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jobs
Business savvy individual specialising in brand and business management
Paula Vilar Meana
,
Glasgow, United Kingdom
Experience
Other titles
Skills
I'm offering
Dynamic, creative and goal-oriented person with great communication skills. I enjoy working in groups, as well as, working individually and paying special attention to detail. I am knowledgeable in a broad field of subjects ranging from Economics and Finance to Marketing and Design, and can effectively communicate both orally and in writing in 3 different languages (Spanish, English and Portuguese).
Markets
United Kingdom
Industries
Language
English
Fluently
Spanish
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2014 - 2020
job
General Assistant
Gestion y Contratas (Real Estate).
Key Responsibilities
* Transfer all the company's paper records to the new digital database, this included making financial statements and logging multiple client transactions on an operative system similar to excel.
* Update client records checking for any pending payments and notifying defaulting debtors via email and phone call.
* Arrange meetings, persuade debtors and advise on financial plans to prevent the owed amount form increasing.
* Help with future marketing plans, as well as, designing and setting up a website for the company
* Organise a digital plan to facilitate business-customer interaction during the COVID-19 pandemic, allowing the business to keep running during lockdown.
Key Achievements
* By transferring all records to a digital format, client records become easier to access and multiple employees can access the same record at the same time.
* By persuading debtors and advising on different plans I was able to arrange feasible payment methods that would reduce the client's debt and increase the company's revenues.
* Improved communication skills and learned about customer behaviour during the pandemic through trial and error of digital operations.
For reference you can contact:
Manuel Vilar Gulias - CEO
manuelvilar@gestionycontratas.com +50766123939 \ +5073009090
* Transfer all the company's paper records to the new digital database, this included making financial statements and logging multiple client transactions on an operative system similar to excel.
* Update client records checking for any pending payments and notifying defaulting debtors via email and phone call.
* Arrange meetings, persuade debtors and advise on financial plans to prevent the owed amount form increasing.
* Help with future marketing plans, as well as, designing and setting up a website for the company
* Organise a digital plan to facilitate business-customer interaction during the COVID-19 pandemic, allowing the business to keep running during lockdown.
Key Achievements
* By transferring all records to a digital format, client records become easier to access and multiple employees can access the same record at the same time.
* By persuading debtors and advising on different plans I was able to arrange feasible payment methods that would reduce the client's debt and increase the company's revenues.
* Improved communication skills and learned about customer behaviour during the pandemic through trial and error of digital operations.
For reference you can contact:
Manuel Vilar Gulias - CEO
manuelvilar@gestionycontratas.com +50766123939 \ +5073009090
Marketing, Excel, Operations, Database, Website, Ceo, UP
2019 - 2020
freelance
Event Organiser Assistant and Volunteer
Non-Profit Organisation.
Key Responsibilities
* Help organise the yearly fundraising event "Feel Good Night", which the aim to raise funds directed to the organisation to support care expenses
* Call various businesses that might be interested in sponsoring the event or donating towards the cause.
* Create a year-long marketing plan to increase the exposure of the foundation and encourage people to engage in volunteering.
* Create social media posts to increase awareness about the event and encourage people to volunteer in the event
* On the day of the event, offering support wherever is needed. This can range from selling tickets at the front door, working in different stands selling food and merchandise or helping customers around the event.
* After the event help count the money generated by each stand as well as the money generated from ticket sales and make sure the target profit is reached.
Key Achievements
* Raised the highest amount of funds collected to date by university students.
* Increase the participation rate from small businesses and young adults.
* Help organise the yearly fundraising event "Feel Good Night", which the aim to raise funds directed to the organisation to support care expenses
* Call various businesses that might be interested in sponsoring the event or donating towards the cause.
* Create a year-long marketing plan to increase the exposure of the foundation and encourage people to engage in volunteering.
* Create social media posts to increase awareness about the event and encourage people to volunteer in the event
* On the day of the event, offering support wherever is needed. This can range from selling tickets at the front door, working in different stands selling food and merchandise or helping customers around the event.
* After the event help count the money generated by each stand as well as the money generated from ticket sales and make sure the target profit is reached.
Key Achievements
* Raised the highest amount of funds collected to date by university students.
* Increase the participation rate from small businesses and young adults.
Marketing, Social Media, Fundraising, Event, Sales, Support, Organization, Social
2018 - 2019
job
Vice-Mayor's Social Media Managing Assistant and Digital Marketing Assistant
Nationalist Republican Liberal Movement (Political Party MOLIRENA).
Panamá
Vice-Mayor's Social Media Managing Assistant and Digital Marketing Assistant Nov 2018 - May 2019
Key Responsibilities
* Create social media posts on Adobe Illustrator that explain government plans and captivate the audience to be later uploaded on platforms such as Instagram, Facebook and Twitter.
* Look what is being released on various news outlets and other social media pages that could affect the political campaign and create reports addressing the most important ones.
