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Expert
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1
jobs
Data Management, Event Management Delivery, Audit, Operational Processes, Process Improvement, Customer Service, Account Management
Maria Osborne
,
Chatham, United Kingdom
Experience
Other titles
Skills
I'm offering
An experienced leader with a proven record of working with large teams and all stakeholders to create shareholder value. Believe in developing individuals and improving the organisational culture.
A seasoned Operations professional with a track record of consistency and attention to detail in high growth environments, who is looking to work with fast growing companies. Conversely, comfortable in considering the bigger picture and actively developing innovative processes for better performance of the business.
Known for swift decision-making, coordination and synthesising of data, confident in meeting all relevant statutory and mandatory requirements associated with operations and working within the framework of company values.
A seasoned Operations professional with a track record of consistency and attention to detail in high growth environments, who is looking to work with fast growing companies. Conversely, comfortable in considering the bigger picture and actively developing innovative processes for better performance of the business.
Known for swift decision-making, coordination and synthesising of data, confident in meeting all relevant statutory and mandatory requirements associated with operations and working within the framework of company values.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Industries
Language
English
Fluently
Russian
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2021 - 2023
job
Head of Operations & Head of Success
APS.
• Championed operational excellence, driving results and team engagement in a high-performing team.
• Collaborated across departments, including P&C partnering, to develop customer-focused solutions.
• Spearheaded cultural and behavioural change initiatives to adapt to changing business contexts.
• Demonstrated exceptional change management skills in implementing new operational processes.
• Utilized strong communication, negotiation, and influence to achieve objectives.
• Showcased data literacy in analysing and synthesizing critical data.
• Managed complex projects and implemented new ways of working.
• Collaborated across departments, including P&C partnering, to develop customer-focused solutions.
• Spearheaded cultural and behavioural change initiatives to adapt to changing business contexts.
• Demonstrated exceptional change management skills in implementing new operational processes.
• Utilized strong communication, negotiation, and influence to achieve objectives.
• Showcased data literacy in analysing and synthesizing critical data.
• Managed complex projects and implemented new ways of working.
Team Leadership, Coaching, Mentoring, HR development, Operations, Budgets, Business strategy
2011 - 2020
job
Head of Customer Services & Operations IFF, IFE & IIR MD
Informa PLC.
London
Provider of Career Development Training Courses; both public & in-house with a global client base
• Fostered team engagement and achieved exceptional results by developing integrated solutions.
• Implemented cultural and behavioural changes to adapt to evolving training needs.
• Demonstrated change management skills during the rollout of new programs.
• Employed outstanding communication and negotiation skills with a diverse client base.
• Excelled in data management and reporting for performance improvement.
• Successfully managed projects, including contract negotiations and cost control.
Provider of Career Development Training Courses; both public & in-house with a global client base
• Fostered team engagement and achieved exceptional results by developing integrated solutions.
• Implemented cultural and behavioural changes to adapt to evolving training needs.
• Demonstrated change management skills during the rollout of new programs.
• Employed outstanding communication and negotiation skills with a diverse client base.
• Excelled in data management and reporting for performance improvement.
• Successfully managed projects, including contract negotiations and cost control.
Operations, Training, Development
2008 - 2012
job
Assistant Manager and Data Analyst for UK Head of Sales IIR Ltd
Informa Plc.
• Demonstrated strong leadership and achieved results through team engagement.
• Collaborated with internal and external stakeholders to develop integrated solutions.
• Played a key role in implementing cultural and behavioural changes.
• Managed change during the adoption of new sales strategies.
• Utilized excellent communication and negotiation skills to drive success.
• Analysed data and provided critical insights for decision-making.
• Led projects and managed third-party relationships.
• Collaborated with internal and external stakeholders to develop integrated solutions.
• Played a key role in implementing cultural and behavioural changes.
• Managed change during the adoption of new sales strategies.
• Utilized excellent communication and negotiation skills to drive success.
• Analysed data and provided critical insights for decision-making.
• Led projects and managed third-party relationships.
Leadership, Sales, Analyst, Manager, LED
2002 - 2005
job
Restaurant Manager
Latvia (SIA Lage).
Manager
1998 - 2001
job
Subject & Class Teacher
college (Mezotnes College in Latvia).
1996 - 1998
job
Office Manager
SIA Lans in Latvia.
Office, Manager
My education
2010
-
2013
The University of Greenwich
Bachelors, Business Management with HR
Bachelors, Business Management with HR
2006
-
2008
Mens College
ESOL, English Course
ESOL, English Course
1991
-
1996
Bauskas 1st High school in Latvia
Secondary, History & Latvian language and Literature (Minor in Russian)
Secondary, History & Latvian language and Literature (Minor in Russian)
Maria's reviews
Live Training Events / Webinar Virtual Coordination and Event Management Support (UK Timezone / GMT +4)
3 years ago
3 years ago
2 years ago
2 years ago
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