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Technical Analyst
keith martin
,
St Helens, United Kingdom
Experience
Other titles
Skills
I'm offering
Support analyst windows migration
Markets
United Kingdom
Language
English
Fluently
Ready for
Available
My experience
2016 - 2019
job
Taxi driver operating in Liverpool and surrounding areas
unknown.
Job taken due to a lack of opportunities in IT.
It
2015 - 2015
job
Technical and Business Analyst
JJE Capital.
• Business Discovery Analyst in a financial environment
• Migration of servers from Windows 2003 to Windows 2008/12
• Analysis of applications running on 2003, and their suitability to run on 2008/12
• Auditing of infrastructure.
• Technical and Business Analyst Windows 7 64 bit migration
• SCCM 2012
• Use of Hyper - V
• Stakeholder management.
• Technical Discovery of Applications.
• Remediation of technical and licensing issues.
• Analysis of business processes
• Preparation of documentation for packaging
• Communication and liaison with internal and external stake holders.
Employment break taken due to family illness and subsequent issues.
• Migration of servers from Windows 2003 to Windows 2008/12
• Analysis of applications running on 2003, and their suitability to run on 2008/12
• Auditing of infrastructure.
• Technical and Business Analyst Windows 7 64 bit migration
• SCCM 2012
• Use of Hyper - V
• Stakeholder management.
• Technical Discovery of Applications.
• Remediation of technical and licensing issues.
• Analysis of business processes
• Preparation of documentation for packaging
• Communication and liaison with internal and external stake holders.
Employment break taken due to family illness and subsequent issues.
Packaging, Stakeholder Management, Management, Windows, Infrastructure, Analyst, Processes
2014 - 2014
job
Technical and Business Analyst
HP.
• Technical Discovery Analyst Windows 7 64 bit migration
• SCCM 2012 Software Inventory
• Use of Hyper - V
• Stakeholder management.
• Remediation of technical and licensing issues.
• Analysis of business processes
• Preparation of documentation for packaging
• HP Software Kiosk
• UDT
• SCCM 2012 Software Inventory
• Use of Hyper - V
• Stakeholder management.
• Remediation of technical and licensing issues.
• Analysis of business processes
• Preparation of documentation for packaging
• HP Software Kiosk
• UDT
Packaging, Stakeholder Management, Management, Windows, Analyst, Software, Processes
2013 - 2014
job
Technical Discovery Analyst
Glasgow City Council.
• Business and Discovery Analyst Windows 7 64 bit migration
• Altaris Software Inventory
• Stakeholder management.
• Remediation of technical and licensing issues.
• Engagement with software vendors.
• Analysis of business processes
• UDT
• Preparation of documentation for packaging
• Communication and liaison with internal and external stake holders.
• Altaris Software Inventory
• Stakeholder management.
• Remediation of technical and licensing issues.
• Engagement with software vendors.
• Analysis of business processes
• UDT
• Preparation of documentation for packaging
• Communication and liaison with internal and external stake holders.
Packaging, Stakeholder Management, Management, Windows, Analyst, Software, Processes
2010 - 2011
freelance
Volunteer Centre
unknown.
(Part -time voluntary work)
• Volunteer.
• Use of v Base database for updating entries and data
• Auditing and documenting filing system creation of spreadsheets and databases for office use
• IMAC of pcs using XP Windows 2003 Office 2010
• Volunteer.
• Use of v Base database for updating entries and data
• Auditing and documenting filing system creation of spreadsheets and databases for office use
• IMAC of pcs using XP Windows 2003 Office 2010
Database, Windows, Office, XP
2008 - 2009
job
Project Analyst
GE (GE Money/Santander).
Hemmersbach have taken over GE account but are still under HP-CDS
• Discovery Analyst. Documentation prior to HP taking over support duties at GE sites.
• Analysis and testing of documentation
• Migration of XP to Windows 7
• Data Migration for XP to Windows 7
• Discovery Analyst. Documentation prior to HP taking over support duties at GE sites.
• Analysis and testing of documentation
• Migration of XP to Windows 7
• Data Migration for XP to Windows 7
Windows, Support, Analyst, Testing, XP
2006 - 2007
job
Desktop Support Analyst
Barclays Bank.
• Desktop Analyst.
• Fault resolution and IMAC for MS Windows 2000, MS Exchange 2003 and XP. Server 2003
• Support and fault diagnosis of Dell hardware, and bespoke financial software
• Sophos / Symantec Veritas backup
• PC and laptop rollout using Ghost 9, Safeboot Encryption Software Sharepoint
• Fault diagnosis, resolution and IMAC for Support for MS Windows NT4 XP MS Exchange.
