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jobs
Abdi Omer
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
German
Good
English
Fluently
My experience
2019 - ?
job
Payments Operations Analyst
Funding Circle.
Leading and delivering on automation and efficiency projects for payment operations. Including
planning projects along the payments roadmap and prioritising projects with the biggest pay-
offs for the team and the company. Working with Product developers to ensure new backend/
software updates are to the benefit of Payment Operations.
• Authorisation of all Payments transactions and conducting senior spot checks on Payment Jira
tickets. This includes authorising, on average, £10 million of loan releases on a daily basis.
• I've created a training matrix to aide the smooth transition of tasks between our German and Netherlands team to our UK team. This has included learning their processes in a short amount
of time and understanding the differences in payments between geographies especially in re-
gards to direct debits and regulations
• Onboarding new clients into our platform, navigating the transition and operationally coordinat-
ing the battle plan with cross-department teams until they're live on our platform and fully lend-
ing
• Heading up the training and on-boarding of new starters in to the payments team, including se-
lecting and interviewing the new candidates and then upon hiring, being accountable for their
training schedule and their understanding of payments processes, ensuring that they are ready to pass their probation. Alongside this, I have weekly 1 to 1catch-ups to aid in their develop-
ment and keep track of their progress.
• To aid new starters, I created a 3 months payments assessment that all Payments Executives had
to take and pass in order to complete their probation successfully. I then created an Authorisa-
tions assessment to ascertain all Payment executives that have a clear knowledge of payments and have been signed off internal authorisations before moving on to external authorisations
which is our biggest risk.
• Experience using Salesforce, Jira and Zendesk and Confluence
planning projects along the payments roadmap and prioritising projects with the biggest pay-
offs for the team and the company. Working with Product developers to ensure new backend/
software updates are to the benefit of Payment Operations.
• Authorisation of all Payments transactions and conducting senior spot checks on Payment Jira
tickets. This includes authorising, on average, £10 million of loan releases on a daily basis.
• I've created a training matrix to aide the smooth transition of tasks between our German and Netherlands team to our UK team. This has included learning their processes in a short amount
of time and understanding the differences in payments between geographies especially in re-
gards to direct debits and regulations
• Onboarding new clients into our platform, navigating the transition and operationally coordinat-
ing the battle plan with cross-department teams until they're live on our platform and fully lend-
ing
• Heading up the training and on-boarding of new starters in to the payments team, including se-
lecting and interviewing the new candidates and then upon hiring, being accountable for their
training schedule and their understanding of payments processes, ensuring that they are ready to pass their probation. Alongside this, I have weekly 1 to 1catch-ups to aid in their develop-
ment and keep track of their progress.
• To aid new starters, I created a 3 months payments assessment that all Payments Executives had
to take and pass in order to complete their probation successfully. I then created an Authorisa-
tions assessment to ascertain all Payment executives that have a clear knowledge of payments and have been signed off internal authorisations before moving on to external authorisations
which is our biggest risk.
• Experience using Salesforce, Jira and Zendesk and Confluence
Analyst, Platform, Transactions, UP, Backend, Processes, Zendesk, Software, Assessment, Backend, Confluence, Onboarding, Salesforce, Automation, Training, Jira, Operations
2018 - 2018
job
Theatres and Anaesthetics Administration Coordinator
University College London Hospital.
• Scheduling all procedures including diagnostic coding data for each elective patient.
• Providing administrative support to the finance and procurement team which consisted of amending the agency staff budget spreadsheet to ensure that we stay within our monthly bud-
get.
• Ordering key surgical documents, stationary and surgical equipments.
• Assisting with updating the formatting of trust-wide policies.
• Attending monthly Information Governance, Theatre User Group and Timetable Management
meetings where I was in charge of compiling agendas, taking minutes and then circulating these to all divisional consultants, cilinical staff and service managers.
• Providing administrative support to the finance and procurement team which consisted of amending the agency staff budget spreadsheet to ensure that we stay within our monthly bud-
get.
• Ordering key surgical documents, stationary and surgical equipments.
• Assisting with updating the formatting of trust-wide policies.
• Attending monthly Information Governance, Theatre User Group and Timetable Management
meetings where I was in charge of compiling agendas, taking minutes and then circulating these to all divisional consultants, cilinical staff and service managers.
Administration, Budget, Procurement, Management, Finance, Service, Support, Coordinator
2017 - 2018
job
Emergency Department Patient Administrator
Chelsea and Westminster Hospital NHS.
In charge of booking ambulance patients in to the computer software and allocating them into
rooms within A&E. In addition to this, I was in charge of updating and amending patient demo-
graphics.
• Learnt about the differing policies and procedures that are in place within the department and how they change in relation to a particular event.
• I had an active partnership with the IT department to resolve queries with all IT softwares within
the department learnt how to work effectively during downtime of our computer systems.
• I was given an opportunity to train new starters within their 6 week induction period and this
gave me the experience of being an assistant team lead.
rooms within A&E. In addition to this, I was in charge of updating and amending patient demo-
graphics.
• Learnt about the differing policies and procedures that are in place within the department and how they change in relation to a particular event.
• I had an active partnership with the IT department to resolve queries with all IT softwares within
the department learnt how to work effectively during downtime of our computer systems.
• I was given an opportunity to train new starters within their 6 week induction period and this
gave me the experience of being an assistant team lead.
Event, It, Software, Administrator, Booking, Demo, ME
My education
2013
-
2016
St Georges University of London
BSc, Biomedical Science
BSc, Biomedical Science
2011
-
2013
Wembley High Technology College
Secondary, Biology
Secondary, Biology
2006
-
2011
Wembley High Technology College
Secondary, N/a
Secondary, N/a
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