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Senior
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0
jobs
Sophie Loftus
,
Loftus, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
My experience
2019 - ?
job
Sky Customer Service Advisor
Sky.
Customer service Advisor: Providing technical support with Sky TV and Broadband, providing support for
billing including taking payments. Dealing with customer enquiries and complaints.
billing including taking payments. Dealing with customer enquiries and complaints.
Customer service, Service, TV, Support
2015 - 2019
job
Primark Stock Assistant
Primark.
2014 - 2014
job
Customer Service Advisor
Vitality Health.
Responsibilities
The role of this particular job was to answer the phone for customers and help them with getting onto and navigating the website that we managed. We would advise them on what Vitality was all about, we
would transfer them to the right departments if they wanted to make a claim or discuss their renewal, and we would chase things up such as system errors for a particular member, or finding out why they
didn't receive a certain benefit that is included in their plan.
The role of this particular job was to answer the phone for customers and help them with getting onto and navigating the website that we managed. We would advise them on what Vitality was all about, we
would transfer them to the right departments if they wanted to make a claim or discuss their renewal, and we would chase things up such as system errors for a particular member, or finding out why they
didn't receive a certain benefit that is included in their plan.
Customer service, Service, Website, UP
My education
Stockport College
Unspecified, TV and Film
Unspecified, TV and Film
n/a
Secondary, Media Studies (Minor in Psychology)
Secondary, Media Studies (Minor in Psychology)
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