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Senior
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3
jobs
Change Communications Consultant
Kareen Griffiths
,
Wychbold, United Kingdom
Experience
Other titles
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I'm offering
I’ve spent my career working in companies, big and small, and I’ve seen first hand that communication is essential to good business and an engaged workforce. Feeling engaged and included at work drives better results.
As someone who has worked in and led operations teams in various business sectors, managed business change and communication strategies, it is clear there is no one size fits all approach. Culture and business priorities are always unique. My job is to understand that quickly and get you and your teams aligned using communication. My mission is simple, I'm passionate about using all that I know to help others communicate.
As someone who has worked in and led operations teams in various business sectors, managed business change and communication strategies, it is clear there is no one size fits all approach. Culture and business priorities are always unique. My job is to understand that quickly and get you and your teams aligned using communication. My mission is simple, I'm passionate about using all that I know to help others communicate.
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Industries
Language
English
Fluently
Ready for
Available
My experience
2020 - 2020
freelance
Change and Communication Consultant
McGann Synergy.
Commissioned to lead and deliver a Listening Framework on behalf of a Creative Agency as part of an engagement strategy to support the new Corporate Plan
• Initial leadership team meeting to establish scope and deliverables
• Stakeholder interviews and focus groups with cross section of the organisation to collate insight
• Developed Listening Framework to include:
◦ Best practice approach internally and externally against business outcomes
◦ Scaled model approach of activities over a five-year plan to include measures
◦ Recommendations to enable, leadership capability, reduce culture barriers, build trust and to improve process and channels
• Initial leadership team meeting to establish scope and deliverables
• Stakeholder interviews and focus groups with cross section of the organisation to collate insight
• Developed Listening Framework to include:
◦ Best practice approach internally and externally against business outcomes
◦ Scaled model approach of activities over a five-year plan to include measures
◦ Recommendations to enable, leadership capability, reduce culture barriers, build trust and to improve process and channels
Leadership, Support, Organization, Framework
2019 - 2020
freelance
Change Communications Lead
St James Place Wealth Management.
Responsible for leading change and internal communications for compliance across the employee and Partner network
• Developed change management approach and internal communication plans to drive engagement within the Compliance Programme
• Projects included, HR and Risk, creating presentation materials and core decks to communicate the key messages across the Partner and employee community
• Partnered and collaborated with key stakeholders to create communications to drive changes
• Developed change management approach and internal communication plans to drive engagement within the Compliance Programme
• Projects included, HR and Risk, creating presentation materials and core decks to communicate the key messages across the Partner and employee community
• Partnered and collaborated with key stakeholders to create communications to drive changes
Change management, Management, Compliance, Network, Community
2018 - 2019
freelance
Change and Communications Lead
Travis Perkins.
Operated as the change and communications lead in the HR function supporting the leadership team to support the delivery of a new strategy impacting 27,000 employees
• Developed change communication approach and plans to drive engagement across the Group and the local businesses
• Created presentation materials and core decks with project workstream leads to communicate the key messages and enable the businesses to engage their local audiences.
• Partnered and collaborated with key stakeholders across the business to create 'fit for purpose' aligned communications to help manage the change
• Worked alongside the Head of Communications to communicate key company events, Capital Markets Day, Leadership Conference and Annual Results
• Developed change communication approach and plans to drive engagement across the Group and the local businesses
• Created presentation materials and core decks with project workstream leads to communicate the key messages and enable the businesses to engage their local audiences.
• Partnered and collaborated with key stakeholders across the business to create 'fit for purpose' aligned communications to help manage the change
• Worked alongside the Head of Communications to communicate key company events, Capital Markets Day, Leadership Conference and Annual Results
Leadership, Support
2017 - 2018
freelance
Change and Internal Communication Consultant
KMG Communications.
Whilst on maternity leave, undertook various short- term assignments with variety of clients on a consultancy basis.
• Operated as the Internal Communications and Engagement lead for a transformation project for Mothercare.
• As part of the HR function, supported line management and leaders to create and implement the communication plan and activities to over 1500 retail colleagues.
• Developed change and internal communication plans, key message workshops and materials to support the rollout of a change capability project in the aerospace sector.
• Provided change and internal communications expertise, coaching and advice to SME's.
Permanent Role
• Operated as the Internal Communications and Engagement lead for a transformation project for Mothercare.
• As part of the HR function, supported line management and leaders to create and implement the communication plan and activities to over 1500 retail colleagues.
• Developed change and internal communication plans, key message workshops and materials to support the rollout of a change capability project in the aerospace sector.
• Provided change and internal communications expertise, coaching and advice to SME's.
Permanent Role
Coaching, Retail, Management, Workshops, Transformation, Support
2014 - 2017
job
Head Change Management and Internal Communications
Roche.
Responsible for providing leading the change and internal communications for a 3-year transformation programme and raising the profile of the new Quality Global Head and Leadership team globally
• Recruited and set up a new change management and internal communications function from scratch.
• Created campaigns and implemented the change and internal communications strategy including, vision, narrative, measurement and channel management.
