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Certified Agile Professional (PSM I)
Chris Andrews
,
Peterborough, United Kingdom
Experience
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A highly experienced, pragmatic, certified, Senior SCRUM Master, Delivery Manager and Agile Coach with 20 years of expertise in software development, testing and Agile practices with an outstanding record of achievement with major Financial Companies, Investment Banks, the Educational Sector, Digital Media, Government Sector, E-Commerce Agencies and Consultancies. A determined and persistent problem solver with highly effective communications skills and an excellent reputation for introducing Agile principles, practices and benefits to leading organizations, demonstrating the benefits of Agile frameworks, allowing alteration to projects without untimely interference to development. Experienced in - Agile Adoption & transitions, load / performance testing, automated testing, Agile TDD / BDD, SCRUM, Kanban, XP, Agile testing, test automation rollout and framework creation. Specialties: Agile Adaption and transitions, Load/Performance Testing, Automated Testing, Agile TDD and BDD, Manual Testing, Automation Roll out and creation of Frameworks. CAREER HIGHLIGHTS INCLUDE: Novoda • Client relationship was strained, and morale was pretty low, so built up trust with the client and took time to understand what the issues where • Improved working conditions in an already late and deadline pressured environment, working with the Head of Development to roll out changes across the sites. • Implemented the highest impact changes, communication and transparency to build the foundations for a long-lasting relationship • Brought stability to the teams and introduced more cross functional communication, pair, sharing across sites. • Changes enabled us to deliver the project, which was already behind original schedule Emerald Publishing Group • Took over from the contract Transformation Director as sole agile consultant • Worked with all scrum teams and areas of the business, implementing Scrum and Kanban where required • Instrumental in invoking a move away from a 3rd party vendor that where blocking Emeralds ability to be agile • Working with all levels of Management across the company Director through to Line Managers • Planted a seed that questioned the traditional project managers approach of a two-year waterfall project delivery to be a more of an incremental modular build, reducing requirements gathering time by six months and starting the build earlier Which? • Promoted to the Lead Agile Delivery Manager to recruit and train permanent Agile Delivery Mangers. • Working with the senior management team to identify and resolve company/cultural level changes, carrying out assessments, document these and then reviewing. • Acted as a line manager for multiple scrum masters (1-1s, performance, objectives) • Requested by management to take on the SM Role of the Flagship project • Helped increase the transparency of the team, building better relationships with the team and senior management. • Acted as the lead Scrum Master during go live, co-ordinating multiple scrum teams during go live. • Successful completion of projects working with two offshore teams in Bulgaria • Acted as a change agent, working with the senior management team, identifying culture and larger changes required, recommending next steps. • Worked with all the development teams at Which, either as a scrum master or as an agile coach. • Coached the core product development team to be self-organising by splitting the SM role across the team after I had left as the role was not backfilled. Offshore Development Teams • Excellent track record working with and delivering projects with offshore teams. • Understanding the cultural differences in depth and being able to coach teams using a variety of techniques and changing the ways of learning. • Creating safe environments for the teams to be transparent and give open and honest feedback • Ensuring understanding of requirements and creating lots of opportunity to play back and demo work. • Excellent track record working with multiple companies working with offshore teams, located in India, Bulgaria, China and the Philippines.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - ?
job
Product Manager/ Delivery Manager
News UK (The Times).
Product Manager
• Carried out a performance review of the times estate, including cookies, tags, trackers
• Using a selection of freely available tools, pagespeed insights, GTMEtrix, established a baseline for performance.
• Worked with the Business and Developers to reduce the page size, remove large cookies
• Presented and reported findings and recommendations for improvement back to the executive board
Delivery Manager
• Took over Delivery Manager duties for the Times mobile apps and Web Team (iOS and Android)
• Delivered incremental mobile releases, including Auth 0, removal and migration to a new image back end, various bug fixes and improvements
• Delivered React Native Articles pages, that had been running for nearly three years
Delivery Manager
• Appointed as Delivery Manager for the Universal Apps Team (iOS and Android)
• Building a new Classic and Contemporary App for Ipad and Tablets
• Working with a Full Stack Team of Native, React Native and BE developers
Delivery Manager
• Appointed as Delivery Manager for the Pressreader Project (iOS and Android)
• Working with a distributed 3rd Party to build a new press reader app
• Carried out a performance review of the times estate, including cookies, tags, trackers
• Using a selection of freely available tools, pagespeed insights, GTMEtrix, established a baseline for performance.