* Analyse the engagement and public reaction to various posts and adjust accordingly to improve public response.
* Select and approve which candidate pictures should be released on social media and other news outlets.
Key Achievements
* Significantly reduce marketing costs by launching a strong political campaign on free social media platforms.
* By utilizing different features on Instagram, such as polls, questions and Instagram live stream, we were able to increase the engagement and interaction with the public and answer any doubts regarding the government plan.
Vice-Mayor's Social Media Managing Assistant and Digital Marketing Assistant Nov 2018 - May 2019
Key Responsibilities
* Create social media posts on Adobe Illustrator that explain government plans and captivate the audience to be later uploaded on platforms such as Instagram, Facebook and Twitter.
* Look what is being released on various news outlets and other social media pages that could affect the political campaign and create reports addressing the most important ones.
* Analyse the engagement and public reaction to various posts and adjust accordingly to improve public response.
* Select and approve which candidate pictures should be released on social media and other news outlets.
Key Achievements
* Significantly reduce marketing costs by launching a strong political campaign on free social media platforms.
* By utilizing different features on Instagram, such as polls, questions and Instagram live stream, we were able to increase the engagement and interaction with the public and answer any doubts regarding the government plan.
Marketing, Digital Marketing, Social Media, Adobe Illustrator, Illustrator, Instagram, Facebook, Twitter, Adobe, Live Stream, Campaign, Social
2015 - 2017
freelance
Event Organiser Assistant and Volunteer
Caravana de Asistencia Social.
Key Responsibilities
* Help organise the fundraising event "Fiesta Alrededor del Mundo" which happens once a year and counts with the participation of Embassies from over 36 countries which help raise funds directed towards social responsibility projects.
* Call the participating embassies and confirm their assistance as well as creating and inventory of what each embassy will provide for the event.
* Create social media posts to increase awareness about the event and encourage people to volunteer in the event
* On the day of the event, offering support wherever is needed. This can range from selling tickets at the front door, working in different stands selling food and merchandise or helping customers around the event.
* After the event, as it is an only cash event, help count the money generated by each stand as well as the money generated from ticket sales and make sure the target profit is reached.
Key Achievements
* Raise enough funds to complete two projects on 2016, which was the highest amount of funds collected to date.
* Increase the participation rate from embassies.
* Help organise the fundraising event "Fiesta Alrededor del Mundo" which happens once a year and counts with the participation of Embassies from over 36 countries which help raise funds directed towards social responsibility projects.
* Call the participating embassies and confirm their assistance as well as creating and inventory of what each embassy will provide for the event.
* Create social media posts to increase awareness about the event and encourage people to volunteer in the event
* On the day of the event, offering support wherever is needed. This can range from selling tickets at the front door, working in different stands selling food and merchandise or helping customers around the event.
* After the event, as it is an only cash event, help count the money generated by each stand as well as the money generated from ticket sales and make sure the target profit is reached.
Key Achievements
* Raise enough funds to complete two projects on 2016, which was the highest amount of funds collected to date.
* Increase the participation rate from embassies.
Social Media, Fundraising, Event, Sales, It, Support, Social
2013 - 2015
temp
Part-time Concierge
The Westin.
Key Responsibilities
* Face-to-face customer service, delivering personalised attention to meet the guest expectations.
* Managing guest reservations, including travel, transport, restaurant and entertainment activities.
* Keeping track of multiple guest at the same time and delivering on a tight schedule.
* Administrative tasks such as, managing transactions, invoicing and handling sensitive and confidential information.
* Dealing with the guest's needs, maintaining a positive and respectful attitude.
Key Achievements
* Working as a concierge allowed me to improve my communication and time-managing skills and further developing my problem-solving skills.
* Increased customer satisfaction, by offering quality service and paying special attention to detail.
* Improved multi-tasking skills by successfully managing the needs of multiple guests at once.
* Face-to-face customer service, delivering personalised attention to meet the guest expectations.
* Managing guest reservations, including travel, transport, restaurant and entertainment activities.
* Keeping track of multiple guest at the same time and delivering on a tight schedule.
* Administrative tasks such as, managing transactions, invoicing and handling sensitive and confidential information.
* Dealing with the guest's needs, maintaining a positive and respectful attitude.
Key Achievements
* Working as a concierge allowed me to improve my communication and time-managing skills and further developing my problem-solving skills.
* Increased customer satisfaction, by offering quality service and paying special attention to detail.
* Improved multi-tasking skills by successfully managing the needs of multiple guests at once.
Customer service, Service, Multi-tasking skills, Detail, ME
My education
2018
-
2021
University of Strathclyde
Bachelors, Economics and Marketing (Minor in Entrepreneurship)
Bachelors, Economics and Marketing (Minor in Entrepreneurship)
2012
-
2015
Academia Interamericana de Panamá High School
Secondary, Science and Humanities
Secondary, Science and Humanities
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