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jobs
Samantha Davidson
,
Stonegate, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
My experience
2020 - ?
job
CUSTOMER SERVICE ADVISOR
SITEL.
In this role I work as an outbound customer service agent supporting the T&T campaign within the SITEL group. This role includes speaking to multiple people from all walks of life and with different needs. This could be things such as using a translating service or transferring them to different departments. I also have to fill forms out with information about individuals. This can mean having to explain why we need certain information and at times calm them down if they are confused or don't understand why we are calling them. This role is a work from home role so it meant I have had to get all the right tools to ensure I can work from home. I now also have experience working within amazon work space and also ring central.
I also have experience of working in our families farm shop / butchers. I have helped out numerous times over the last 15 years. This included serving customers, cleaning equipment, ensures that all correct procedures were followed, handling money, stocking selves and stock rotation.
I also have experience of working in our families farm shop / butchers. I have helped out numerous times over the last 15 years. This included serving customers, cleaning equipment, ensures that all correct procedures were followed, handling money, stocking selves and stock rotation.
Customer service, Service, It, Amazon, Campaign, Agent, Mean
2011 - 2012
job
CLEANER
SAINSBURYS.
I worked evenings as a cleaner, cleaning the bakery and deli. This involved using heavy duty cleaning machines and general cleaning like mopping, wiping down surfaces, cleaning walls and emptying fly catchers etc.
2007 - 2008
job
SHOP ASSISTANT
unknown.
BONDGATE FISHERIES
I worked in a fish and chip shop. As part of my role;
◦ I served the customers, including working the cash till.
◦ I was also required to learn all the relevant hygiene regulations.
◦ I carried out stock takes.
◦ I spoke to new suppliers to work out whether new products would work right or be a better quality to the ones that were stocked already. This meant that because I was in direct contact with the suppliers I learnt how to talk to people professionally and how to negotiate between both parties.
I worked in a fish and chip shop. As part of my role;
◦ I served the customers, including working the cash till.
◦ I was also required to learn all the relevant hygiene regulations.
◦ I carried out stock takes.
◦ I spoke to new suppliers to work out whether new products would work right or be a better quality to the ones that were stocked already. This meant that because I was in direct contact with the suppliers I learnt how to talk to people professionally and how to negotiate between both parties.
My education
n/a
GCSES, BENTON PARK
GCSES, BENTON PARK
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