• Worked with the Business and Developers to reduce the page size, remove large cookies
• Presented and reported findings and recommendations for improvement back to the executive board
Delivery Manager
• Took over Delivery Manager duties for the Times mobile apps and Web Team (iOS and Android)
• Delivered incremental mobile releases, including Auth 0, removal and migration to a new image back end, various bug fixes and improvements
• Delivered React Native Articles pages, that had been running for nearly three years
Delivery Manager
• Appointed as Delivery Manager for the Universal Apps Team (iOS and Android)
• Building a new Classic and Contemporary App for Ipad and Tablets
• Working with a Full Stack Team of Native, React Native and BE developers
Delivery Manager
• Appointed as Delivery Manager for the Pressreader Project (iOS and Android)
• Working with a distributed 3rd Party to build a new press reader app
React, Android, IOS, React Native, Product Manager, Apps, Web, App, Native, Manager
2018 - 2019
job
Product Manager/ Delivery Manager
Mental Hamster.
• Took ownership of a multimillion-pound webstore
• Tasked with reviewing current technology stack, making recommendations and working with development team to implement those changes
• Setup and Review of Analytics
• Primarily home based
• Lead on a movie deal with the Orchard (Part of Sony)
• Created and rolled out sales funnels, loyalty scheme and membership functions
• Implemented A to B testing functions and reviewed analytics
• Started design work on a new training mobile app
• Implemented task boards for the executive board and staff members
• Lead ceremonies and carried out 1-1 training as required
• Became a partner in www.mentalculture.com
• Tasked with reviewing current technology stack, making recommendations and working with development team to implement those changes
• Setup and Review of Analytics
• Primarily home based
• Lead on a movie deal with the Orchard (Part of Sony)
• Created and rolled out sales funnels, loyalty scheme and membership functions
• Implemented A to B testing functions and reviewed analytics
• Started design work on a new training mobile app
• Implemented task boards for the executive board and staff members
• Lead ceremonies and carried out 1-1 training as required
• Became a partner in www.mentalculture.com
Design, Training, Product Manager, Sales, Analytics, Technology, Testing, Development, App, Manager
2017 - 2018
job
Senior Scrum Master/Agile Coach
Novoda.
Working through Novoda, I worked with two Clients:
News UK (The Sun)
• Assigned as Delivery Manager for the Sun Mobile Delivery Team iOS/Android Sun App
• Working with a large (30) distributed team based in multiple locations, including London and Bangalore
• Primarily home based
• Initially spent the first few months firefighting, until the team was stable
• Created a realistic delivery plan that the team agreed with and then delivered an already largely overdue project on time, releasing a massive update to the old version of the apps
• A very Challenging project where difficult stakeholders demanding delivery when designs and the business did not fully know what they wanted
• Fixed scope and Fixed deadlines
• Eased pressure on the Product team, by supporting them and dividing and conquering
MyDrive
• Joined an iOS and Android App development Project
• Working mainly from home on a distributed project across many sites
• Assigned as a Scrum Master to work with the Novoda PO to run two teams
• Lots of tension initially between the two teams, so focused heavily on bring transparency and enhancing the cross communication between teams
• Coached the clients PM's on backlogs and how to refine them
• Joined and contributed towards the Agile Companions Guild
• Shared war stories with existing scrum masters and offered examples of ways of working
• Built strong lasting relationships with stakeholders and worked exclusive with the client's head of engineering
• Invoked changes and conversations to Improve morale and cross site working
• Stabilised the teams and coached them out of the storming phases of the team formation
• Took over the engagement lead role from the Novoda Product Owner, as was already working with client PM's
• Stabilised the teams and coached them out of the storming phases of the team formation
• Produced and presented the iteration showcase slides to the client
• Primarily home based
News UK (The Sun)
• Assigned as Delivery Manager for the Sun Mobile Delivery Team iOS/Android Sun App
• Working with a large (30) distributed team based in multiple locations, including London and Bangalore
• Primarily home based
• Initially spent the first few months firefighting, until the team was stable
• Created a realistic delivery plan that the team agreed with and then delivered an already largely overdue project on time, releasing a massive update to the old version of the apps
• A very Challenging project where difficult stakeholders demanding delivery when designs and the business did not fully know what they wanted
• Fixed scope and Fixed deadlines
• Eased pressure on the Product team, by supporting them and dividing and conquering
MyDrive
• Joined an iOS and Android App development Project
• Working mainly from home on a distributed project across many sites
• Assigned as a Scrum Master to work with the Novoda PO to run two teams
• Lots of tension initially between the two teams, so focused heavily on bring transparency and enhancing the cross communication between teams
• Coached the clients PM's on backlogs and how to refine them
• Joined and contributed towards the Agile Companions Guild
• Shared war stories with existing scrum masters and offered examples of ways of working
• Built strong lasting relationships with stakeholders and worked exclusive with the client's head of engineering
• Invoked changes and conversations to Improve morale and cross site working
• Stabilised the teams and coached them out of the storming phases of the team formation
• Took over the engagement lead role from the Novoda Product Owner, as was already working with client PM's
• Stabilised the teams and coached them out of the storming phases of the team formation
• Produced and presented the iteration showcase slides to the client
• Primarily home based
Scrum, Android, IOS, Scrum master, App development, Agile, Android app, Product owner, Agile coach, Engineering, Apps, Development, Coach, App, Manager
2016 - 2017
job
Senior Scrum Master/Agile Coach
Emerald Publishing Group.
