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Freelance administrator and linguist | English/German Translation
Monika Gee
,
Cheltenham, United Kingdom
Experience
Other titles
Skills
I'm offering
I am a freelance administrator and linguist, with experience from across a range of businesses and industries working within customer services and office/business administration with some translation using native German and advanced French language skills along the way. Other skills I will bring to a role are a highly efficient, motivated and conscientious work ethic, excellent communication and customer services skills with a flair for diplomacy and a desire to complete each job to the very best of my ability.
Markets
United Kingdom
Industries
Language
German
Fluently
English
Fluently
French
Good
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2016 - ?
job
Freelance Administrator/Linguist
Business+Language Support.
• Work for a variety of customers on and off site on a contract/freelance basis within recruitment, customer services, sales support, general administration, office management and linguistic support.
• Tasks involve writing and posting of adverts, candidate sourcing and screening, offering CV and career advice, arrangement of interviews, payroll management, database and order management, sales administration, invoicing, managing product deliveries and general office administration.
• Translations of texts from English to German.
• Tasks involve writing and posting of adverts, candidate sourcing and screening, offering CV and career advice, arrangement of interviews, payroll management, database and order management, sales administration, invoicing, managing product deliveries and general office administration.
• Translations of texts from English to German.
Customer service, Order management, Recruitment, Translation, Administration, Office assistant, Payroll Management, Writing
2015 - 2016
job
Multilingual Customer Services Assistant
Supergroup plc.
• Responding to customer and partner enquiries by telephone and e-mail with regards to the placement, delivery and return of clothing orders using French, German and English language skills.
• Use of a variety of CRMs, databases and email systems to obtain and update data as necessary, ensuring accurate records of all queries.
• Use of a variety of CRMs, databases and email systems to obtain and update data as necessary, ensuring accurate records of all queries.
Online customer service, International customer service, German, French, Administration in general, Order management
2013 - 2014
job
UK & Export Customer Services Executive
Advanced Coated Products Ltd.
• Customer service and sales support, supporting clients across German and French speaking Europe as well as the UK, taking and processing orders.
• Progressing orders through to despatch to ensure a timely delivery and liaising with customers in case of queries or problems.
• Providing quotations and lead times whilst liaising with colleagues across all departments and covering for the Customer Services Manager in her absence.
• Progressing orders through to despatch to ensure a timely delivery and liaising with customers in case of queries or problems.
• Providing quotations and lead times whilst liaising with colleagues across all departments and covering for the Customer Services Manager in her absence.
Customer service, International customer service, Order management, German, French, Administration, Office assistant, Communication
2009 - 2013
freelance
Freelance Administrator/Linguist
Business+Language Support.
• Freelance role involving office administration, German and French linguistic support involving translation and communication, sales order management, arrangement of product deliveries and customer service.
Administration in general, German translation, German, Communication, Order management, Customer service, French
2006 - 2009
job
Claims Administrator
The VAT Clearing House Ltd.
• Creating, processing and assessing claims for cross border VAT recovery, obtaining necessary documentation and invoice corrections from clients or suppliers using English, German or French language skills.
• Liaising with various tax offices across Europe, writing appeal letters, keeping to strict deadlines and general office administration support.
• Liaising with various tax offices across Europe, writing appeal letters, keeping to strict deadlines and general office administration support.
Administrative assistant, Office assistant, German translation, German, French, Communication
2005 - 2005
job
School Administrator and Receptionist
Cambridgeshire County Council.
• Providing administrative support to all ESLAC workers and teachers and overall office administration, liaising and communicating with teachers and schools, reception duties, correspondence, filing, etc.
Administration, Administrative assistant, Communication, Reception
2002 - 2004
job
Office Administrator
Anneler Gee Ltd.
• Administrative duties and completing of monthly accounts using SAGE and monthly payroll.
Administration in general, Office assistant, Payroll Management
2001 - 2002
job
TRANSLATION COORDINATOR
Bedford Translations Ltd.
Bedford
• Processing translation orders, liaising with translators and clients, ensuring the timely delivery of all orders and return of completed and proofread translations
to clients in desired software format.
• Demonstrating a flair for languages and an understanding of the challenges
involved in the exercise of translation.
• Processing translation orders, liaising with translators and clients, ensuring the timely delivery of all orders and return of completed and proofread translations
to clients in desired software format.
• Demonstrating a flair for languages and an understanding of the challenges
involved in the exercise of translation.
Coordinator, Software, Processing
1996 - 1998
job
SALES ADMINISTRATOR / SECRETARY TO EUROPEAN SALES AMANGER
Maywood Ltd.
Sales administration, acting as first point of contact to all European clients,
submitting quotes, delivery times and general product advice, processing orders,
ensuring client satisfaction at all times using English, German and French
language skills
• Completing all correspondence and tasks as required by the European Sales
Manager
submitting quotes, delivery times and general product advice, processing orders,
ensuring client satisfaction at all times using English, German and French
language skills
• Completing all correspondence and tasks as required by the European Sales
Manager
Administration, Sales, Administrator, Processing, Manager
1995 - 1995
job
GERMAN SALES DESK ADMINISTRATOR
Richard Holdsworth Conversions Ltd.
Liaising with VW factory in Germany and maintaining relationships, handling and overseeing orders to VW dealers in Germany. Organising and attending
exhibitions in Germany.
exhibitions in Germany.
Sales, Administrator
1994 - 1995
job
OFFICE ASSISTANT AND VARIOUS OTHER TEMPORARY EMPLOYMENTS
Alfred Marks Employment Agency.
Office
1993 - 1993
job
AU-PAIR
BRITISH FAMILY IN BASINGSTOKE.
1991 - 1993
job
ADMINISTRATIVE ASSISTANT
Swiss Government, Department of Finance.
My education
2020
-
2023
The Open University
Masters, Translation
Masters, Translation
2007
-
2013
The Open University
BSc (Hons) - Distinction, International Studies
BSc (Hons) - Distinction, International Studies
1988
-
1991
Ecole Supérieure de Commerce
Diploma, Business management and secretarial skills
Diploma, Business management and secretarial skills
1983
-
1988
Secondary School Switzerland
N/a, General secondary school education
N/a, General secondary school education
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