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0
jobs
Mark Martins
,
, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
My experience
2019 - 2020
job
Shift Leader
Foot Locker.
• Open and close registers for staff members, count register drawers, and resolve cash overages and shortages
• Ensure the shift is adequately staffed
• Develop and assign tasks to staff members, oversee completion of tasks
• Resolve customer issues and approve exceptions to policy for coupons, returns, etc.
• Train new recruits and create development opportunities for experienced staff members
• Provide recognition and constructive feedback throughout the shift as appropriate
• Ensure the shift is adequately staffed
• Develop and assign tasks to staff members, oversee completion of tasks
• Resolve customer issues and approve exceptions to policy for coupons, returns, etc.
• Train new recruits and create development opportunities for experienced staff members
• Provide recognition and constructive feedback throughout the shift as appropriate
Development
2018 - 2019
job
Supervisor
Trespass Store.
Provide customer service by greeting and assisting customers, and responding to customer enquiries
and complaints.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
• Instruct staff on how to handle difficult and complicated sales.
• Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers
when appropriate.
• Assign employees to specific duties.
• Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays
and advertising copy.
and complaints.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
• Instruct staff on how to handle difficult and complicated sales.
• Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers
when appropriate.
• Assign employees to specific duties.
• Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays
and advertising copy.
Marketing, Advertising, Customer service, Sales, Service, Performing
2017 - 2017
job
Support Worker
Choice Care Group.
Performed monthly inventory, and maintained office and medical supply counts.
Provided behavioural/emotional support and supervision for those with dementia and Alzheimer's.
Responsible for primary care, case management and medication management.
Experience with various medical conditions including Parkinson's, dementia, diabetes, cancer,
Alzheimer's and Paget's disease.
Provided behavioural/emotional support and supervision for those with dementia and Alzheimer's.
Responsible for primary care, case management and medication management.
Experience with various medical conditions including Parkinson's, dementia, diabetes, cancer,
Alzheimer's and Paget's disease.
Management, Support, Supervision, Office
2014 - 2016
job
Sales Assistant
Tesco.
Greeted customers in a timely fashion while quickly determining their needs.Recommended merchandise
to customers based on their needs and preferences.Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.Responded to customer
questions and requests in a prompt and efficient manner.Completed all cleaning, stocking and organizing
tasks in Assigned sales area.Prioritised helping customers over completing other routine tasks in the store.
to customers based on their needs and preferences.Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.Responded to customer
questions and requests in a prompt and efficient manner.Completed all cleaning, stocking and organizing
tasks in Assigned sales area.Prioritised helping customers over completing other routine tasks in the store.
Fashion, Sales, Security
2014 - 2014
internship
Trainee Landscaper
RS Garden Designs.
• Made sure all customers gardens were reconstructed to a high standard.
• Following instructions given on the blueprint.
• Following instructions given on the blueprint.
2014 - 2014
job
Field Sales
unknown.
Identified prospective customers using lead generating methods and performing an average of 60 cold
calls per day.
• Retained and ensured proper handling and care of existing client accounts.
• Consistently met and exceeded department expectations for productivity and accuracy levels.
• Processed cash and credit payments rapidly and accurately.
calls per day.
• Retained and ensured proper handling and care of existing client accounts.
• Consistently met and exceeded department expectations for productivity and accuracy levels.
• Processed cash and credit payments rapidly and accurately.
Sales, Performing
2013 - 2014
job
Sales Assistant
PoundWorld.
• Described merchandise and explain operation of merchandise to customers.
• Maintained knowledge of current promotions, policies regarding payment and exchanges, and security
• practices.
• Recommended merchandise based on customer needs.
• Guided customers in choosing items that reflected personal style and shape.
• Replenished floor stock and processed shipments to ensure product availability for customers.
• Maintained knowledge of current promotions, policies regarding payment and exchanges, and security
• practices.
• Recommended merchandise based on customer needs.
• Guided customers in choosing items that reflected personal style and shape.
• Replenished floor stock and processed shipments to ensure product availability for customers.
Sales, Security
My education
n/a
Secondary, N/a
Secondary, N/a
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