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Experienced business and operations manager
Phill Brooks
,
Neston, United Kingdom
Experience
Other titles
Skills
I'm offering
Seasoned and professional business manager, with more than 20+ years experience in Logistics, Supply Chain, Manufacturing, Third- Party Logistics (3PL) & Fourth-Party Logistics (4PL), FMCG Logistics and Business Management Operations, Tender sourcing and Bid Writing.
I have a track record of sourcing NEW business, creating sustainable and rewarding partnerships while engaging and developing a team capable of exceeding customer expectations.
Hi there, and thank you for taking the time to view my profile. I'm passionate about delivering first-class customer service and providing a solution that really stands out from the crowd.
Over 20 years professional experience in Enterprise Resource Planning (ERP), Materials Resource Planning (MRP & MRP II) Services Management, Warehouse Management Systems (WMS), Transport Management Systems (TMS) and Project / Compliance Management. Services I can offer my clients are:
≫ Extraction System Servicing, Audits and Maintenance Plans
≫ Kitchen Ventilation Cleaning & Servicing ≫ Air Supply Ventilation Maintenance
≫ BESA TR/19 Compliance
≫ NAADUK / NAAD-21 Compliance
≫ Fire Damper Inspection
≫ Customer Account Management
≫ Local Exhaust Ventilation (LEV) Inspection and Servicing
Excellent People Management and Communication Skills. Strong Financial Controls and Analysis & P&L ownership.
My market sector experience covers:
≫ Manufacturing - FMCG
≫ 3PL and 4PL
≫ Kitchen Extraction Servicing and Audits
≫ LEV Assessment and Servicing
≫ Insurance Compliance
Specialities include - Business Development, Logistics Management, Strategic Supply Chain Management, Warehouse Management, Operations Management, Inventory Management, WMS Implementation, 3PL, 4PL, Pallet Network, Retail Logistics, Distribution and Transportation & Fleet Management, Lean Process and Control, MHRA Responsible Person, BESA, NAADuk, HVCA, Extraction & Ventilation Ductwork Servicing & Audits, Fire Damper Inspection, Kitchen Deep Clean, LEV, Local Exhaust Ventilation
I have a track record of sourcing NEW business, creating sustainable and rewarding partnerships while engaging and developing a team capable of exceeding customer expectations.
Hi there, and thank you for taking the time to view my profile. I'm passionate about delivering first-class customer service and providing a solution that really stands out from the crowd.
Over 20 years professional experience in Enterprise Resource Planning (ERP), Materials Resource Planning (MRP & MRP II) Services Management, Warehouse Management Systems (WMS), Transport Management Systems (TMS) and Project / Compliance Management. Services I can offer my clients are:
≫ Extraction System Servicing, Audits and Maintenance Plans
≫ Kitchen Ventilation Cleaning & Servicing ≫ Air Supply Ventilation Maintenance
≫ BESA TR/19 Compliance
≫ NAADUK / NAAD-21 Compliance
≫ Fire Damper Inspection
≫ Customer Account Management
≫ Local Exhaust Ventilation (LEV) Inspection and Servicing
Excellent People Management and Communication Skills. Strong Financial Controls and Analysis & P&L ownership.
My market sector experience covers:
≫ Manufacturing - FMCG
≫ 3PL and 4PL
≫ Kitchen Extraction Servicing and Audits
≫ LEV Assessment and Servicing
≫ Insurance Compliance
Specialities include - Business Development, Logistics Management, Strategic Supply Chain Management, Warehouse Management, Operations Management, Inventory Management, WMS Implementation, 3PL, 4PL, Pallet Network, Retail Logistics, Distribution and Transportation & Fleet Management, Lean Process and Control, MHRA Responsible Person, BESA, NAADuk, HVCA, Extraction & Ventilation Ductwork Servicing & Audits, Fire Damper Inspection, Kitchen Deep Clean, LEV, Local Exhaust Ventilation
Markets
United Kingdom
Links for more
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Language
English
Fluently
Ready for
Ongoing relation / part-time
Available
My experience
2014 - ?
job
Operations Manager
Duct Hygiene Ltd.
United Kingdom
Leading Specialists in Extraction Ventilation Hygiene
At Duct Hygiene we specialise in the servicing of commercial kitchen extraction
systems. We provide maintenance services to both blue chip and private
sector clients throughout the UK.
The preferred choice for a number of High Street chains, Retail Park and national pubs and restaurants.
Our management team has over twenty years experience in this specialised
industry and we are committed to providing the highest quality and professional service. Our experienced and qualified staff receive constant
training to ensure we comply with relative health and safety guidelines.
We are a member of the Building & Engineering Services Association
(BESA), formerly the B&ES and the Heating and Ventilating Contractors'
Association (HVCA) and are accredited with NAADUK, ALTIUS, CHAS and SAFEcontractor.
Our services are tailored to meet the needs of our clients. We offer a range of service options including monthly maintenance contracts and annual reviews, and we are able to react to emergency or ad-hoc requests.
We now offer Franchise opportunities and are seeking driven franchisees to join us in this growth industry.
Leading Specialists in Extraction Ventilation Hygiene
At Duct Hygiene we specialise in the servicing of commercial kitchen extraction
systems. We provide maintenance services to both blue chip and private
sector clients throughout the UK.
The preferred choice for a number of High Street chains, Retail Park and national pubs and restaurants.
Our management team has over twenty years experience in this specialised
industry and we are committed to providing the highest quality and professional service. Our experienced and qualified staff receive constant
training to ensure we comply with relative health and safety guidelines.
