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Senior
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Strong Business and Project Management Support
Lara Hill
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
I am a successful Retail Manager and Project Manager. The diversity of my job roles has led me to the acquirement of various transferable interpersonal, problem solving, planning & time-management, leadership, cross-functional coordination, and stakeholder management skills. Tenacious, resilient, adaptable, and hard-working, I thrive on challenges, self-development, and the opportunity for driving change.
My desire for challenge and self-development led me to obtain mutilple internal Project opportunities as well as achieve my PRINCE2 Practitioner qualification to formalise my skill set within the Project Management arena.
My varied experience has been essential to my development and at this point in my career, I am eager to use the skills that I have gained to further support others in developing their business performance and achieving their goals.
My desire for challenge and self-development led me to obtain mutilple internal Project opportunities as well as achieve my PRINCE2 Practitioner qualification to formalise my skill set within the Project Management arena.
My varied experience has been essential to my development and at this point in my career, I am eager to use the skills that I have gained to further support others in developing their business performance and achieving their goals.
Markets
United Kingdom
Industries
Language
English
Fluently
French
Good
Ready for
Ongoing relation / part-time
Available
My experience
2019 - 2020
job
Assistant Project Manager, Retail Project Delivery Team (Secondment during current role)
Harrods.
London
This role has enhanced my strategic planning skills to deliver objectives in a timely manner as well as my project management, stakeholder management/influence, scheduling skills.
My first role was supporting the project manager on the project to redefine the job description, training, and purpose of the Retail Assistant Manager role within Harrods. After the completion of this project, I was asked to continue on, working to develop a structure to increase the loyalty and spend of currently underrepresented, but high potential clients in store.
Key Responsibilities/Achievements
Project 1
- Working with diverse stakeholders to schedule, lead and record focus groups and workshops in order to define the scope and proposed project plan and report back on session outcomes.
- Driving and liaising with cross-functional teams (including finance, retail managers and senior leaders) in order to deliver to project commitments.
- Using interpersonal skills to successfully organise stakeholder interviews and effectively capture data to support the business case during the research phase of the project.
- Understanding the project schedule to proactively carry out the needs of the lead project manager; managing key tasks, maintaining project documentation, note-taking and providing project updates to stakeholders.
- Utilising outcomes of focus groups and Senior Leader feedback, to create accurate job descriptions and work planners to redefine the Assistant Manager role, allowing a review period to complete within the required timeframe.
- Creating the final communication and engagement plan to all Retail Stakeholders which included developing FAQs, comms packs and handouts.
Project 2
- Interpreting the initial vision from the Retail Director (sponsor) and transforming the mandate into an outline project brief and conception document which would address the problem put forward.
- Translating the outline project brief into a play-back presentation to support business justification and determine the approach with the sponsor.
- Initiating conversations with key stakeholders to gain understanding of the current opportunities and possible models for the final structure.
- Using feedback from stakeholders to adapt approaches and documentation to support Harrods' business requirements.
- Creating customer journey flows to highlight current obstacles and opportunities to develop proposals of new customer journeys.
- Collaborating with other Project Managers and key project stakeholders
This role has enhanced my strategic planning skills to deliver objectives in a timely manner as well as my project management, stakeholder management/influence, scheduling skills.
My first role was supporting the project manager on the project to redefine the job description, training, and purpose of the Retail Assistant Manager role within Harrods. After the completion of this project, I was asked to continue on, working to develop a structure to increase the loyalty and spend of currently underrepresented, but high potential clients in store.
Key Responsibilities/Achievements
Project 1
- Working with diverse stakeholders to schedule, lead and record focus groups and workshops in order to define the scope and proposed project plan and report back on session outcomes.
- Driving and liaising with cross-functional teams (including finance, retail managers and senior leaders) in order to deliver to project commitments.
- Using interpersonal skills to successfully organise stakeholder interviews and effectively capture data to support the business case during the research phase of the project.
- Understanding the project schedule to proactively carry out the needs of the lead project manager; managing key tasks, maintaining project documentation, note-taking and providing project updates to stakeholders.
- Utilising outcomes of focus groups and Senior Leader feedback, to create accurate job descriptions and work planners to redefine the Assistant Manager role, allowing a review period to complete within the required timeframe.
- Creating the final communication and engagement plan to all Retail Stakeholders which included developing FAQs, comms packs and handouts.
Project 2
- Interpreting the initial vision from the Retail Director (sponsor) and transforming the mandate into an outline project brief and conception document which would address the problem put forward.
- Translating the outline project brief into a play-back presentation to support business justification and determine the approach with the sponsor.
- Initiating conversations with key stakeholders to gain understanding of the current opportunities and possible models for the final structure.
- Using feedback from stakeholders to adapt approaches and documentation to support Harrods' business requirements.
- Creating customer journey flows to highlight current obstacles and opportunities to develop proposals of new customer journeys.
- Collaborating with other Project Managers and key project stakeholders
Project Management, Project Manager, Retail, Research, Training, Strategic Planning, Stakeholder Management, Management, Finance, Business Case, Workshops, Support, Planning, Manager
My education
?
-
2019
The Knowledge Academy
N/a, Project Management
N/a, Project Management
?
-
2015
The Red Maids School
Secondary, Psychology, French and German Higher Level
Secondary, Psychology, French and German Higher Level
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