$$$$
{{ $t($store.state.user.experience_value_in_dollars) }}
Expert
{{ $t($store.state.user.experience_search_name) }}
0
jobs
Virtual Assistant & Social Media Manager
Emma Skirrow-Gurney
,
Hertfordshire, United Kingdom
Experience
Other titles
Skills
I'm offering
I'm an organised, results-oriented Virtual Assistant with an excellent track record of relationship-building, outstanding communication and influencing skills; competent in building customer relationships which inspire confidence and loyalty.
I'm a highly efficient individual, able to adapt well to new environments and learn new processes quickly to achieve outstanding results. I have a strong ability to multi-task and prioritise, and am a true expert in service, passionate about providing the highest standard of customer care at all levels and leading by example through the quality of work to build credibility.
I also have degrees & diplomas in Print Based Media (Journalism), English Language & Linguistics as well as currently studying a second degree in Business Management.
I have over 15 years worth of professional experience in varying roles such as customer service, administration, leadership and I currently run an e-commerce vintage clothing shop - @vintagebyemma
I'm a highly efficient individual, able to adapt well to new environments and learn new processes quickly to achieve outstanding results. I have a strong ability to multi-task and prioritise, and am a true expert in service, passionate about providing the highest standard of customer care at all levels and leading by example through the quality of work to build credibility.
I also have degrees & diplomas in Print Based Media (Journalism), English Language & Linguistics as well as currently studying a second degree in Business Management.
I have over 15 years worth of professional experience in varying roles such as customer service, administration, leadership and I currently run an e-commerce vintage clothing shop - @vintagebyemma
Markets
United States
(Remote
only)
United Kingdom
(Remote
only)
Links for more
Once you have created a company account and a job, you can access the profiles links.
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2020 - ?
freelance
Virtual Assistant & Social Media Management
Work with Emma.
I created my own website and launched my own freelance business - www.workwithemma.co.uk
Social Media Marketing, Social media management, Virtual assistant, Personal assistant, Administrative assistant
2020 - ?
job
Small Business Owner
Vintage by Emma.
I launched my very own vintage clothing store using the platform Depop and have worked hard to become part of their Top Seller program - depop.com/emmaskirrowgurney
I have also recently been approved to start selling on ASOS Marketplace as well.
Alongside the shop, I run the admin side of things and launched on all social media platforms as well.
I have also recently been approved to start selling on ASOS Marketplace as well.
Alongside the shop, I run the admin side of things and launched on all social media platforms as well.
Business development, Website design, Communication, Logo Design, Marketing, Project Management, Project coordination
2018 - 2020
job
Team Manager & Coach
ASOS.com.
Managing a team of 10 advisors and working alongside the customer care senior leadership team to create a supportive environment that is focused on driving a ‘customer first’ ethos within a large customer care environment to deliver outstanding experience through email, social and live chat. Providing effective coaching, mentoring and feedback to develop the front line, so that they achieve and maintain high levels of first contact resolution and high-quality responses to customers.
Team Leadership, Management, Data Analysis, Microsoft Office 365 Azure, Power BI, Online customer service, Coaching
2014 - 2018
job
Social Media Executive
ASOS.com.
Working in a buzzing customer care centre, providing tailor made responses for customers by putting myself in their shoes. Following company processes and policies whilst multitasking and working on a variety of different channels. Using expert knowledge to help others around me and constantly striving to learn more and provide the best service possible through responses.
Social Media Marketing, Social media management, Online customer service, Customer experience, Social Media, Communication
My education
2020
-
?
Open University
BA, Business Management
BA, Business Management
2010
-
2014
York St John
BA, English Language & Linguistics
BA, English Language & Linguistics
2008
-
2010
West Herts College
BTEC, Print Based Media (Journalism)
BTEC, Print Based Media (Journalism)
Emma's reviews
Emma has not received any reviews on Worksome.
Contact Emma Skirrow-Gurney
Worksome removes the expensive intermediaries and gives you direct contact with relevant talent.
Create a login and get the opportunity to write to Emma directly in Worksome.
38000+ qualified freelancers
are ready to help you
Tell us what you need help with
and get specific bids from skilled talent in Denmark