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Business Development Specialist | Transferable skills with a go get it attitude
Sarah Allen
,
Allen, United Kingdom
Experience
Other titles
Skills
I'm offering
Over 25 years of independent business development; successfully turning countries pipelines around; selling successfully to new markets; conflict management skills and able to work in challenging conditions
Markets
United Kingdom
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2020 - ?
freelance
Private Business Consultant
Golden Papua.
Independent international business consultant providing assistance with good communication,
organisation and management with strategy operations; able to bring an impressive list of contacts
and networks. Team building person to person coaching available; conflict negotiation and conflict
management skills well tested and proven.
organisation and management with strategy operations; able to bring an impressive list of contacts
and networks. Team building person to person coaching available; conflict negotiation and conflict
management skills well tested and proven.
Coaching, Operations, Management, International, Organization
2019 - 2020
job
Business Development Manager
The Anvil Group (International) Ltd.
Develop and integrate the Risk Solution with newly formed Medical Offering; subject matter expert on Security & Medical Assistance, Emergency Response, Close Protection, Cyber Security,
Security Journey Management. Build the customer data base and develop procedures and
proposals. Write proposals and position the company to compete with the competition offering the in-house award winning risk management platform. Assist with the development of the Client
Service Department and the on boarding process. Reporting to the Sales Director EMEA, primary
focus was development of new business within the security and medical arena to include
Government, Maritime and Aviation sector. Work closely with the TMC's and organise for
information to be passed through the Anvil network to pick up PNR's for corporate clients. On a
daily basis secure face-to-face meetings and build the Sales Funnel across all regions.
Customer Service Manager, Marketing Host, The Lygon Arms Hotel
Security Journey Management. Build the customer data base and develop procedures and
proposals. Write proposals and position the company to compete with the competition offering the in-house award winning risk management platform. Assist with the development of the Client
Service Department and the on boarding process. Reporting to the Sales Director EMEA, primary
focus was development of new business within the security and medical arena to include
Government, Maritime and Aviation sector. Work closely with the TMC's and organise for
information to be passed through the Anvil network to pick up PNR's for corporate clients. On a
daily basis secure face-to-face meetings and build the Sales Funnel across all regions.
Customer Service Manager, Marketing Host, The Lygon Arms Hotel
Sales Director, Platform, Customer, Manager, UP, Winning, Service Manager, Maritime, Development, Marketing, Network, Service, Security, Sales, Customer service, Management, Risk Management, Business development
2018 - 2019
job
FILLER
Saigon Van International Relocations.
Building up the Customer Service and improving the on boarding aspect of the hotel.
High impact and dynamic pace - upselling and driving revenue increase. Anticipating guest wants and requests. Organsing the processes and handling the CRM in-house system.
Business Development Manager & Office Manager, Saigon Van International Relocations
High impact and dynamic pace - upselling and driving revenue increase. Anticipating guest wants and requests. Organsing the processes and handling the CRM in-house system.
Business Development Manager & Office Manager, Saigon Van International Relocations
Business development, CRM, Customer service, Service, Office, Development, International, Processes, UP, Manager, Customer
2017 - 2018
job
Manage the customer service
unknown.
Hanoi Vietnam. January 2017 - January 2018
Oversee and manage the Hanoi office and update all processes of office and sales function.
Manage the customer service for all divisions building transport services & solutions. Build up client
database with new marketing ideas; networking and sales. B2B and B2C Responsible for
developing and maintaining commercially productive relationships with both new and old clients.
Also in charge of identifying every sales lead and of making the most out of every opportunity to
increase revenue and profitability. Develop a small team providing team leadership, coaching and mentoring ensuring the team is well trained and motivated in order represent the company at all
relocation services. Supervise and monitor service delivery and anticipate challenges and mediate when service delivery has problems. Improve the brand value and up sell when convenient.
Oversee and manage the Hanoi office and update all processes of office and sales function.
Manage the customer service for all divisions building transport services & solutions. Build up client
database with new marketing ideas; networking and sales. B2B and B2C Responsible for
developing and maintaining commercially productive relationships with both new and old clients.
Also in charge of identifying every sales lead and of making the most out of every opportunity to
increase revenue and profitability. Develop a small team providing team leadership, coaching and mentoring ensuring the team is well trained and motivated in order represent the company at all
relocation services. Supervise and monitor service delivery and anticipate challenges and mediate when service delivery has problems. Improve the brand value and up sell when convenient.
Leadership, Customer, UP, Service Delivery, Processes, Office, Service, Sales, Customer service, Marketing, Database, Mentoring, Team Leadership, B2C, Networking, B2B, Coaching
2015 - 2017
job
Sales BDM & PR Manager
FMP Medical Practice.
Develop a new sales strategy for the existing marketing department. Develop new sales channels with existing sale tools. Provide immediate response to any customer care situation and handle all
enquiries. Provide training for new and existing staff and bring an international focus to the daily
management of the clinic. Take new products and provide marketing initiatives and new customers
for the clinic. Networking around Hanoi and was successful to in- crease customers by 100%.
Producing accurate, compliant and comprehensive tender documents and RFP's for all sectors.
enquiries. Provide training for new and existing staff and bring an international focus to the daily
management of the clinic. Take new products and provide marketing initiatives and new customers
for the clinic. Networking around Hanoi and was successful to in- crease customers by 100%.