• Helping leaders use the power of storytelling to drive change
• Coached, facilitated workshops and provided advice to the Leadership team and line managers.
• Managed and engaged stakeholders and change champions to actively involve them in the change
• Collaborated with training department to create materials to support the development plan
• Led the newly formed change and internal communications team to deliver:
◦ Change management and internal communication capability across the Quality organisation
◦ Change and internal communication plans and materials
◦ A new Quality brand and identity and event management for over 200 employees
◦ Business partner scope, services and operating model to support leadership and line manager community
◦ Channel management, real time news blogging, film recording to bring the Quality story to life
• Recruited and set up a new change management and internal communications function from scratch.
• Created campaigns and implemented the change and internal communications strategy including, vision, narrative, measurement and channel management.
• Helping leaders use the power of storytelling to drive change
• Coached, facilitated workshops and provided advice to the Leadership team and line managers.
• Managed and engaged stakeholders and change champions to actively involve them in the change
• Collaborated with training department to create materials to support the development plan
• Led the newly formed change and internal communications team to deliver:
◦ Change management and internal communication capability across the Quality organisation
◦ Change and internal communication plans and materials
◦ A new Quality brand and identity and event management for over 200 employees
◦ Business partner scope, services and operating model to support leadership and line manager community
◦ Channel management, real time news blogging, film recording to bring the Quality story to life
Transformation, LED, Manager, UP, Power, Organization, Development, Community, Business Partner, Support, Change management, Workshops, Movie, Event, Management, Leadership, Storytelling, Training, Blogging
2013 - 2014
freelance
Interim Roles
Kier Group.
Worked as part of a newly established Group communications team and, providing project and change communications expertise following Kier's largest acquisition impacting 6,000 employees.
• Responsible for managing and leading the largest change workstream to launch the newly formed Procurement Shared Service Centre.
• Worked closely with the Procurement team to develop an internal communications framework, plan and materials.
• Maintained a clear focus to make sure communications delivered 'value add' activities, including measurement to support project objectives and benefits realization.
• Responsible for managing and leading the largest change workstream to launch the newly formed Procurement Shared Service Centre.
• Worked closely with the Procurement team to develop an internal communications framework, plan and materials.
• Maintained a clear focus to make sure communications delivered 'value add' activities, including measurement to support project objectives and benefits realization.
Procurement, Service, Support, Interim, Framework
2013 - 2013
freelance
Business Change and Communications Manager
Metropolitan Police.
Part of a team with a specific remit to work in partnership with senior stakeholders and the operational community to deliver change communications for an IT transformation programme.
• Worked closely with the Business Change team and produced change communications for users and senior managers.
• Coached and counselled leaders on the production of briefings and presentations.
• Produced stakeholder communications to meet the programme engagement plan.
• Maintained and updated content for the programme via the intranet portal.
• Collaborated with communication champions to deliver key messages and support the wider police network.
• Worked closely with the Business Change team and produced change communications for users and senior managers.
• Coached and counselled leaders on the production of briefings and presentations.
• Produced stakeholder communications to meet the programme engagement plan.
• Maintained and updated content for the programme via the intranet portal.
• Collaborated with communication champions to deliver key messages and support the wider police network.
Content, Network, It, Transformation, Support, Community, Production, Portal, Manager
2011 - 2013
freelance
Internal Communications Business Partner
Network Rail.
Part of a team who informed and led strategic initiatives, delivering business partner services to 35,000 employees across the railway network. A specific remit to develop communications strategies for 10,000 employees within Corporate Services and two of the largest train routes.
• Delivered strategic and operational internal communications to a multi site organisation
• Coached, advised and counseled leaders/managers to develop effective internal communication behaviours and high impact communication for projects in corporate services, IT and the Business Change function.
• Took a collaborative approach to deliver an improved internal communications team meeting framework, evaluating its role and purpose with recommended measures.
• Developed the business case and project managed the companywide communications audit, managing relationships with external suppliers and working collaboratively with the wider communications network.
• Delivered strategic and operational internal communications to a multi site organisation
• Coached, advised and counseled leaders/managers to develop effective internal communication behaviours and high impact communication for projects in corporate services, IT and the Business Change function.
• Took a collaborative approach to deliver an improved internal communications team meeting framework, evaluating its role and purpose with recommended measures.
• Developed the business case and project managed the companywide communications audit, managing relationships with external suppliers and working collaboratively with the wider communications network.
Business Case, Network, It, Business Partner, Organization, Audit, Framework, LED
2011 - 2011
freelance
Group Internal Communications Manager
Doncasters Ltd.
Solely responsible for global communications to 5,000 employees with a specific remit to deliver a new global intranet and change communications of a 'Talent Management' programme.
• Developed a business case and project managed the first global communications strategy and communications audit.
• Acted as a leading source of advice and expertise on best practice change to Exec Board and stakeholders, including the development of the corporate narrative and key messages.
• Collaborated with the wider network to deliver the new 'Talent Management'.
• Successfully project managed and launched a new pilot intranet.
• Delivery of communications to the international community.
