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Senior
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1
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Strong Customer Success Manager with great relationship building skills
Chris Noll
,
Sevenoaks, Thailand
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I'm offering
As a people person my career path has led me towards customer facing roles. I am passionate about the customer service side of industry for both clients and colleagues.
With extensive experience in hospitality and front line customer service I found myself working in my dream location, the French Alps. However, I soon figured out that I was never going to make it as the next Bode Miller, so I decided to come back to London to focus on a role which will help me grow alongside a start up company.
I wanted to prove that a sales consultant doesn't have to be the stereotype, I like to think I bring a cheeky yet customer focused approach to my prospects which has helped PayDashboard grow exponentially. I have achieved this by working with prospects to pin point their needs and day to day working issues to showcase exactly how PayDashboard can best assist them moving forwards.
This naturally took me towards the Customer Success Management role within PayDashboard, helping set up and grow our CSM function. We now have a team of CSMs who look after the clients, their issues, queries, contracts and module utilisation of the software.
Working at a tech start up has always been something I have been interested in, during my search I was looking for a company that took the same stand point as myself towards customer service. Our clients always come first and all of our future development is led by our current clients and the new issues they face.
Reach out if you would like to hear more about PayDashboard and our incredible employee engagement portal, or if you would just like to have a chat about skiing...
With extensive experience in hospitality and front line customer service I found myself working in my dream location, the French Alps. However, I soon figured out that I was never going to make it as the next Bode Miller, so I decided to come back to London to focus on a role which will help me grow alongside a start up company.
I wanted to prove that a sales consultant doesn't have to be the stereotype, I like to think I bring a cheeky yet customer focused approach to my prospects which has helped PayDashboard grow exponentially. I have achieved this by working with prospects to pin point their needs and day to day working issues to showcase exactly how PayDashboard can best assist them moving forwards.
This naturally took me towards the Customer Success Management role within PayDashboard, helping set up and grow our CSM function. We now have a team of CSMs who look after the clients, their issues, queries, contracts and module utilisation of the software.
Working at a tech start up has always been something I have been interested in, during my search I was looking for a company that took the same stand point as myself towards customer service. Our clients always come first and all of our future development is led by our current clients and the new issues they face.
Reach out if you would like to hear more about PayDashboard and our incredible employee engagement portal, or if you would just like to have a chat about skiing...
Markets
United Kingdom
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Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2017 - 2021
job
Client Success Manager
PayDashboard Ltd.
PayDashboard is a digital payslip platform that integrates with your existing payroll software to deliver payslips, reports and insights to clients and creates employee engagement. Our SmartSlip(TM) technology solves common issues in payroll services delivery, including:
✓ Cloud delivery of payslips without the need for employees to access a work system
✓ In-browser translation of payslips to whatever language the user prefers
✓ Automated processing of starters and leavers
✓ Unlimited space to display pay items on the payslip
✓ Delivering payslips, PAYE forms, employee documents
Engage your employees:
User friendly with high engagement rates, show case benefits, give rewards and provide a better understanding and guidance on your pay.
Streamline processes:
Manage single or group payrolls with multiple pay frequencies or payroll software through one simple portal.
Reduce HR queries:
Educate your employees with impartial information to reduce the number of payroll queries to HR with our UK support desk.
✓ Cloud delivery of payslips without the need for employees to access a work system
✓ In-browser translation of payslips to whatever language the user prefers
✓ Automated processing of starters and leavers
✓ Unlimited space to display pay items on the payslip
✓ Delivering payslips, PAYE forms, employee documents
Engage your employees:
User friendly with high engagement rates, show case benefits, give rewards and provide a better understanding and guidance on your pay.
Streamline processes:
Manage single or group payrolls with multiple pay frequencies or payroll software through one simple portal.
Reduce HR queries:
Educate your employees with impartial information to reduce the number of payroll queries to HR with our UK support desk.
Customer relations, Retention, Forecasting, Customer success, Project Management
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