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Strong Scrum Master specializing in Agile
Sailesh Mistry
,
LONDON, United Kingdom
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Other titles
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I'm offering
I am a successful Technology Delivery Lead, Scrum Master, and experienced in driving the successful delivery of projects across Business, from driving the transition to Agile from Waterfall delivery methods and Digital Transformation projects.
I am passionate about agile and extremely career invested around IT and Software development, gaining an insight into the company’s vision, strategies, and policies with the aim of introducing and embedding new capabilities and expertise within project management policies and programmes.
Experienced IT Professional who delivers to local and remote users within the finance sector, while also managing complex migration projects. I engage with relevant stakeholders across organizations to ensure the projects I manage are delivered on time and in line with expectations, always focusing on minimizing disruption in fast-paced environments. My IT expertise is complemented by the ability to lead and mentor project teams to strong, cohesive performance and helping to forward the agile transformation.
I am passionate about agile and extremely career invested around IT and Software development, gaining an insight into the company’s vision, strategies, and policies with the aim of introducing and embedding new capabilities and expertise within project management policies and programmes.
Experienced IT Professional who delivers to local and remote users within the finance sector, while also managing complex migration projects. I engage with relevant stakeholders across organizations to ensure the projects I manage are delivered on time and in line with expectations, always focusing on minimizing disruption in fast-paced environments. My IT expertise is complemented by the ability to lead and mentor project teams to strong, cohesive performance and helping to forward the agile transformation.
Markets
United Kingdom
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Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - ?
job
Technology Delivery Lead/Scrum Master
Planet.
Scrum Master
● Facilitate all agile ceremonies for the scrum teams I worked with
● Act as a Servant Leader to these teams, ensuring the team have a clear sprint commit, understanding the teams progress
and removing impediments, reducing disruptions, performing retrospectives and reviews
● Coaching teams from early adopters of Agile to well formed self managed teams
● Facilitate and participate in the SAFe Planning ceremonies during each PI, working closely with the RTE to ensure that the overall Program was on track.
Delivery Lead
● Hands on with the delivery teams transformation from waterfall to Agile methodology framework SAFe both at Release
train and Solution train level.
● Responsible for the set up, sync and management of AHA and Jira software - reporting to the Delivery Manager
● Responsible for company migration from Innotas (Planview PPM PRO) to Workday for Timesheeting and the automation of timesheeting from Jira. Working with stakeholders to ensure all requirements were met within the new product.
● Reporting - Set up and management of Key Delivery Metrics
● Facilitate all agile ceremonies for the scrum teams I worked with
● Act as a Servant Leader to these teams, ensuring the team have a clear sprint commit, understanding the teams progress
and removing impediments, reducing disruptions, performing retrospectives and reviews
● Coaching teams from early adopters of Agile to well formed self managed teams
● Facilitate and participate in the SAFe Planning ceremonies during each PI, working closely with the RTE to ensure that the overall Program was on track.
Delivery Lead
● Hands on with the delivery teams transformation from waterfall to Agile methodology framework SAFe both at Release
train and Solution train level.
● Responsible for the set up, sync and management of AHA and Jira software - reporting to the Delivery Manager
● Responsible for company migration from Innotas (Planview PPM PRO) to Workday for Timesheeting and the automation of timesheeting from Jira. Working with stakeholders to ensure all requirements were met within the new product.
● Reporting - Set up and management of Key Delivery Metrics
Safe, Manager, UP, Framework, PPM, Performing, Software, Workday, Transformation, Coaching, Technology, Management, Automation, Agile, Scrum master, Jira, Scrum
2010 - 2019
freelance
Senior Sales consultant
Dwell Retail ltd/ Coin Furniture Ltd.
● Providing excellent customer service in a B2C environment, both face to face client interaction and via telephone inquiries.
● Achieved all Sales KPI's, was successful in 9/10 100% Mystery Shopper results, and hit all personal targets in the company's
largest stores.
● Being extremely reliable, flexible, and a well-respected team player, I provided critical support to Area Managers, Store
Managers across the business during difficult times to cover in stores and not limited by location.
● Involved in the training & development of colleagues.
● Achieved all Sales KPI's, was successful in 9/10 100% Mystery Shopper results, and hit all personal targets in the company's
largest stores.
● Being extremely reliable, flexible, and a well-respected team player, I provided critical support to Area Managers, Store
Managers across the business during difficult times to cover in stores and not limited by location.
● Involved in the training & development of colleagues.
B2C, Training, Customer service, Sales, Service, Support, KPI, Development
2017 - 2018
job
PMO Analyst
British Standard Institute.
● Supported Projects managers as part of a multi-million pound Business Transformation programme to create, update and monitor project plans on MS Project and track critical items, dependencies and milestones.
● Worked closely with finance to track and monitor finance reporting.
● Managed and facilitated Weekly project reports, to track progress for monthly Programme updates to C level executives
● Facilitated Change Request process; ensuring correct & appropriate recording of CR's and approvals gained.
● Reviewing and aiding the continuous improvement/update of the governance process to aid effective delivery
● Scheduled and coordinated projects/programme health checks
● Undertake administrative tasks including development/preparation of documents and assist the CIO in preparing
presentations.
● Working with various Microsoft applications; Outlook, Visio, Project & project online, Word, Excel, and PowerPoint.
● Worked closely with finance to track and monitor finance reporting.
● Managed and facilitated Weekly project reports, to track progress for monthly Programme updates to C level executives
● Facilitated Change Request process; ensuring correct & appropriate recording of CR's and approvals gained.
● Reviewing and aiding the continuous improvement/update of the governance process to aid effective delivery
● Scheduled and coordinated projects/programme health checks
● Undertake administrative tasks including development/preparation of documents and assist the CIO in preparing
presentations.
● Working with various Microsoft applications; Outlook, Visio, Project & project online, Word, Excel, and PowerPoint.
Excel, Powerpoint, PMO, Continuous improvement, C, Word, Business transformation, Visio, Finance, Transformation, Analyst, Health, Development, CIO, Online
2017 - 2017
job
Customer support administrator
Technology Trust.
● Handling local telephone or email enquiries about the donation programme.
● Assisting charities experiencing difficulties with using the on-line system.
● Salesforce experience raising and resolving tickets.
● Assisting charities experiencing difficulties with using the on-line system.
● Salesforce experience raising and resolving tickets.
Salesforce, Support, Administrator
2014 - 2017
job
Energy Customer Service Advisor
Utility Warehouse.
● Experienced in knowledge of Operations and Services within Utilities
● An experienced communicator at whichever medium is required, with the ability to evaluate, interpret and communicate
complex information to a wide audience at different levels
● Knowledge and experience of various different computer applications, Microsoft Packages, Jira, Salesforce, production and delivery of training material
● Demonstrated excellent manner in customer Service using call centre script
● Worked with management to improve teams metrics using SWOT analysis to help improve customer satisfaction as well as achieving teams and individual KPI's
● An experienced communicator at whichever medium is required, with the ability to evaluate, interpret and communicate
complex information to a wide audience at different levels
● Knowledge and experience of various different computer applications, Microsoft Packages, Jira, Salesforce, production and delivery of training material
● Demonstrated excellent manner in customer Service using call centre script
● Worked with management to improve teams metrics using SWOT analysis to help improve customer satisfaction as well as achieving teams and individual KPI's
Operations, Jira, Training, Salesforce, Management, Customer service, Service, KPI, Production, Energy, Utilities, Energy
My education
MIDDLESEX UNIVERSITY
BSc, Computer Science
BSc, Computer Science
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