• Implemented and run a sprint 0 to get the teams started and getting used to their new ways of working as a scrum team
• Working with the teams to populate a product roadmap
• Due to a sudden gap by another SM leaving, picked up SM duties for all three teams, Platform, Cases and Books and Journals
• Working with the Management team and directors to change cultural and company impediments
• Helped with the recruitment of a permanent Scrum Master
• Worked with the QA team to help them establish the team, as they were the first automation testers at emerald
• Spun up and advised on a task force to deliver the re-branding MVP in a few months
• Reviewed the team structures and recommend changes to improve the team's performance and morale
• Working with the teams to populate a product roadmap
• Due to a sudden gap by another SM leaving, picked up SM duties for all three teams, Platform, Cases and Books and Journals
• Working with the Management team and directors to change cultural and company impediments
• Helped with the recruitment of a permanent Scrum Master
• Worked with the QA team to help them establish the team, as they were the first automation testers at emerald
• Spun up and advised on a task force to deliver the re-branding MVP in a few months
• Reviewed the team structures and recommend changes to improve the team's performance and morale
Branding, Scrum, Scrum master, Agile, Automation, Agile coach, Management, QA, Recruitment, Coach, UP
2015 - 2016
job
Lead Agile Delivery Manager
unknown.
- Which?
• Responsible for three scrum masters and five scrum teams (Including offshore team in Bulgaria)
• Dedicated Agile Delivery Manager for 2 Teams (Including the core product Reviews)
• Facilitator for the Scrum of Scrums for all products at Which
• Mentored, supported and developed permanent Scrum Master's to gradually work with two scrum teams
• Tasked with Recruiting and placing contract and permanent Agile Delivery Managers and Development Team Members
• Proposed and implemented the new Full Stack Development teams to allow Which to have two full feature teams.
• Working closely with the development manager to change cultures, create team empowerment and ownership
• Assisted with project wrap up and kick off sessions in Bulgaria
• Responsible for raising company/cultural changes to the management team and seeking to generate change
• Responsible for three scrum masters and five scrum teams (Including offshore team in Bulgaria)
• Dedicated Agile Delivery Manager for 2 Teams (Including the core product Reviews)
• Facilitator for the Scrum of Scrums for all products at Which
• Mentored, supported and developed permanent Scrum Master's to gradually work with two scrum teams
• Tasked with Recruiting and placing contract and permanent Agile Delivery Managers and Development Team Members
• Proposed and implemented the new Full Stack Development teams to allow Which to have two full feature teams.
• Working closely with the development manager to change cultures, create team empowerment and ownership
• Assisted with project wrap up and kick off sessions in Bulgaria
• Responsible for raising company/cultural changes to the management team and seeking to generate change
Scrum, Scrum master, Agile, Management, Offshore, Facilitator, Development, Feature, Empowerment, UP, Manager
2015 - 2015
job
SENIOR SCRUM MASTER
unknown.
- Which?
