investors and business partners to arrange meetings
• Organise Partner diary
• Manage relationship with suppliers including stationary, print, catering and cleaners
• Investor correspondence - letters and reports sent to investors
• Travel booking- couriers, taxis etc. and maintaining an accurate record for invoicing purposes
Receptionist, Print, Office, Booking
2017 - 2019
job
BAR TENDER
CIRQUE LE SOIR.
• Table hosting and bartending
• Bar staff recruitment and training
• In house sales and upselling
• Bar staff recruitment and training
• In house sales and upselling
Training, Sales, Recruitment
2014 - 2017
freelance
FREELANCE PROMOTIONS
Freelance.
• Multiple international campaigns including overseas travel, working for The Financial Times as well as numerous FT100 business'
• Various projects including leading education seminars for call centre staff, subscription sales and event hospitality
• Representing the business or organisation with a positive attitude and professional appearance
• Various projects including leading education seminars for call centre staff, subscription sales and event hospitality
• Representing the business or organisation with a positive attitude and professional appearance
Event, Sales, International, Organization, Communication
2012 - 2014
job
RECEPTIONIST - JUNIOR PA TO MANAGING DIRECTOR
ECOSOURCE.
• Front desk support - Face of the business
• Dealing with a busy Reception and Helpline email requests
• Switch board management and first point of contact for all incoming calls
• Meeting room diary management
• Meeting room preparation including ordering of lunches and serving refreshments, taking dietary requirements into consideration
• Supplier management - in charge of relationship with office cleaners, security, printing and stationary providers
• Post - processing incoming and outgoing post daily and arranging couriers when necessary
• IT support (when IT unavailable) Liaising with the AV team and IT for any technical issues
• Dealing with a busy Reception and Helpline email requests
• Switch board management and first point of contact for all incoming calls
• Meeting room diary management
• Meeting room preparation including ordering of lunches and serving refreshments, taking dietary requirements into consideration
• Supplier management - in charge of relationship with office cleaners, security, printing and stationary providers
• Post - processing incoming and outgoing post daily and arranging couriers when necessary
• IT support (when IT unavailable) Liaising with the AV team and IT for any technical issues
It support, Receptionist, Management, Security, It, Reception, Support, Office, Processing, ON
2010 - 2012
job
SALES ASSISTANT - HEAD OF KNITWEAR
TOPSHOP.
• Provided a quality service at point of sale and tactfully dealt with customer queries on the shop floor for two years whilst studying at college.
• Money handling and cashing up at end of day.
• Training new members of staff.
• Money handling and cashing up at end of day.
• Training new members of staff.
Training, Sales, Service, UP, Customer
My education
2011
-
2013
THE BRIT SCHOOL
BTEC, Acting and Theatre Studies
BTEC, Acting and Theatre Studies
2005
-
2011
FARRINGTONS SCHOOL FOR GIRLS
Secondary, GCSE's
Secondary, GCSE's
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