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Experienced Cloud Project Manager specialising in transformational business change
Chantelle Cabera
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
A reliable motivated individual, Chantelle is able to work as part of a team either leading or being a key team member. She is calm under pressure while still delivering the necessary objectives, she can also work to deadlines of all natures. Chantelle can communicate with people on every level, from senior management to fellow peers, in both written and verbal communication. By using her sound people skills she is able to establish and maintain effective relationships with various stakeholders both internal and external to the organisation. Pro-active with excellent organisational skills, Chantelle has strong knowledge and competence in MS Office and is PRINCE2 and ITIL qualified. She has experience and knowledge of central Government Framework contracts as well as delivering projects within an Agile environment within major Government and Private sector Programmes. Chantelle is able to adapt to change quickly in fast moving environments, whilst still being able to make rational decisions and provide accurate management information rapidly and clearly
Markets
United States
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2017 - ?
job
Project Manager
Foreign and Commonwealth Office.
My role within the 'Move to Cloud' Programme span multiple workstreams during my time from email migration to deploying a new intranet. The initial phase of deployment was the migration of users from on-premise exchange and Lync to Office 365 (hybrid environment), following on from this my role was to enable and deploy new desktop clients (Teams & OneDrive for Business) to the estate ahead of the next phase of user migration. My final project within this Programme was the development, migration and deployment of a new intranet within O365 (SharePoint Online) Following on from Programme completion, I was engaged within a new Programme the scope of the role was the migration of legacy data into the Cloud platform. My roles have included:
Project Manager - Legacy Data
• Managed the repatriation of all overseas data back to the UK, working closely with two suppliers undertaking the technical activities.
• Commenced the migration of repatriated overseas data into Office 365 (SharePoint Online)
• Developed options for migration approaches including business transformation and user impacts, which were in turn presented to senior stakeholders
• Developed detailed resource and financial forecast as well as project planning to support the FCO's wider business case for the data migration and decommissioning projects
• Project planning and reporting on my respective workstream
• Worked closely with the wider Programme team and FCO to ensure no potential operational or user impacts across the parallel workstreams
• Utilised the established working relationships with various stakeholders and teams to overcome challenges
Project Manager - 'Move to Cloud'
• Project Management of third party supplier to deliver the hybrid environment to enable the FCO to migrate to Cloud
• Managed the technical migration including issue resolution during migration of approx. 22,000 users globally. This included liaising with senior stakeholders, third party suppliers inc, Microsoft as well as the FCO's end users based globally.
• Project Management of development, packaging and testing of desktop clients to be released to the estate as subsequent phases of the Programme
• Oversee and ensure the service transition and acceptance into service took place for my responsible projects
• Developed necessary gateway criteria for each project phase to enable controlled progression through to roll out
• All project related reporting (inc. RAID) and planning, attending all Project boards, deployment groups and design meetings
• Management of project finances including costed risk.
• Lead the development of the new intranet within Office 365, based within SharePoint online. This included the management of Microsoft as lead supplier as well as liaising with key senior stakeholders to deliver the FCO's vision.
• Worked closely with Microsoft and project team to deliver the intranet in an Agile methodology
• Migration of content from existing intranet to Office 365 and deployment of the intranet to the FCO estate
Project Manager - Legacy Data
• Managed the repatriation of all overseas data back to the UK, working closely with two suppliers undertaking the technical activities.
• Commenced the migration of repatriated overseas data into Office 365 (SharePoint Online)
• Developed options for migration approaches including business transformation and user impacts, which were in turn presented to senior stakeholders
• Developed detailed resource and financial forecast as well as project planning to support the FCO's wider business case for the data migration and decommissioning projects
• Project planning and reporting on my respective workstream
• Worked closely with the wider Programme team and FCO to ensure no potential operational or user impacts across the parallel workstreams
• Utilised the established working relationships with various stakeholders and teams to overcome challenges
Project Manager - 'Move to Cloud'
• Project Management of third party supplier to deliver the hybrid environment to enable the FCO to migrate to Cloud
• Managed the technical migration including issue resolution during migration of approx. 22,000 users globally. This included liaising with senior stakeholders, third party suppliers inc, Microsoft as well as the FCO's end users based globally.
