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Scrum Master and Agilest
Isher Bamrah
,
Norwood Green, United Kingdom
Experience
Other titles
Skills
I'm offering
Certified Scrum Master and agilest of 6 years, with experience in setting up new teams at scale, identifying best practises and coaching SMs in agile ways of working using Scrum and Kanban frameworks. Have completed Clean Language and Agile Leadership courses, actively attending workshops, including organising a monthly breakfast meetup for like-minded Agilists
I take pride in flourishing stakeholder relationships, an essential key skill required in any role and industry.
I've worked with Atlassian tools (JIRA/confluence), AzureDevOps, MS Office suite, Adobe products and many other applications throughout my career.
I take pride in flourishing stakeholder relationships, an essential key skill required in any role and industry.
I've worked with Atlassian tools (JIRA/confluence), AzureDevOps, MS Office suite, Adobe products and many other applications throughout my career.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - 2021
job
Scrum Master
Centrica/British Gas.
(contr)
● Streamlined agile ways of working in a high profile sales scrum team of 15 to improve collaboration and velocity. Progressed to looking after 2 multidisciplinary teams within the 1st year.
● Selected for a pilot transformation program tying business, operations and service design experts to deliver customers experience using methods like Double Diamond, Google Design Sprints and Scrum.
● Introduced different retro frameworks to unpack team learnings.
Key achievements
● Mapped end to end process and identified dependencies and automated steps in the tariff release process and reduced time to market from 1 week to 2 days.
● Within the digital domain, assisted with configuring ADO projects and defining discovery processes so that all teams were using ADO consistency, instead of multiple ticketing systems.
● Shaped and setup process in ADO for 7 journey discovery teams coupled with 15 scrum teams.
● Mentored and coached new scrum masters, facilitated training sessions to enhance their skills and ability to support newly formed teams.
July 2018 - March 2019: European travel and property management.
● Streamlined agile ways of working in a high profile sales scrum team of 15 to improve collaboration and velocity. Progressed to looking after 2 multidisciplinary teams within the 1st year.
● Selected for a pilot transformation program tying business, operations and service design experts to deliver customers experience using methods like Double Diamond, Google Design Sprints and Scrum.
● Introduced different retro frameworks to unpack team learnings.
Key achievements
● Mapped end to end process and identified dependencies and automated steps in the tariff release process and reduced time to market from 1 week to 2 days.
● Within the digital domain, assisted with configuring ADO projects and defining discovery processes so that all teams were using ADO consistency, instead of multiple ticketing systems.
● Shaped and setup process in ADO for 7 journey discovery teams coupled with 15 scrum teams.
● Mentored and coached new scrum masters, facilitated training sessions to enhance their skills and ability to support newly formed teams.
July 2018 - March 2019: European travel and property management.
Design, Scrum, Operations, Scrum master, Training, Agile, Service Design, Management, Sales, Service, Transformation, Support, Google, Processes
2018 - 2018
job
Scrum Master
Addison Lee Group.
(perm)
● Crafted a safe environment for the team to find their own working rhythm and deliver quality features more regularly; filtering demanding business requests to an under resourced dev team of 5.
● Enabled collaboration and built rapport between on/offshore dev teams and stakeholders.
● Used Scrum and Kanban to find the most suitable way of working for the dynamic team.
Key achievements
● Got the product peer group and scrum team to define boundaries and follow backlog management hygiene to handle multiple streams of work resulting in a cohesive departmental roadmap.
● Collated and socialised release program for a cloud-based infrastructure, inc risks and dependencies.
● Supporedt a KIOSK integration with 3rd party vendors for LTN airport, which initiated work with TFL.
June 2017 - Feb 2018: Spent some time traveling in Indonesia
● Crafted a safe environment for the team to find their own working rhythm and deliver quality features more regularly; filtering demanding business requests to an under resourced dev team of 5.
● Enabled collaboration and built rapport between on/offshore dev teams and stakeholders.
● Used Scrum and Kanban to find the most suitable way of working for the dynamic team.
Key achievements
● Got the product peer group and scrum team to define boundaries and follow backlog management hygiene to handle multiple streams of work resulting in a cohesive departmental roadmap.
● Collated and socialised release program for a cloud-based infrastructure, inc risks and dependencies.
● Supporedt a KIOSK integration with 3rd party vendors for LTN airport, which initiated work with TFL.
June 2017 - Feb 2018: Spent some time traveling in Indonesia
Scrum, Scrum master, Cloud, SoMe, Management, Kanban, Integration, Safe, Offshore, Infrastructure
2017 - 2017
job
Scrum Master
PPL.