• Fault resolution and IMAC for MS Windows 2000, MS Exchange 2003 and XP. Server 2003
• Support and fault diagnosis of Dell hardware, and bespoke financial software
• Sophos / Symantec Veritas backup
• PC and laptop rollout using Ghost 9, Safeboot Encryption Software Sharepoint
• Fault diagnosis, resolution and IMAC for Support for MS Windows NT4 XP MS Exchange.
Exchange, SharePoint, Windows, Support, Hardware, Analyst, Backup, Software, Server, PC, XP
2006 - 2006
job
Desktop Support Analyst
MWH Ltd.
• Support for users across a number of sites.
• Fault resolution and IMAC for XP, Office 2003 and Lotus Notes 6, Windows 2000 and 2003.
• Imaging of laptops and desktops using Ghost 9
• Bespoke and specialist software for the engineering and construction industries.
• Liaison with external third party companies, as well as other internal resolver groups.
• Proxy remote access software, VPN, Citrix, Projectwise, Autocad, Bentley Redline and Documentum.
• Dell and HP hardware. Veritas backup.
• Use of Remedy call logging system.
• Working within an EMEAI environment.
Personal Profile. I have been in IT since 1994. In addition to the most recent employers listed above, I have also had several contracts with Computer Sciences Corporation for both internal users and external customers, such as Du Pont, British Aerospace and Diageo. The work varied from Domino administration and Lotus Notes support in an EMEA environment, to desktop support and problem resolution for Windows NT4, Novell administration, Microsoft Office, and other bespoke applications.
I have had several contracts with Computacenter, at their clients Mecca Bingo, HBoS, Standard Life and Littlewoods. The roles here varied from Windows 2003 server builds to desktop support for Windows 2000 and XP, as well as bespoke applications and general desktop support issues.
Further experience of working for outsourcing companies was gained at SCC, at their client Norwich Union, where I provided second line Lotus Notes 5 and Domino 5 administration for 16000 users in the UK. Additional Lotus Notes experience was gained at Merseyside Police, where I took part in a rollout of Lotus Notes 4.6 to 6000 users. This role included creation of user ids and instruction in the use of Notes
• Fault resolution and IMAC for XP, Office 2003 and Lotus Notes 6, Windows 2000 and 2003.
• Imaging of laptops and desktops using Ghost 9
• Bespoke and specialist software for the engineering and construction industries.
• Liaison with external third party companies, as well as other internal resolver groups.
• Proxy remote access software, VPN, Citrix, Projectwise, Autocad, Bentley Redline and Documentum.
• Dell and HP hardware. Veritas backup.
• Use of Remedy call logging system.
• Working within an EMEAI environment.
Personal Profile. I have been in IT since 1994. In addition to the most recent employers listed above, I have also had several contracts with Computer Sciences Corporation for both internal users and external customers, such as Du Pont, British Aerospace and Diageo. The work varied from Domino administration and Lotus Notes support in an EMEA environment, to desktop support and problem resolution for Windows NT4, Novell administration, Microsoft Office, and other bespoke applications.
I have had several contracts with Computacenter, at their clients Mecca Bingo, HBoS, Standard Life and Littlewoods. The roles here varied from Windows 2003 server builds to desktop support for Windows 2000 and XP, as well as bespoke applications and general desktop support issues.
Further experience of working for outsourcing companies was gained at SCC, at their client Norwich Union, where I provided second line Lotus Notes 5 and Domino 5 administration for 16000 users in the UK. Additional Lotus Notes experience was gained at Merseyside Police, where I took part in a rollout of Lotus Notes 4.6 to 6000 users. This role included creation of user ids and instruction in the use of Notes
Hardware, Autocad, XP, Contracts, Documentum, Server, Software, Office, Backup, Analyst, Administration, Support, Outsourcing, Remedy, It, Engineering, Windows, Citrix, Contracts, Autocad
My education
Wirral Metropolitan College
Hndhncorequivalent, Computer Studies
Hndhncorequivalent, Computer Studies
Kirkby College of FE OND Finance and Business
BSc, Computer Studies
BSc, Computer Studies
Knowsley Central Tertiary College
HighSchoolOrEquivalent, N/a
HighSchoolOrEquivalent, N/a
St Kevins School
HighSchoolOrEquivalent, N/a
HighSchoolOrEquivalent, N/a
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