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Pega Developer
Sripathi Gayatri
,
TELFORD, United Kingdom
Experience
Other titles
Skills
I'm offering
Gayatri Sripathi is a dynamic professional with 5.5 years of experience in PEGA BPM design, development & implementation. Having very good onsite experience and successful delivery of projects. Highly motivated and dedicated with strong analytical, problem solving and communication skills. Proficient in PRPC Application development, trouble shooting, bug fixing and deployments. Quick learner with the potential to catch up with challenging requirements, evolving business processes and new technologies. Good Knowledge on Pega upgrade. Experienced in configuring agents, listeners, data model, case stages, process flows, business logic definition and user interfaceHands on experience in areas of PRPC which includes Flows, Flow Actions, Harness rules, Section rules, HTML, Correspondence rules, Activities, Data Transforms, Agents and Reporting
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2020 - ?
job
Pega Developer
British Telecom-BT.
Project Type Development Technology Pega V7.4
Solution
Overview
British Telecommunications (BT) plc is a multinational British telecommunications company. As one of the world's leading communications service providers, BT caters to customers in 180 countries. BT is also the United Kingdom's biggest fixed-voice and broadband provider, and offers TV and mobile services. BT are migrating away from Oracle RTD and implementing Pega as primary decision engine.
As part of this project we have migrated many services that were already existing on RTD system to Pega and built the entire decision logic with in pega to give the personalised recommendations for Tv, broadband packages
My Responsibilities
• Successfully migrated all the RTD API's into Pega
• Worked on the getHdoptions and getInstallation option API in Pega
• Implemented the efficient decision strategies to achieve the SLA of 2 seconds API response
• Created Data-flows, Strategies ,sub strategies, Data import ,Decision Data, Proposition filter ,switch and all the decision components
• Good hands on experience on implementing complex strategies as per the business requirements
• Created the soap services and errorhandling in Soap service for the API's
• Provide project estimates from development perspective and contribute in sprint planning
• Having very good experience with the clients and business
• Good experience on debugging logs and server restarts and understanding on the thread dumps in the logs
• Have experience in the production support by using tools like Kibana, Splunk etc
Solution
Overview
British Telecommunications (BT) plc is a multinational British telecommunications company. As one of the world's leading communications service providers, BT caters to customers in 180 countries. BT is also the United Kingdom's biggest fixed-voice and broadband provider, and offers TV and mobile services. BT are migrating away from Oracle RTD and implementing Pega as primary decision engine.
As part of this project we have migrated many services that were already existing on RTD system to Pega and built the entire decision logic with in pega to give the personalised recommendations for Tv, broadband packages
My Responsibilities
• Successfully migrated all the RTD API's into Pega
• Worked on the getHdoptions and getInstallation option API in Pega
• Implemented the efficient decision strategies to achieve the SLA of 2 seconds API response
• Created Data-flows, Strategies ,sub strategies, Data import ,Decision Data, Proposition filter ,switch and all the decision components
• Good hands on experience on implementing complex strategies as per the business requirements
• Created the soap services and errorhandling in Soap service for the API's
• Provide project estimates from development perspective and contribute in sprint planning
• Having very good experience with the clients and business
• Good experience on debugging logs and server restarts and understanding on the thread dumps in the logs
• Have experience in the production support by using tools like Kibana, Splunk etc
API, Oracle, SOAP, Service, Technology, PLC, TV, Developer, Support, Development, Kibana, Server, Logic, Production
2018 - 2020
job
Pega Developer
HMRC.
Project Type Development- Onsite Technology Pega V7.2
Solution
Overview
Human Revenue and Customs (HMRC), are the UK's tax, payments and customs authority, and its vital purpose is to collect the money that pays for the UK's public services and help families and individuals with targeted financial support. NPPS (National Penalty Processing System) is one module of HMRC Project, which is related to charge Penalty for the period of time to every taxpayer. In NPPS project we have replaced the HMRC Legacy system PDAC for calculation of penalties and implemented the process in Pega and have implemented letter generation to send notification to the taxpayer. We have worked on multiple CR's and introduces several new penalties into the system
My Responsibilities
• Provide project estimates from development perspective and contribute in sprint planning
• Having very good onsite experience with the clients and business
• Good interaction with the Product owners and the business users.
