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Vast customer service experience
Robbie Dakin Abraham
,
Cambridge, United Kingdom
Experience
Other titles
Skills
I'm offering
Looking to provide an excellent experience for your customers, via online live chat support.
A welcoming individual, friendly and approachable. I have a vast range of experience in Customer Service roles. My experience includes: Running my own online webstore, which involves managing daily customer and supplier queries; working for Sainsbury's where I would help resolve customer queries; being a Royal Mail Postman for over a year which reinforced my confidence in communicating directly with customers and empathising with their needs and how to satisfy them.
Eager to learn and acquire new skills. Self-taught in E-commerce, successfully run my own online webstore/s through the use of Social Media Marketing. Broad experience in digital marketing focused on the Facebook platform.
A welcoming individual, friendly and approachable. I have a vast range of experience in Customer Service roles. My experience includes: Running my own online webstore, which involves managing daily customer and supplier queries; working for Sainsbury's where I would help resolve customer queries; being a Royal Mail Postman for over a year which reinforced my confidence in communicating directly with customers and empathising with their needs and how to satisfy them.
Eager to learn and acquire new skills. Self-taught in E-commerce, successfully run my own online webstore/s through the use of Social Media Marketing. Broad experience in digital marketing focused on the Facebook platform.
Markets
United Kingdom
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2020 - ?
job
Online Store Owner & Digital Marketing
Self Employed.
Provide excellent customer service to my customers.
Create and manage online webstores.
Generate sales via social media marketing.
Specialising in Facebook/Instagram advertising.
Create and manage online webstores.
Generate sales via social media marketing.
Specialising in Facebook/Instagram advertising.
Digital Marketing, Social media ads, Shopify
2019 - 2020
job
Postman
Royal Mail.
Responsibilities:
• Deliver mail and parcels.
• Provide a great customer experience.
• Time management.
• Sorting and preparing mail for delivery.
Self employed - Working from home
Online advertising / managing webstores - Present
Responsibilities:
• Maintain relationships with suppliers.
• Produce and manage Facebook advertisements.
• Manage Facebook pages
• Provide excellent customer service.
• Product procurement.
• Market & competitor research.
• Deliver mail and parcels.
• Provide a great customer experience.
• Time management.
• Sorting and preparing mail for delivery.
Self employed - Working from home
Online advertising / managing webstores - Present
Responsibilities:
• Maintain relationships with suppliers.
• Produce and manage Facebook advertisements.
• Manage Facebook pages
• Provide excellent customer service.
• Product procurement.
• Market & competitor research.
Advertising, Research, Customer experience, Procurement, Facebook, Management, Customer service, Service, Online
2017 - 2018
job
Counter Assistant
Sainsbury's.
Responsibilities:
• Stock taking.
• Provide great customer service.
• Maintain a clean working environment on the fresh food counters.
• Time management.
• Prioritising daily tasks.
• Stock taking.
• Provide great customer service.
• Maintain a clean working environment on the fresh food counters.
• Time management.
• Prioritising daily tasks.
Management, Customer service, Service
2016 - 2017
job
Cleaner
Cambridge Motorcycles.
Responsibilities:
• Ensure the Motorcycle showroom, clothing, accessories and workshop are clean and tidy.
• Assist with any queries customers may have.
• Ensure the Motorcycle showroom, clothing, accessories and workshop are clean and tidy.
• Assist with any queries customers may have.
Accessories, Workshop
My education
Long Road 6th Form College
BTEC Level 2, Media Studies
BTEC Level 2, Media Studies
Cottenham Village College
Secondary, Physics
Secondary, Physics
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