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Senior
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0
jobs
Strong IT profile specialising in network and web
Piyush Vanraj
,
Wembley, United Kingdom
Experience
Other titles
Skills
I'm offering
Results-driven, focused, and technically-minded IT expert with a proven track record of success in deploying, integrating, maintaining, and troubleshooting system servers, applications, and resources. Adept at evaluating technical alternatives and recommending solutions to client in order to maximise system performance. Articulate communicator, speaking the language of both people and technology, blending technical expertise with interpersonal skills while interacting with the teams, as well as providing technical support. Instrumental in streamlining processes, increasing efficiency, and providing technology based solutions. Consistent and precise project planning and execution, with a goal oriented approach that ensures efficiency, success and perfection.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - 2020
job
IT Systems Engineer
Komputer Consultancy Services Ltd.
Provided technical guidance and maintenance support, whilst focusing on mitigating system related issues. Drafted and distributed technical documents to customers and users. Performed Windows 10 OS installation and updates on workstations and laptop, while working with Windows Server 2008 to 2019 environment.
• Increased customer satisfaction level by timely resolving technical issues and concerns.
• Demonstrated superior communication and interpersonal skills, while answering telephone calls from clients.
• Accomplished in resolving 95% of tickets.
• Served as a member of a team in overseeing large migration project (multi-sites users and various domains to single domain environment) from start till completion within agreed time.
• Increased customer satisfaction level by timely resolving technical issues and concerns.
• Demonstrated superior communication and interpersonal skills, while answering telephone calls from clients.
• Accomplished in resolving 95% of tickets.
• Served as a member of a team in overseeing large migration project (multi-sites users and various domains to single domain environment) from start till completion within agreed time.
Windows server, Windows, It, Support, Server
2009 - 2019
freelance
IT Consultant
PRA Solutions Ltd.
Evaluated company's IT systems and recommended viable technological solution for effective resolution and maintenance. Created and sent technical documentations to customers. Deployed Exchange Server for various clients, while working with onsite and cloud back up technologies and in Windows Server 2008 R2 and Windows Server 2016 environment. Assumed accountability to install Windows 7 and 10 on different workstations as well as set up and administered Office365.
• Facilitated 15 clients and achieved 95% satisfaction ratio by visiting their sites to inspect system and deliver immediate guidance to mitigate IT related issues.
• Successfully completed 145 server installations from scratch.
• Contributed efforts towards business growth by winning 12 new clients through hard work, dedication, and effective problem solving.
• Facilitated 15 clients and achieved 95% satisfaction ratio by visiting their sites to inspect system and deliver immediate guidance to mitigate IT related issues.
• Successfully completed 145 server installations from scratch.
• Contributed efforts towards business growth by winning 12 new clients through hard work, dedication, and effective problem solving.
Exchange, Cloud, Windows server, IT Consultant, Windows, It, Growth, Server, Office365, Winning, UP
2008 - 2009
job
Systems Administrator
Adam Phones Ltd.
Oversaw entire company IT infrastructure, including windows 2003 servers, telephone, and CCTV system. Configured and troubleshoot blackberry devices, BES server, and VPN connections. Trained and deployed new users on Active Directory and Exchange Server. Implemented Symantec End Point solution on domain controller, servers, and all computers within the company. Utilised Symantec Backup Executive and LTO4 Tape Drive to create and maintain all the backup jobs. Headed the installation of second Exchange Server using VMWare.
• Monitored 20 servers initially and supported 40 internal users with hardware, software, and network issues, including Windows XP / Server 2003 and 2008, MS Office applications, Exchange Server 2003/2007, Norton Symantec, Acronis True Image ECHO, IIS web server, NetBotz Environment, and APC UPS.
• Led the implementation of virtual technology and completion of a new data recovery project on Acronis True Image Echo Server software to create images of 10 out of 18 critical in-house servers.
• Monitored 20 servers initially and supported 40 internal users with hardware, software, and network issues, including Windows XP / Server 2003 and 2008, MS Office applications, Exchange Server 2003/2007, Norton Symantec, Acronis True Image ECHO, IIS web server, NetBotz Environment, and APC UPS.
• Led the implementation of virtual technology and completion of a new data recovery project on Acronis True Image Echo Server software to create images of 10 out of 18 critical in-house servers.
Implementation, LED, XP, Administrator, Server, Web, Software, Office, Backup, Hardware, Infrastructure, MS office, It, Network, IIS, Windows, Technology, It infrastructure, VMware, Exchange, Active Directory
2007 - 2008
job
IT Support Engineer
Sources UK Ltd (Serving Publicis Group.
It support, It, Support
2001 - 2007
job
Senior Supervisor
Primark Stores Ltd.
My education
Harrow College
Secondary, Computing
Secondary, Computing
University of Hertfordshire
BSc, Computer Science
BSc, Computer Science
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