• Responsible for two scrum teams Memberships and Reviews & Advice
• Requested by management to take on the SM Role of the Flagship project and merge the two teams into one super team
• Day to day running of the scrum team
• Interviewed and selected replacement contract scrum team members
• Wrote and delivered presentations to the business on Agile and Scrum foundations
• Working with the Product Owner's to prioritise the backlog, plan the next sprint and forecast the project end date
• Owning the team's impediments and resolving them
• Facilitating all the scrum ceremonies
• Helped increase the transparency of the team, building better relationships with the team and senior management
• Completed an Agile assessment and reported the findings back to management, providing guidance on restructuring the teams
• Setup DVCS JIRA to Github sync to give a higher transparency of github within the JIRA system.
• Acted as the lead scrum master during the live release of the project
• Helped define the scrum teams going forward to deal with BAU, New Features, etc, post go live.
• Coached the reviews team to successfully deliver the new Reviews Platform
• Inherited two off shore Bulgarian Scrum teams - Memberships and Consumer Action
• Helped kick off project start and Sprint 0 in Bulgaria
• Spent multiple weeks in Bulgaria coaching and working with the teams in a co-located manner
• Responsible for two scrum teams Memberships and Reviews & Advice
• Requested by management to take on the SM Role of the Flagship project and merge the two teams into one super team
• Day to day running of the scrum team
• Interviewed and selected replacement contract scrum team members
• Wrote and delivered presentations to the business on Agile and Scrum foundations
• Working with the Product Owner's to prioritise the backlog, plan the next sprint and forecast the project end date
• Owning the team's impediments and resolving them
• Facilitating all the scrum ceremonies
• Helped increase the transparency of the team, building better relationships with the team and senior management
• Completed an Agile assessment and reported the findings back to management, providing guidance on restructuring the teams
• Setup DVCS JIRA to Github sync to give a higher transparency of github within the JIRA system.
• Acted as the lead scrum master during the live release of the project
• Helped define the scrum teams going forward to deal with BAU, New Features, etc, post go live.
• Coached the reviews team to successfully deliver the new Reviews Platform
• Inherited two off shore Bulgarian Scrum teams - Memberships and Consumer Action
• Helped kick off project start and Sprint 0 in Bulgaria
• Spent multiple weeks in Bulgaria coaching and working with the teams in a co-located manner
Coaching, Scrum, Jira, Scrum master, Agile, Product owner, Management, Github, Assessment, Forecast, Go
2014 - 2015
job
Agile Coach
Cambridge Assessment.
• Shadowed the current project manager, noting, presenting and implementing agile changes
• Carried out interviews with the project members to get a feel of the project, product, process and people
• Identified current Process was not clearly displayed in the Jira board and took ownership of administration and worked on aligning the board to the current working practices.
• Looking at ways to break down the mini waterfall module
• Compiled and presented an Agile Assessment Document from the agile interviews and observations, showing what changes needed to occur to become more agile.
• Compiled and presented a Scrum Implementation Document, showing how and why scrum could be implemented into the current team.
• Instigated and piloted a change in the way user stories where written to try and limit the Big Design Up Front (BDUF)
• Created and delivered presentations to the offshore team on agile and scrum foundations
• Covered for the project manager, whilst they were on annual leave
• Introduced the team to velocity, user story points (Fibonacci sequence) and used these to estimate the product backlog
• Tracking and reporting burn down during sprints
• Carried out Agile Assessments for multiple project teams
• Carried out interviews with the project members to get a feel of the project, product, process and people
• Identified current Process was not clearly displayed in the Jira board and took ownership of administration and worked on aligning the board to the current working practices.
• Looking at ways to break down the mini waterfall module
• Compiled and presented an Agile Assessment Document from the agile interviews and observations, showing what changes needed to occur to become more agile.
• Compiled and presented a Scrum Implementation Document, showing how and why scrum could be implemented into the current team.
• Instigated and piloted a change in the way user stories where written to try and limit the Big Design Up Front (BDUF)
• Created and delivered presentations to the offshore team on agile and scrum foundations
• Covered for the project manager, whilst they were on annual leave
• Introduced the team to velocity, user story points (Fibonacci sequence) and used these to estimate the product backlog
• Tracking and reporting burn down during sprints
• Carried out Agile Assessments for multiple project teams
Design, Project Manager, Administration, Scrum, Jira, Agile, Agile coach, User stories, Offshore, Implementation, Presenting, Assessment, Coach, UP, Manager
2014 - 2014
job
Scrum Master/Agile Coach
Cambridge University Press.