• Took ownership of End to End Implementation of new penalty types in the system
• Good interaction with other Delivery Groups involved in the Application Delivery
• Review code of my colleagues and provide implementation feedback to the developers.
• Schedule regular 'Show & Tell' meets to present the progress & capture feedback.
• Good hands on Selenium Automation
• Have very good understanding on the end to end process of the application and given KT to the new joiners into the team
• Worked on Multiple CR's and application simultaneously
• Intensively worked on Pega Upgraded POC from Pega V6.3 to V8.2
Solution
Overview
Human Revenue and Customs (HMRC), are the UK's tax, payments and customs authority, and its vital purpose is to collect the money that pays for the UK's public services and help families and individuals with targeted financial support. NPPS (National Penalty Processing System) is one module of HMRC Project, which is related to charge Penalty for the period of time to every taxpayer. In NPPS project we have replaced the HMRC Legacy system PDAC for calculation of penalties and implemented the process in Pega and have implemented letter generation to send notification to the taxpayer. We have worked on multiple CR's and introduces several new penalties into the system
My Responsibilities
• Provide project estimates from development perspective and contribute in sprint planning
• Having very good onsite experience with the clients and business
• Good interaction with the Product owners and the business users.
• Took ownership of End to End Implementation of new penalty types in the system
• Good interaction with other Delivery Groups involved in the Application Delivery
• Review code of my colleagues and provide implementation feedback to the developers.
• Schedule regular 'Show & Tell' meets to present the progress & capture feedback.
• Good hands on Selenium Automation
• Have very good understanding on the end to end process of the application and given KT to the new joiners into the team
• Worked on Multiple CR's and application simultaneously
• Intensively worked on Pega Upgraded POC from Pega V6.3 to V8.2
Automation, Selenium, Technology, Implementation, Developer, Support, Development, Processing
2018 - 2018
job
Pega Developer
American Institute of Certified Public Accountants.
Duration APRIL.2018 - SEP.2018 Role Pega Developer
Project Type Development Technology Pega V7.2
Solution
Overview
AICPA launched the PRISM application utilized by AICPA members, state CPA (Certified Public Accounting) societies (administering entities - AEs) And staff as a home-grown solution to electronically administer its Peer Review Program. To improve current functionality and further automate process, expedite delivery of enhancements and fixes, control costs, fortify stability, include the peer reviewer process (60+ checklists) and deliver upon requirements as planned to include member self-service scheduling, a replacement of PRISM's Apex development platform is desired.
Responsibilities
My Responsibilities
• Agents and background case processing
• Worked on File Listeners and Implemented Agents processing concept.
• Worked on export to excel functionality
• Dynamic Routing, SLA & correspondence template configuration
• Involved in requirement gathering with Product Owner along with BA
• Active participation in daily requirement clarification call with the client.
• Designed flows, flow actions, html rules.
• Worked high level process flows configuration and closely working with development team to make sure business requirements are met.
• Interacted with Business Analyst's, Team Lead to understand business process and to implement Business Requirements.
• Raised SR's and closed them by having calls with Pega Team on daily basis.
• Followed Pega Best Practices for development
• Complete ownership on case types worked from development to application went live
• Involved in Deployments
Name of the Project: ICARE Carnival Cruise Lines
Project Type Development Technology Pega V7.2
Solution
Overview
AICPA launched the PRISM application utilized by AICPA members, state CPA (Certified Public Accounting) societies (administering entities - AEs) And staff as a home-grown solution to electronically administer its Peer Review Program. To improve current functionality and further automate process, expedite delivery of enhancements and fixes, control costs, fortify stability, include the peer reviewer process (60+ checklists) and deliver upon requirements as planned to include member self-service scheduling, a replacement of PRISM's Apex development platform is desired.
Responsibilities
My Responsibilities
• Agents and background case processing
• Worked on File Listeners and Implemented Agents processing concept.
