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jobs
Lauren Ferguson
,
, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
My experience
2020 - ?
freelance
Fashion Designer - Freelance
BDGK.
• Trend forecasting and exploring a religious market
• Designed a full collection for SS21 - currently designing for AW21
• Producing technical drawings and tech packs to send to the manufacturers for mass production
• Working to a tight deadline
• Designed a full collection for SS21 - currently designing for AW21
• Producing technical drawings and tech packs to send to the manufacturers for mass production
• Working to a tight deadline
Forecasting, Fashion, Technical drawings, Production
2017 - ?
freelance
Freelance Fashion Designer
Lauren Maria Designs.
Designing and hand making bespoke garments for
customers
• Fittings for bespoke pieces
• Pattern Cutting
• Organising campaign shoots
• Social media updates and interacting with customers
• Marketing
• Setting up and updating website
• Contacting bloggers and influencers
• Trend forecast research
• Illustrations of designs
• Graphic Designing - Technical drawings, Tech packs
• Pattern Cutting
• Handling of finances
customers
• Fittings for bespoke pieces
• Pattern Cutting
• Organising campaign shoots
• Social media updates and interacting with customers
• Marketing
• Setting up and updating website
• Contacting bloggers and influencers
• Trend forecast research
• Illustrations of designs
• Graphic Designing - Technical drawings, Tech packs
• Pattern Cutting
• Handling of finances
Marketing, Social Media, Research, Fashion, Website, Technical drawings, Campaign, Forecast, Social, UP
2020 - 2020
temp
Seamstress
Stuart Canvas Group.
Due to the current circumstances of the Pandemic, I have taken it upon myself to help make NHS gowns at Stuart Canvas - on a temporary basis.
• Creating NHS gowns
• Cleaning and ensuring sewing machines are threaded and ready for the next day of work
• Ensuring workstations are clean and kept tidy
• Meeting my end of day targets on a daily basis
• Creating NHS gowns
• Cleaning and ensuring sewing machines are threaded and ready for the next day of work
• Ensuring workstations are clean and kept tidy
• Meeting my end of day targets on a daily basis
It, Canvas
2019 - 2019
job
Debt Collection Advisor
Hillyer Mckeowen.
• Contacting debtors who we had been referred to by the company's clients to come to an agreement to pay the debt owed.
• Assess affordability by completing Income and expenditure forms with the debtor and ensuring as a company we are taking the best approach toward an individual or companies' situation.
• Setting up payment plans suitable to the specific debtor.
• Carry out duties and any other activities in line with relevant policies and procedures in order to comply with regulatory and quality requirements i.e. FCA guidance on responsible lending, TCF, OFT guidance on debt collection practices, relevant sections of Consumer Credit Act, Data Protection Act.
• Updating spreadsheets on Excel.
• Assess affordability by completing Income and expenditure forms with the debtor and ensuring as a company we are taking the best approach toward an individual or companies' situation.
• Setting up payment plans suitable to the specific debtor.
• Carry out duties and any other activities in line with relevant policies and procedures in order to comply with regulatory and quality requirements i.e. FCA guidance on responsible lending, TCF, OFT guidance on debt collection practices, relevant sections of Consumer Credit Act, Data Protection Act.
• Updating spreadsheets on Excel.
Excel, Data protection, Regulatory, UP
2018 - 2019
job
Payments Negotiator
Shop Direct.
• Phone based contact with customers who are experiencing financial difficulty making payment on their Littlewoods's and Very accounts in order to them a solution.
• Assess affordability using the income and expenditure tool to establish the best outcome for the customer by either setting up a suitable repayment plan or signposting to Stepchange.
• Use spectrum of vulnerability and TEXAS tools to be able to signpost the customer for further advice and support.
• Use effective questioning and listening skills and account information to establish the individual customer circumstances. Through a natural and a two-way conversation, the aim is to reach a satisfactory agreement for repayment of customer arrears.
• Carry out duties and any other activities in line with relevant policies and procedures in order to comply with regulatory and quality requirements i.e. FCA guidance on responsible lending, TCF, OFT guidance on debt collection practices, relevant sections of Consumer Credit Act, Data Protection Act.
• Assess affordability using the income and expenditure tool to establish the best outcome for the customer by either setting up a suitable repayment plan or signposting to Stepchange.
• Use spectrum of vulnerability and TEXAS tools to be able to signpost the customer for further advice and support.
• Use effective questioning and listening skills and account information to establish the individual customer circumstances. Through a natural and a two-way conversation, the aim is to reach a satisfactory agreement for repayment of customer arrears.
• Carry out duties and any other activities in line with relevant policies and procedures in order to comply with regulatory and quality requirements i.e. FCA guidance on responsible lending, TCF, OFT guidance on debt collection practices, relevant sections of Consumer Credit Act, Data Protection Act.
Data protection, Natural, Support, Regulatory, Listening Skills, Negotiator, UP
2014 - 2018
job
Supervisor
Everton Football Club.
• Supervising staff, ensuring that all customer interactions were met with a positive outcome.
• Senior financial responsibility, including balancing of tills and float at the beginning and end of each shift.
• Incorporating stock taking account at beginning and end of shifts.
• Senior financial responsibility, including balancing of tills and float at the beginning and end of each shift.
• Incorporating stock taking account at beginning and end of shifts.
My education
n/a
Bachelors, Fashion and textiles (Minor in Maths)
Bachelors, Fashion and textiles (Minor in Maths)
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