• Scrum master for the corporate and academic sites
• Facilitating scrum ceremonies
• Working with the Product Owner to Prioritise backlog items
• Created a Wrangler\Batman Function to deal with dev ops tickets
• Created custom JIRA Workflow to identify bottlenecks in the current process
• Managed dispersed scrum team based in the UK and the Philippines
• Working with multiple project streams to identify paths to live and schedule release dates
• Ensuring releases are deployed successfully to live
• Implemented a roll back procedure for Live
• Introduced the development teams to Gherkin, TDD and BDD techniques
• Created a proposal for the introduction of automation to be approved by the board.
• Interviewed and Recruited additional resources for development and testing
• Setup and migrated the team to a JIRA task based process
• Bringing the scrum team closer to the Product Owners by encouraging we are all one team mentality.
• Breaking down silos so that the team understand that quality is the responsibility of the team not just QA.
• On-boarding, training and coaching of a new permanent Scrum Master
• Presented, obtained buy-in from senior stakeholders and budget, lead the design and implementation of first steps in to automation, unit, api and ui automated tests using Continuous Integration
• Created the automation framework using Bamboo, Behave, PHPUnit and Behat
• Working with multiple project streams on how to gather and create requirements, user stories and scenario's.
• Ensured the successful automation POC had an owner to champion and ensure the ROI was achieved.
EARLY CAREER INCLUDES:
• Facilitating scrum ceremonies
• Working with the Product Owner to Prioritise backlog items
• Created a Wrangler\Batman Function to deal with dev ops tickets
• Created custom JIRA Workflow to identify bottlenecks in the current process
• Managed dispersed scrum team based in the UK and the Philippines
• Working with multiple project streams to identify paths to live and schedule release dates
• Ensuring releases are deployed successfully to live
• Implemented a roll back procedure for Live
• Introduced the development teams to Gherkin, TDD and BDD techniques
• Created a proposal for the introduction of automation to be approved by the board.
• Interviewed and Recruited additional resources for development and testing
• Setup and migrated the team to a JIRA task based process
• Bringing the scrum team closer to the Product Owners by encouraging we are all one team mentality.
• Breaking down silos so that the team understand that quality is the responsibility of the team not just QA.
• On-boarding, training and coaching of a new permanent Scrum Master
• Presented, obtained buy-in from senior stakeholders and budget, lead the design and implementation of first steps in to automation, unit, api and ui automated tests using Continuous Integration
• Created the automation framework using Bamboo, Behave, PHPUnit and Behat
• Working with multiple project streams on how to gather and create requirements, user stories and scenario's.
• Ensured the successful automation POC had an owner to champion and ensure the ROI was achieved.
EARLY CAREER INCLUDES:
Agile coach, Framework, Coach, Development, Testing, BDD, Continuous integration, Implementation, TDD, Workflow, Integration, QA, User stories, Design, UI, Product owner, Automation, ROI, Agile, Training, Scrum master, Budget, Jira, Scrum, Coaching, API
2013 - 2014
job
Agile Coach
HSBC.
Agile, Agile coach, Coach
2013 - 2013
freelance
Principal Consultant/Agile Coach
Tesco.
2013
Agile, Agile coach, Coach
2012 - 2012
job
Scrum Master/Agile Coach
Think Finance.
2012
Scrum, Scrum master, Agile, Agile coach, Coach
2011 - 2012
job
Agile Senior Test Analyst
unknown.
Agile, Test, Analyst
2011 - 2011
job
Agile Automation Test Lead
ASOS.com.
2011
Agile, Automation, Automation test, Test
2010 - 2011
freelance
Automation Consultant
UBS.
Automation
2010 - 2010
job
Automation Lead
AXA.
2010
Automation
2009 - 2010
job
Senior Tester/Defect Manager
ACCA.
Manager
2005 - 2005
job
Snr. Non Functional Test Analyst
Defra/Atos Origin.
2005
Test, Analyst
2004 - 2004
job
Test Analyst
BMW Financial Services.
2004
Test, Analyst
2003 - 2004
job
IT Risk Management Test Analyst
Vizuri Ltd.
Risk Management, Management, Test, It, Analyst
2000 - 2003
job
Automated/Functional Test Analyst
Australian Mutual Bank.
Test, Analyst
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