We are a member of the Building & Engineering Services Association
(BESA), formerly the B&ES and the Heating and Ventilating Contractors'
Association (HVCA) and are accredited with NAADUK, ALTIUS, CHAS and SAFEcontractor.
Our services are tailored to meet the needs of our clients. We offer a range of service options including monthly maintenance contracts and annual reviews, and we are able to react to emergency or ad-hoc requests.
We now offer Franchise opportunities and are seeking driven franchisees to join us in this growth industry.
React, Operations, Retail, Contracts, Training, Operations manager, Management, Service, Engineering, Growth, Safety, Health, Ventilation, Contracts, Manager
2013 - 2014
job
General Manager - Commercial & Operations Management
Farralls Transport & Warehousing.
Develop Company Strategy, including Sales & Marketing strategy from outbound to inbound, resulting in accelerated conversion rates and increased
margin
> Lead Sales team to strategically identify, bid and succeed in 15% business
growth in 2013, 20% to-date in 2014 (£6.5 million), resulting in physical
business expansion
> Represent Company at Trade Fairs and Events, gaining publicity through
speaking at industry specific events gaining excellent leads and networking
opportunities
> Rebranded business, including website, livery, marketing materials and internal documents for modern forward-thinking brand which has received
excellent feedback
> Complete Tenders, present to SME & Corporate procurement teams,
compile contracts and secure long-term partnerships
> Establish Farrall's Transport as an 'Authority in Industry' by compiling Press
Releases for local and national coverage with fantastic results
> Introduced internal communications platforms, including newsletters and tool
box talks
> Established 2 new successful business ventures providing 300% ROI and developed further growth strategy for new 4PL business
margin
> Lead Sales team to strategically identify, bid and succeed in 15% business
growth in 2013, 20% to-date in 2014 (£6.5 million), resulting in physical
business expansion
> Represent Company at Trade Fairs and Events, gaining publicity through
speaking at industry specific events gaining excellent leads and networking
opportunities
> Rebranded business, including website, livery, marketing materials and internal documents for modern forward-thinking brand which has received
excellent feedback
> Complete Tenders, present to SME & Corporate procurement teams,
compile contracts and secure long-term partnerships
> Establish Farrall's Transport as an 'Authority in Industry' by compiling Press
Releases for local and national coverage with fantastic results
> Introduced internal communications platforms, including newsletters and tool
box talks
> Established 2 new successful business ventures providing 300% ROI and developed further growth strategy for new 4PL business
Marketing, MArketing Strategy, Operations, Contracts, Networking, ROI, Operations Management, Procurement, Growth strategy, Management, Sales, Website, Growth, Contracts, Manager
2008 - 2013
job
Operations Director
Deploy.
Group of companies, comprising of:
TWA Logistics Ltd
TWA Warehousing & Distribution Ltd
TL Training Ltd
Corp Networking
> Head of operations across logistics, warehousing, IT Support and training
companies
> Develop business monitoring tools and dashboards
> Develop sales strategy that resulted in £2m NEW business across all areas
> Establish new business divisions, providing 240%+ ROI from inception
> Developed new website, marketing materials, e-marketing campaigns and IT
systems
TWA Logistics Ltd
TWA Warehousing & Distribution Ltd
TL Training Ltd
Corp Networking
> Head of operations across logistics, warehousing, IT Support and training
companies
> Develop business monitoring tools and dashboards
> Develop sales strategy that resulted in £2m NEW business across all areas
> Establish new business divisions, providing 240%+ ROI from inception
> Developed new website, marketing materials, e-marketing campaigns and IT
systems
Marketing, Operations, It support, Networking, Training, ROI, Sales, Website, It, Support, Monitoring
2005 - 2008
job
Supply Chain Manager
Arquest Ltd.
Private label manufacturer of baby products. Supplied many Blue Chip and large retail companies including:
Proctor & Gamble
Boots
Sainsbury's
Morrisons
Asda
> Control of diaper manufacturing, engineering, sales, procurement and logistics depts.
> Implemented 'change culture', resulting in increased production and reduction in waste, saving £120k
> Introduced 'lean manufacturing' techniques, reducing working capital by £1m
Proctor & Gamble
Boots
Sainsbury's
Morrisons
Asda
> Control of diaper manufacturing, engineering, sales, procurement and logistics depts.
> Implemented 'change culture', resulting in increased production and reduction in waste, saving £120k
> Introduced 'lean manufacturing' techniques, reducing working capital by £1m
Retail, Procurement, Lean, Sales, Lean Manufacturing, Engineering, Production, Working capital, Manager
2003 - 2005
temp
Contract Manager
DHL.
Responsible for Ball Packaging Contract, Wrexham.
Contract spread of 3 main UK manufacturing sites and another 6 storage
locations across UK. Managed in excess of 2 million sq. ft. of warehousing and associated logistics operations.
Contract spread of 3 main UK manufacturing sites and another 6 storage
locations across UK. Managed in excess of 2 million sq. ft. of warehousing and associated logistics operations.
Operations, Packaging, Storage, Manager
2000 - 2003
job
Shift Manager
Kronospan.
managed in both Chipboard and MDF Departments, increasing throughput and quality.
Manager
1999 - 2000
job
Warehouse Manager
Dennis Ruabon Limited.
Responsible for Warehouse and Stock Control of both factored and manufactured products.
Manager
1991 - 1999
job
Propulsion Engineer
Royal Air Force.
Advising / assisting and resolving faults on Tornado aircraft.
My education
2010
-
2012
Canterbury Christ Church University
MBA, Business
MBA, Business
1988
-
1990
Yale University
N/a, N/a
N/a, N/a
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