Producing accurate, compliant and comprehensive tender documents and RFP's for all sectors.
Marketing, Networking, Training, Management, Pr, Sales, RFP, International, Manager, Customer
2012 - 2015
job
Business Development Manager, Account
International SOS Australasia.
Reputation for turning around sales channels in both regions. Singularly was able to sell service to
local market. Manage relationships with existing clients, to ensure annual renewal, and overachieving on all targets for renewals. Identifying opportunities with new companies who have
not been approached. potential clients and overachieving on all targets for new business. Manage
every aspect - detecting potential clients, cold calling, initial visits, proposal and
pricing and final closure of deals and signing contracts but at the same time also manage ac-
counts and search out synergy with Global Account Managers. Assisting in debt collection when
issues arise with existing clients. Resolve client complaints and create a positive environment for
employees, encouraging on the job training for the sale and other departments. Advisory Board
attendance to provide local information back to head office in Sydney. Man- age complex projects and showed the value and strength of the service. Health & Safety development courses for clients
prepared and developed. Handling KPI's for sales team. Experience in CRM and trouble shooting
situations involved with bad data. Managing Tier 1 Global Accounts nationally. Continually find new
business and sectors across the region. Meeting the challenges of the insurance companies and undermining them to beat all competition. Identify key new customers to promote the entire range of MedAire products for Business and promoted the importance of stabilisation rooms, supply
chain and evacuation services. Produce and collate the QBR's for members analysing statistics and upsetting where possible. Shipping Security industry and selling into the Oil & Gas sector
(EMI) Corporate, Scholastic, Government, Armed Forces
local market. Manage relationships with existing clients, to ensure annual renewal, and overachieving on all targets for renewals. Identifying opportunities with new companies who have
not been approached. potential clients and overachieving on all targets for new business. Manage
every aspect - detecting potential clients, cold calling, initial visits, proposal and
pricing and final closure of deals and signing contracts but at the same time also manage ac-
counts and search out synergy with Global Account Managers. Assisting in debt collection when
issues arise with existing clients. Resolve client complaints and create a positive environment for
employees, encouraging on the job training for the sale and other departments. Advisory Board
attendance to provide local information back to head office in Sydney. Man- age complex projects and showed the value and strength of the service. Health & Safety development courses for clients
prepared and developed. Handling KPI's for sales team. Experience in CRM and trouble shooting
situations involved with bad data. Managing Tier 1 Global Accounts nationally. Continually find new
business and sectors across the region. Meeting the challenges of the insurance companies and undermining them to beat all competition. Identify key new customers to promote the entire range of MedAire products for Business and promoted the importance of stabilisation rooms, supply
chain and evacuation services. Produce and collate the QBR's for members analysing statistics and upsetting where possible. Shipping Security industry and selling into the Oil & Gas sector
(EMI) Corporate, Scholastic, Government, Armed Forces
Safety, Manager, Contracts, Search, Development, Office, KPI, Health, Insurance, Advisory board, Business development, Statistics, Shipping, Service, Security, Sales, Training, Contracts, CRM
2004 - 2011
job
Thailand International Head Sales Manager
JVK International Movers.
Head International Removal division and create new business opportunities to maximise revenue on a monthly basis. Manage every aspect of the sales process from the initial meeting with client,
the survey, the quotation, the closing of the sale and then the packing and removal of shipment to
overseas. Resolve client complaints and create a positive environment for employees; encouraging on the job training for the sales department. Arranging and coordinating all aspects of the travel
arrangements for both the client and shipments. Senior BDM for selling transport services /
solutions to all sectors and hunting for new market opportunities.
the survey, the quotation, the closing of the sale and then the packing and removal of shipment to
overseas. Resolve client complaints and create a positive environment for employees; encouraging on the job training for the sales department. Arranging and coordinating all aspects of the travel
arrangements for both the client and shipments. Senior BDM for selling transport services /
solutions to all sectors and hunting for new market opportunities.
Training, Sales, International, Manager
2001 - 2004
job
Sales & Office Manager
Asian Apartments.
Sales & Office Manager in charge of developing the brand and objective of the company. Finding and exploiting sales channels.
Sales, Office, Manager
1997 - 1998
job
BDM & Sales Manager
Regus.
Part of the RIOT (Regus International Opening Team) when REGUS moved into Bangkok.
Objective to fill office space to over 80% occupancy - whilst dealing with competition and local
pricing. Branding the office to other international companies in Bangkok. Conducting show rounds and achieving the projective margins required.
Objective to fill office space to over 80% occupancy - whilst dealing with competition and local
pricing. Branding the office to other international companies in Bangkok. Conducting show rounds and achieving the projective margins required.
Branding, Sales, Office, International, Manager
1996 - 1997
job
Office & Sales Manager
MRCentre.
Take over empty serviced office and return to profitability within 3 months. Occupancy reached
80%.
80%.
Sales, Office, Manager
1994 - 1996
job
International Market Coordinator
Unisource.
Coordinator, International
1991 - 1994
job
Sales Assistant
AT&T Istel, Worcestershire UK.
Sales
My education
Marketing Management Canterbury University
Bachelors, Business Administration
Bachelors, Business Administration
n/a
Unspecified, Hotel Management
Unspecified, Hotel Management
n/a
OLevels, English
OLevels, English
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