(contr)
Project: Automate performer data from third party music companies
● Managed a team of 8-10, combination of in-house, 3rd party and offshore engineers.
● Presented to varying management levels and set up comms for transparency on progress/expectation.
● Empathetically coached teams to reflect on improvements that benefited the team and product. Encouraged experimental ways of collaborating to instill an agile mindset and an autonomous culture.
Key achievements
● Delivered a £450k project on time and budget, reducing manual effort by 66%.
● Facilitated the transition of project delivery to BAU, defining and educating business processes.
● Solution delivered in Salesforce Lightning and API's to sustain use of legacy technologies.
Project: Automate performer data from third party music companies
● Managed a team of 8-10, combination of in-house, 3rd party and offshore engineers.
● Presented to varying management levels and set up comms for transparency on progress/expectation.
● Empathetically coached teams to reflect on improvements that benefited the team and product. Encouraged experimental ways of collaborating to instill an agile mindset and an autonomous culture.
Key achievements
● Delivered a £450k project on time and budget, reducing manual effort by 66%.
● Facilitated the transition of project delivery to BAU, defining and educating business processes.
● Solution delivered in Salesforce Lightning and API's to sustain use of legacy technologies.
API, Scrum, Budget, Scrum master, Agile, Salesforce, Management, Offshore, Music, Performer, Processes, UP
2015 - 2016
job
Online Travel Agent
Hostelworld Group.
(perm)
● Shared best practices with other scrum masters to give all teams the best working experience and space for continuous improvement and exploration.
● Facilitated scrum events. Promoted self resolution of blockers and achievement of sprint goals.
● Managed solutions across various technologies including HTML, CSS, PHP, JS, .NET, API
Project: Hostelbookers' responsive website redevelopment and rebrand launch.
● Worked with Android and iOS dev teams to release to app stores.
● With the marketing team collated campaign content for mobile app releases in line with product relaunch, delivering a consistent product range and experience in 6 languages.
● Using Kanban, delivered UX responsive designs of the new website.
● Shaped UX team's processes to deliver quality designs against set acceptance criteria on time.
● Overall the project reported an increase in payment protection revenue by 75%.
● Led a cross functional team to deploy a multi-currency settlement option at the point of sale to accommodate the larger European market and increased conversion by 3.75%.
● Awarded first prize at an internal hackathon event. Output was a web-based interactive map for POI's to allow users to navigate and plan holidays, adding valuable information to the target audience.
Project: Pricing Proposition to offer multi rate options for customers
● Captured system requirements for a pricing model, to maintain market traction and competitiveness
● Established notable rapport with stakeholders, ensuring frequent updates and communications where in place, sustaining project momentum and engagement.
● Worked with technical engineers to understand system capabilities and constraints.
● Shared best practices with other scrum masters to give all teams the best working experience and space for continuous improvement and exploration.
● Facilitated scrum events. Promoted self resolution of blockers and achievement of sprint goals.
● Managed solutions across various technologies including HTML, CSS, PHP, JS, .NET, API
Project: Hostelbookers' responsive website redevelopment and rebrand launch.
● Worked with Android and iOS dev teams to release to app stores.
● With the marketing team collated campaign content for mobile app releases in line with product relaunch, delivering a consistent product range and experience in 6 languages.
● Using Kanban, delivered UX responsive designs of the new website.
● Shaped UX team's processes to deliver quality designs against set acceptance criteria on time.
● Overall the project reported an increase in payment protection revenue by 75%.
● Led a cross functional team to deploy a multi-currency settlement option at the point of sale to accommodate the larger European market and increased conversion by 3.75%.
● Awarded first prize at an internal hackathon event. Output was a web-based interactive map for POI's to allow users to navigate and plan holidays, adding valuable information to the target audience.
Project: Pricing Proposition to offer multi rate options for customers
● Captured system requirements for a pricing model, to maintain market traction and competitiveness
● Established notable rapport with stakeholders, ensuring frequent updates and communications where in place, sustaining project momentum and engagement.
● Worked with technical engineers to understand system capabilities and constraints.
Kanban, LED, Agent, Processes, App, Campaign, Responsive, Online, Web, Net, Content, Website, Marketing, Event, Continuous improvement, UX, IOS, HTML/CSS/Javascript, Android, Scrum, API, Php, Css, Html
2012 - 2015
job
Project Manager
OCS Group.
Project Manager, Manager
My education
2003
-
2006
University of Westminster
BSc, Information Systems
BSc, Information Systems
2001
-
2003
The Heathland School
Secondary, Information Computer Technology
Secondary, Information Computer Technology
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