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Alba Roldán Garduño
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
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Language
German
Fluently
English
Fluently
Spanish
Fluently
French
Fluently
My experience
2019 - 2019
job
Receptionist Club & Spa Clarins
Hotel Molitor Paris.
Mgallery
Accurately book, change and cancel club & spa appointments. Answering incoming phone calls, emails and enquiries.
Cash collection, payments and charge posting. Act as liaison between face skin and body specialists and treatment providers
Publicite beauty products of the luxury brand Clarins and gain customer loyalty.
Knowledge of software Spabooker, Opera and Excel.
Accurately book, change and cancel club & spa appointments. Answering incoming phone calls, emails and enquiries.
Cash collection, payments and charge posting. Act as liaison between face skin and body specialists and treatment providers
Publicite beauty products of the luxury brand Clarins and gain customer loyalty.
Knowledge of software Spabooker, Opera and Excel.
Excel, Receptionist, Software, Spa
2018 - 2019
job
Complete cashier and closing reports, counting the bank
Recepcionist.
Paris
Check in, check out. Answer incoming phone calls, greet visitors, and provide internal and external referrals to Agency clients and business contacts. Run daily reports. Complete cashier and closing reports, counting the bank at the end of each shift.
Provide guests with room and hotel information, directions, amenities and local interests. Knowledge of software Fols.
Check in, check out. Answer incoming phone calls, greet visitors, and provide internal and external referrals to Agency clients and business contacts. Run daily reports. Complete cashier and closing reports, counting the bank at the end of each shift.
Provide guests with room and hotel information, directions, amenities and local interests. Knowledge of software Fols.
Software
2017 - 2018
job
Spanish Teacher
BTEC Tourism.
Teach linguistic skills: comprehension, expression and oral and written interaction. Provide lessons in Spanish designed for
students and professionals with a specific focus on tourism and hospitality.
students and professionals with a specific focus on tourism and hospitality.
2017 - 2018
job
Spanish Teaching Assistant
Primary school Federico García Lorca.
Senior High School Suger, Paris
Work with the class teacher in order to adapt work to pupils levels of understanding, while also teaching and working with pupils in Spanish. Assist students with various needs and ensure that they are at the desired level of attainment.
Work with the class teacher in order to adapt work to pupils levels of understanding, while also teaching and working with pupils in Spanish. Assist students with various needs and ensure that they are at the desired level of attainment.
Teaching
2017 - 2017
job
Tourist Entertainer
Iberostar Isla Canela.
My education
2013
-
2014
University of Franche Comté
N/a, N/a
N/a, N/a
2012
-
2017
University Pablo de Olavide
Bachelors, Translation and Interpreting
Bachelors, Translation and Interpreting
University of Seville
Masters, Hotel Management
Masters, Hotel Management
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