• Worked on export to excel functionality
• Dynamic Routing, SLA & correspondence template configuration
• Involved in requirement gathering with Product Owner along with BA
• Active participation in daily requirement clarification call with the client.
• Designed flows, flow actions, html rules.
• Worked high level process flows configuration and closely working with development team to make sure business requirements are met.
• Interacted with Business Analyst's, Team Lead to understand business process and to implement Business Requirements.
• Raised SR's and closed them by having calls with Pega Team on daily basis.
• Followed Pega Best Practices for development
• Complete ownership on case types worked from development to application went live
• Involved in Deployments
Name of the Project: ICARE Carnival Cruise Lines
Html, Excel, HTML/CSS/Javascript, Product owner, Service, Technology, Developer, Analyst, Development, Processing
2017 - 2018
job
Pega Developer
unknown.
Project Type Development-Pega Upgrade Technology Pega V7.3
Solution
Overview
Carnival Cruise lines is one of ten cruise line brands owned by the world's largest cruise ship operator the American-British Carnival Corporation & plc.
Carnival Cruise lines is an application that runs on Pega platform with CRM tool. The application is used to facilitate their customers with benefits and to resolve issues if they face any during the travel. It consisted two application. Shoreside: When the ship is at shore. Shipboard: When the ship is on travel. Application is active running on PRPC 6.1 with CPM 6.2 which has to be upgraded to PEGA 7.3 with CRM 7.22 which is a compliance level-1 upgrade. We performed Out of Place Double Migration
My Responsibilities
• Actively involved in the Pre-Upgrade Tasks and in the meetings to derive the Upgrade methodology
• Good understanding on the compatible versions between Pega Application, Java, Database Server and Application Server
• Involved in documenting the process and provided to the client
• Involved in executing the Migrate and Upgrade scripts.
• Involved in Post Upgrade Tasks like Executing the recommended Hot fixes, Running the Upgrade wizard
• Involved in upgrading Pega 7 non-compliant rules like controls, sections, list views etc.,
• Took ownership in improving compliance score to the best.
• Worked on the login screen changes
• Worked intensively on complex functionality changes
• Retrofitted Portals, harness, sections and converted complete intents to support Pega responsiveness
• Raised SR's and closed them by having calls with Pega Team on daily basis.
• Tested and debugged using Tracer
• Defect Fixing and Testing
Solution
Overview
Carnival Cruise lines is one of ten cruise line brands owned by the world's largest cruise ship operator the American-British Carnival Corporation & plc.
Carnival Cruise lines is an application that runs on Pega platform with CRM tool. The application is used to facilitate their customers with benefits and to resolve issues if they face any during the travel. It consisted two application. Shoreside: When the ship is at shore. Shipboard: When the ship is on travel. Application is active running on PRPC 6.1 with CPM 6.2 which has to be upgraded to PEGA 7.3 with CRM 7.22 which is a compliance level-1 upgrade. We performed Out of Place Double Migration
My Responsibilities
• Actively involved in the Pre-Upgrade Tasks and in the meetings to derive the Upgrade methodology
• Good understanding on the compatible versions between Pega Application, Java, Database Server and Application Server
• Involved in documenting the process and provided to the client
• Involved in executing the Migrate and Upgrade scripts.
• Involved in Post Upgrade Tasks like Executing the recommended Hot fixes, Running the Upgrade wizard
• Involved in upgrading Pega 7 non-compliant rules like controls, sections, list views etc.,
• Took ownership in improving compliance score to the best.
• Worked on the login screen changes
• Worked intensively on complex functionality changes
• Retrofitted Portals, harness, sections and converted complete intents to support Pega responsiveness
• Raised SR's and closed them by having calls with Pega Team on daily basis.
• Tested and debugged using Tracer
• Defect Fixing and Testing
Java, CRM, Database, Compliance, Technology, PLC, It, Developer, Support, Testing, Development, Server, Database server
My education
JNTU
Bachelors, E.C
Bachelors, E.C
n/a
Secondary, N/a
Secondary, N/a
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