• Project Management of development, packaging and testing of desktop clients to be released to the estate as subsequent phases of the Programme
• Oversee and ensure the service transition and acceptance into service took place for my responsible projects
• Developed necessary gateway criteria for each project phase to enable controlled progression through to roll out
• All project related reporting (inc. RAID) and planning, attending all Project boards, deployment groups and design meetings
• Management of project finances including costed risk.
• Lead the development of the new intranet within Office 365, based within SharePoint online. This included the management of Microsoft as lead supplier as well as liaising with key senior stakeholders to deliver the FCO's vision.
• Worked closely with Microsoft and project team to deliver the intranet in an Agile methodology
• Migration of content from existing intranet to Office 365 and deployment of the intranet to the FCO estate
Business Case, Manager, Hybrid, Lync, Forecast, Service Transition, Online, Office, Development, Testing, Support, Transformation, Content, Design, Service, Management, Business transformation, Cloud, Agile, SharePoint, Deployment, Packaging, Exchange, Office 365, Project Manager, Project Management
2015 - 2017
job
Delivery Manager (Home Office)
Methods Professional Services.
During my time at the Home Office working on the Live Service Transformation Programme, initially my scope of work was to build and develop the governance structure within the Programme transitioning into the Delivery Lead for the Dev Ops team responsible for the capability delivery of core ITIL process as well as supporting wider strategic transformation objectives. My role includes:
Delivery Manager:
• Responsible for the Agile delivery of the core technical capability within ServiceNow, managing a team of Developers of varying levels
• Scoping of the future pipeline working closely with the Business and Lead Architect to define and sign off the requirements.
• Responsible for all planning and reporting within the Dev Ops Programme team
• Coordinate the technical handover and transition into 'business as usual operations'
• Managed and supported the development and pilot of a new Self-Service portal within the ServiceNow platform - a first for the Government Department
• Ensuring adherence to business process requirements in relation to release cycle including drafting the technical implementation plans, business communications, training material
• Responsible for the planning, progression and implementation of standard and emergency changes within the platform in relation to development activities
• Representing the workstream up to Director level within the Home Office
Initial Governance PMO Role:
• Responsible for the creation, collation and distribution of Programme reports including weekly Programme Board reports, RAID reports, workforce planning, project status reports
• Delivery of small projects including the plan, design and implementation of an End User 'Tech Bar' pilot site within the Home Office, which has been subsequently rolled out to further HO locations
• Programme/ Project Planning; maintenance and development of the Programme and project plan integration
• Coordinated the training for internal and external suppliers in line with the Programme plans and technical releases onto the new HO service management tool
• Financial support: Purchase order creation, approvals, invoicing. Tracking and reporting of budget forecast/actuals
• Programme/Project RAID management in line with the baseline Programme plan including the migration of the process onto the ServiceNow tool and implementation of a dependency management module on the tool
• Development of the Change Management process within the Programme and coordination of change requests through to approval for implementation.
Delivery Manager:
• Responsible for the Agile delivery of the core technical capability within ServiceNow, managing a team of Developers of varying levels
• Scoping of the future pipeline working closely with the Business and Lead Architect to define and sign off the requirements.
