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Senior
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jobs
Strong telemarketing and communication skills, loads of experience in sales, telemarketing, business intelligence and management.
Khizer Islam
,
Wickford, United Kingdom
Experience
Other titles
Skills
I'm offering
Experienced Customer Support analyst with a solid background developing key
relationships across a wide variety of customers and businesses. Proven expertise in
effective management, communication and staff training and development
methodologies. Effective team player equipped with exemplary communication and
multi-tasking skills, recognised for remarkable results in extracting, scrutinising and
standardizing essential financial content data. Achieve objectives by focusing on
results at the intersection with business strategy, budget management and potential
developments.
relationships across a wide variety of customers and businesses. Proven expertise in
effective management, communication and staff training and development
methodologies. Effective team player equipped with exemplary communication and
multi-tasking skills, recognised for remarkable results in extracting, scrutinising and
standardizing essential financial content data. Achieve objectives by focusing on
results at the intersection with business strategy, budget management and potential
developments.
Markets
United Kingdom
Industries
Language
English
Fluently
Ready for
Larger project
Available
My experience
2020 - ?
job
Customer Experience Specialist
Percepta-Ford.
Working with customers as well as prospective buyers to earn and retain their loyalty with our customers, creating relationships based on understanding the customer
needs, concerns, lifestyle and preferences by carefully listening to the customer,
providing knowledge and resources and resolving issues in a timely manner.
needs, concerns, lifestyle and preferences by carefully listening to the customer,
providing knowledge and resources and resolving issues in a timely manner.
Customer experience
2020 - 2020
job
Floor Manager Customer Support
Moving Up Care.
Outreach Youth Support
March 2020 - June 2020
Work closely with the case and regional manager to develop and implement the Young
Person's "Individual Support Plan" goals, contribute in CAHMS and LAC meetings and train and support new members of staff.
MaxFort Solutions - Floor Manager Customer Support
March 2020 - June 2020
Work closely with the case and regional manager to develop and implement the Young
Person's "Individual Support Plan" goals, contribute in CAHMS and LAC meetings and train and support new members of staff.
MaxFort Solutions - Floor Manager Customer Support
Support, Manager
2019 - 2020
job
Customer Support Representatives
unknown.
April 2019 - January 2020
Establish innovative strategies for a superior customer service experience.
Administered a team of on-site Customer Support Representatives in addition to leading training initiatives and CPD.
Establish innovative strategies for a superior customer service experience.
Administered a team of on-site Customer Support Representatives in addition to leading training initiatives and CPD.
Training, Customer service, Service, Support
2016 - 2017
job
Content Analyst
S&P Global Market Intelligence.
Effectively extract, scrutinize and standardize the essential financial content data,
relevant to the industry of Real Estate which is further presented to the firm's clients as a formulated end product as requisites of a business intelligence firm.
relevant to the industry of Real Estate which is further presented to the firm's clients as a formulated end product as requisites of a business intelligence firm.
Business Intelligence, Content, Analyst
2008 - 2009
job
Claim Investigator
Telebridge Communications.
Confidently handling injury claims of the UK residents over the phone and being the point of contact between the costumers and the solicitors.
2008 - 2008
job
Customer Sales Representative
Touchstone Communications.
Telemarketing Agent proficient in meeting sales goals and customer retention by
addressing consumer's needs and desires. Expert in selling TV services to the costumers in the USA.
addressing consumer's needs and desires. Expert in selling TV services to the costumers in the USA.
Telemarketing, Sales, TV, Retention, USA, Agent
My education
2017
-
2018
University of Bedfordshire
MSc, Management
MSc, Management
?
-
2016
National University of Computer and Emerging Sciences
BSc, Accounting & Finance
BSc, Accounting & Finance
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