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Senior
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jobs
Mortgage/Currency/Exchange Consultant
Nicoleta Coconea
,
Lochgelly, United Kingdom
Experience
Other titles
Skills
I'm offering
An attentive and dedicated individual, successful at building strong professional relationships. Manages large and complex projects while maintaining high team morale and energy. Focused and enthusiastic with expertise in team oversight, budgeting and effective processes and procedures.
Markets
United Kingdom
Industries
Language
English
Fluently
Spanish
Good
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2017 - ?
freelance
Mortgage Consultant
Lloyd Banking Group.
• Mortgage regulation knowledge
• Providing to customers mortgages consultancy in accordance with • Customer service
the company values, scope of service, regulatory and compliance • Analytical thinking
requirements. • PC Skills:
• Complaint handling at first point of contact. - Microsoft Office(TM)
• Contribute towards the performance of a team objective. - fast learning and adaptability to
• Identify and raise ideas for continuous improvement to add value to internal systems
the end-to-end process. • Interests:
• Maintained excellent client satisfaction providing knowledgeable, - Photographic art
friendly, expert and helpful customer service. - Personal development
• Providing to customers mortgages consultancy in accordance with • Customer service
the company values, scope of service, regulatory and compliance • Analytical thinking
requirements. • PC Skills:
• Complaint handling at first point of contact. - Microsoft Office(TM)
• Contribute towards the performance of a team objective. - fast learning and adaptability to
• Identify and raise ideas for continuous improvement to add value to internal systems
the end-to-end process. • Interests:
• Maintained excellent client satisfaction providing knowledgeable, - Photographic art
friendly, expert and helpful customer service. - Personal development
Continuous improvement, Customer service, Service, Compliance, Regulatory, Development, Office, PC
2016 - 2016
job
Currency Exchange officer
Exchange Victoria.
Exchange
2014 - 2016
job
Sales and Account Officer
Alpha Bank Romania.
Current
• Https://www.alphabank.ro/ro/despre_noi/despre_noi.htm. The Open University
• Worked closely with management and our team to continually Glasgow
improve processes, reporting and overall service. Bachelor of Business
• Efficiently and proactively managed client communications Administration: Finance and regarding account information, payments and other financial Banking
questions. Open degree to equivalate studies
• Https://www.alphabank.ro/ro/despre_noi/despre_noi.htm. The Open University
• Worked closely with management and our team to continually Glasgow
improve processes, reporting and overall service. Bachelor of Business
• Efficiently and proactively managed client communications Administration: Finance and regarding account information, payments and other financial Banking
questions. Open degree to equivalate studies
Administration, Management, Finance, Sales, Service, Banking, Processes
2011 - 2011
job
Customer Service Representative
unknown.
Customer service, Service
2008 - 2011
freelance
Volunteer Manager
PAIC NGO.
Matched volunteers to appropriate opportunities by conducting
skills-based assessments.
• Managed volunteer files to enable participation in the Youth
Centre's volunteer programs.
• Followed up with staff and managers to assess volunteer needs and opportunities.
• Represented volunteers and advocated volunteer program at company-wide meetings.
• Administered accounts payable and accounts receivable functions,
daily cash reconciliation, returned merchandise approval, sales
reporting, invoicing and budget management.
skills-based assessments.
• Managed volunteer files to enable participation in the Youth
Centre's volunteer programs.
• Followed up with staff and managers to assess volunteer needs and opportunities.
• Represented volunteers and advocated volunteer program at company-wide meetings.
• Administered accounts payable and accounts receivable functions,
daily cash reconciliation, returned merchandise approval, sales
reporting, invoicing and budget management.
Budget, Management, Sales, Manager, UP
2009 - 2010
job
Junior Accounting Officer
Barterconstruct.ro.
Carefully managed supply inventories, reordering products as
necessary to maintain peak operational ability.
• Produced and distributed client invoices accurately and efficiently
for prompt payment processing.
• Provided comprehensive technical support and advice to manufacturing, marketing, sales and service departments.
necessary to maintain peak operational ability.
• Produced and distributed client invoices accurately and efficiently
for prompt payment processing.
• Provided comprehensive technical support and advice to manufacturing, marketing, sales and service departments.
Marketing, Sales, Service, Support, Processing
My education
Academy of Economic Studies
Bachelors, Business
Bachelors, Business
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