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Retail Team Leader
Wiktor Cyboroń
,
Leicester, United Kingdom
Student
Experience
Other titles
Skills
I'm offering
I have worked in the Retail and Hospitality industry in many different places for more than three years. I am talented, enthusiastic, and diligent, team leader and a good timekeeper. Now, I am seeking for flexible or part-time job to fit around my study course. I am young people with friendly, helpful, and polite, have a good sense of humour. I can work independently in busy environments but also within as a big team.
Markets
United Kingdom
Industries
Language
English
Good
Polish
Fluently
Ready for
Ongoing relation / part-time
Available
My experience
2019 - ?
job
Retail Team Leader
Compass Group UK & Ireland.
Casual Hours
• Maintained excellent brand image through monitoring team behaviours and ensuring exceptional uniform standards.
• Maintained impeccable visual merchandising standards, ensuring effective use of space and stock availability.
• Offered help with tough, emotional situations in a professional manner, role modelling correct behaviours to team members and customers during the service.
• Resolved customer disputes in a timely manner, ensuring positive outcomes for maximum satisfaction.
• Worked closely with the Hospitality manager on health and safety standards, maintaining a safe environment for customers and staff.
• Carry out routine Quality Control Audits and measure customer satisfaction levels of each aspect of the Retail Services.
• Maintained excellent brand image through monitoring team behaviours and ensuring exceptional uniform standards.
• Maintained impeccable visual merchandising standards, ensuring effective use of space and stock availability.
• Offered help with tough, emotional situations in a professional manner, role modelling correct behaviours to team members and customers during the service.
• Resolved customer disputes in a timely manner, ensuring positive outcomes for maximum satisfaction.
• Worked closely with the Hospitality manager on health and safety standards, maintaining a safe environment for customers and staff.
• Carry out routine Quality Control Audits and measure customer satisfaction levels of each aspect of the Retail Services.
Retail, Visual Merchandising, Service, Safe, Safety, Monitoring, Health, Manager
2019 - 2019
job
Supervisor
Banger Bros.
• Provided leadership in the absence of Store Manager or General Manager.
• Guided personnel in reviewing and reconciling daily transactions.
• Coordinated day-to-day and long-term strategic activities within dynamic business platforms.
• Assured till count and bank deposits had the proper amount of money at openings and closings.
• Developed and implemented standards and procedures which ensured the safety of food quality.
• Developed and maintained effective relations with all company employees in various roles.
• Guided personnel in reviewing and reconciling daily transactions.
• Coordinated day-to-day and long-term strategic activities within dynamic business platforms.
• Assured till count and bank deposits had the proper amount of money at openings and closings.
• Developed and implemented standards and procedures which ensured the safety of food quality.
• Developed and maintained effective relations with all company employees in various roles.
Leadership, Safety, Manager
2017 - 2019
job
staff availability
Centerplate Venue Catering.
08/2017 to 05/2019
• Assisting with the preparation and serving of all meals and beverages to customers
• Ensuring that the kitchen and service areas are clean and tidy
• Ensuring health and safety regulations are followed
• Unpack stock as deliveries arrive in store
• Maintained smooth day-to-day operations of the area through diligent staff supervision, ensuring that all staff followed standards and procedures.
• Experience in providing excellent customer service
• Recorded orders and partnered with team members to serve food and beverages.
• Managed staff availability, skilfully coordinating shifts to utilise team member strengths and create cohesive service.
• Assisting with the preparation and serving of all meals and beverages to customers
• Ensuring that the kitchen and service areas are clean and tidy
• Ensuring health and safety regulations are followed
• Unpack stock as deliveries arrive in store
• Maintained smooth day-to-day operations of the area through diligent staff supervision, ensuring that all staff followed standards and procedures.
• Experience in providing excellent customer service
• Recorded orders and partnered with team members to serve food and beverages.
• Managed staff availability, skilfully coordinating shifts to utilise team member strengths and create cohesive service.
Operations, Customer service, Service, Safety, Supervision, Health
My education
Leicester College
Unspecified, Childcare and Education
Unspecified, Childcare and Education
?
-
2016
Babington Academy
Secondary, English
Secondary, English
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