• Project managed a global leadership conference for 80 leaders in the US.
• Developed a business case and project managed the first global communications strategy and communications audit.
• Acted as a leading source of advice and expertise on best practice change to Exec Board and stakeholders, including the development of the corporate narrative and key messages.
• Collaborated with the wider network to deliver the new 'Talent Management'.
• Successfully project managed and launched a new pilot intranet.
• Delivery of communications to the international community.
• Project managed a global leadership conference for 80 leaders in the US.
Leadership, Management, Business Case, Network, Community, Development, International, Audit, Manager
2010 - 2010
job
Internal Communications Manager
British Gas.
A FTSE 100 company based in Leicester, with 2,000 employees, part of the Centrica Group employing 29,000 employees.
• Project managed the communications workstream for an operational customer compliance change project.
• Coached and supported the leadership team to ensure local communications plans and key messages aligned with the programme.
• Raised awareness through intranet articles, plasma screens, manager supporting materials, teleconferences and on-line blogs.
• Supported the wider group communications team to deliver company- wide initiatives.
• Project managed the communications workstream for an operational customer compliance change project.
• Coached and supported the leadership team to ensure local communications plans and key messages aligned with the programme.
• Raised awareness through intranet articles, plasma screens, manager supporting materials, teleconferences and on-line blogs.
• Supported the wider group communications team to deliver company- wide initiatives.
Leadership, Compliance, Blogs, Manager
2010 - 2010
freelance
Internal Communications Consultant
Leicester Council.
Solely responsible for communications to 17,000 employees with a specific remit to deliver change communications for employee pay and benefits.
• Developed, created and led the communications plan to deliver changes to pay and benefits across multi site locations
• Provided strategic direction to Project Board, reported progress of the communications plan
• Coached Project Board members to deliver face to face employee roadshows
• End to end management of an employee event for 8,000 employees
• Created a multi channeled approach to ensure consistent cascade of information including intranet, online forums, newsletters and video
• Audited the campaign to ensure key milestones of the project were achieved, and employees engaged with the change.
• Developed, created and led the communications plan to deliver changes to pay and benefits across multi site locations
• Provided strategic direction to Project Board, reported progress of the communications plan
• Coached Project Board members to deliver face to face employee roadshows
• End to end management of an employee event for 8,000 employees
• Created a multi channeled approach to ensure consistent cascade of information including intranet, online forums, newsletters and video
• Audited the campaign to ensure key milestones of the project were achieved, and employees engaged with the change.
Video, Management, Event, Direction, Online, Campaign, LED
2009 - 2010
freelance
Internal Communications Consultant
Rialto Consultancy.
Worked as a consultant for Rialto who specialise in unique change management and transformation solutions to deliver a change programme in Bracknell
• Implemented and developed an internal communications tactical programme to support the new vision and strategy
• Produced and managed a monthly newsletter
• Created and wrote articles for the intranet including managing on-line employee feedback to the Executive Board
Permanent role
• Implemented and developed an internal communications tactical programme to support the new vision and strategy
• Produced and managed a monthly newsletter
• Created and wrote articles for the intranet including managing on-line employee feedback to the Executive Board
Permanent role
Change management, Management, Transformation, Support
2007 - 2009
job
Group Head of Internal Communications
HomeServe plc.
A FTSE 200 company headquartered in the Midlands with operations throughout the UK, France, Spain and the US. A provider of Home Emergency solutions employing over 5,500 employees worldwide.
• Responsible for implementing and set up of the first Group internal communication strategy across all sites and international teams
• Coached and supported key stakeholders to deliver a change communication programme for the largest company restructure.
• Facilitated and led communication workshops with the leadership team to support business strategy
• Re-designed and launched a new group intranet, ensuring all employees had sufficient access to provide feedback online.
• Supported leadership team and managers with presentations, scripts and cascade materials
Further employment history and references available upon request
Training & Qualifications
• Certified Member - Institute of Internal Communication
• Member- Change Management Institute
• Prosci Change Management - Completed 2016
• APMG Change Management - Completed 2014
• Internal Communications Diploma/Masters Level - CIPR Completed 2011
• Internal Communications Certificate/Degree Level - CIPR Completed 2009
• Responsible for implementing and set up of the first Group internal communication strategy across all sites and international teams
• Coached and supported key stakeholders to deliver a change communication programme for the largest company restructure.
• Facilitated and led communication workshops with the leadership team to support business strategy
• Re-designed and launched a new group intranet, ensuring all employees had sufficient access to provide feedback online.
• Supported leadership team and managers with presentations, scripts and cascade materials
Further employment history and references available upon request
Training & Qualifications
• Certified Member - Institute of Internal Communication
• Member- Change Management Institute
• Prosci Change Management - Completed 2016
• APMG Change Management - Completed 2014
• Internal Communications Diploma/Masters Level - CIPR Completed 2011
• Internal Communications Certificate/Degree Level - CIPR Completed 2009
Change management, Business strategy, Operations, Training, Leadership, Management, Workshops, Support, International, Online, UP, LED
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