• Responsible for all planning and reporting within the Dev Ops Programme team
• Coordinate the technical handover and transition into 'business as usual operations'
• Managed and supported the development and pilot of a new Self-Service portal within the ServiceNow platform - a first for the Government Department
• Ensuring adherence to business process requirements in relation to release cycle including drafting the technical implementation plans, business communications, training material
• Responsible for the planning, progression and implementation of standard and emergency changes within the platform in relation to development activities
• Representing the workstream up to Director level within the Home Office
Initial Governance PMO Role:
• Responsible for the creation, collation and distribution of Programme reports including weekly Programme Board reports, RAID reports, workforce planning, project status reports
• Delivery of small projects including the plan, design and implementation of an End User 'Tech Bar' pilot site within the Home Office, which has been subsequently rolled out to further HO locations
• Programme/ Project Planning; maintenance and development of the Programme and project plan integration
• Coordinated the training for internal and external suppliers in line with the Programme plans and technical releases onto the new HO service management tool
• Financial support: Purchase order creation, approvals, invoicing. Tracking and reporting of budget forecast/actuals
• Programme/Project RAID management in line with the baseline Programme plan including the migration of the process onto the ServiceNow tool and implementation of a dependency management module on the tool
• Development of the Change Management process within the Programme and coordination of change requests through to approval for implementation.
Service Management, UP, Manager, Portal, Forecast, Office, Development, ServiceNow, Support, Transformation, Implementation, Design, Service, Integration, Management, PMO, Agile, Training, ITIL, Budget, Operations, Change management
2014 - 2015
job
Head of Global Administration & Business Development
HH Global Assets Limited.
Working with a select number of established developers, we provide our clients with a number of secure but profitable investment opportunities. We also work with a large diverse network of agents and developers enabling HH Global Assets to find clients alternative products, should we not have something to offer in our current portfolio. My role included:
• Company creation and development including; business case writing, P&L, forecasting
• Contract creation and negotiation with third parties, including Developers
• Financial accounting, including reporting to shareholders, expense and financial management
• Stakeholder management; working between Developers, third party agents, clients ensuring process compliance according to the various opportunity
• Process creation and development, accommodating the various parties and compliance requirements in line with FCA requirements
• Company creation and development including; business case writing, P&L, forecasting
• Contract creation and negotiation with third parties, including Developers
• Financial accounting, including reporting to shareholders, expense and financial management
• Stakeholder management; working between Developers, third party agents, clients ensuring process compliance according to the various opportunity
• Process creation and development, accommodating the various parties and compliance requirements in line with FCA requirements
Business development, Writing, Administration, Forecasting, Stakeholder Management, Management, Compliance, Business Case, Network, Development
2013 - 2014
job
Head of Sales Support
EcoHouse Group Developments.
Whilst working for EcoHouse, my role was to manage the after sales process including both contractual negotiation and financial tracking of global sales. I was also responsible for all reporting from the UK as well as global sales activity, my role also included:
● Managing the contract process for global investors, the process includes stakeholder management
● Managing any contractual change request process
● Lead the set up and development of a CRM system for the organisation, managing the transition from the previous process to working on the CRM tool. This included the transition of 3 large housing projects data as well as over 2000 individual client contacts as well as over 500 active selling agents
● Developed and contributed to project documentation including handbooks, process and training documentation
● Investment risk management, managing the risk of delay against maturing investments
● Ensuring global data consistency across multiple projects and large numbers of clients
● Managing the financial process, including invoicing, investment financial management
● Managing investment returns process
Further career history - additional detail can be provided upon request
● Managing the contract process for global investors, the process includes stakeholder management
● Managing any contractual change request process
● Lead the set up and development of a CRM system for the organisation, managing the transition from the previous process to working on the CRM tool. This included the transition of 3 large housing projects data as well as over 2000 individual client contacts as well as over 500 active selling agents
● Developed and contributed to project documentation including handbooks, process and training documentation
● Investment risk management, managing the risk of delay against maturing investments
● Ensuring global data consistency across multiple projects and large numbers of clients
● Managing the financial process, including invoicing, investment financial management
● Managing investment returns process
Further career history - additional detail can be provided upon request
CRM, Training, Stakeholder Management, Risk Management, Management, Sales, Support, Global sales, Development, Detail, Organization, UP
2010 - 2012
job
Third Party Contracts Manager
Hewlett Packard.
Contracts, Contracts, Manager
My education
?
-
2007
St Pauls Catholic School
Secondary, Grade A-C including Maths (Minor in English)
Secondary, Grade A-C including Maths (Minor in English)
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