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Scrum Master & Agile Coach
Nick Fifield
,
Reading, United Kingdom
Experience
Other titles
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I'm offering
A Dynamic, hands-on, Agile Delivery Consultant with advanced technical knowledge and expertise: digital and agile transformation programmes, enterprise agile frameworks, continuous delivery and distributed teams. The host of the Agile Café podcast, a follower of the latest Agile techniques, with a proven ability to deliver high-quality software, on-time and within budget. A certified Scrum Master and SAFe practitioner, who prioritises developing strong relationships that are built on trust and respect, in addition to building effective and capable Delivery Teams. Advanced communication skills allow for effective engagement with 3rd party vendors and stakeholders to ensure needs are identified and fully addressed. With an eye for simplicity and usability; striving to provide solutions with both the end user and business goals in mind:
KEY SKILLS AND EXPERTISE
● Agile estimating, planning and forecasting
● Agile pilots and transformation programmes
● Communication, Metrics & Reporting
● Software testing practises and automation
● Facilitating meetings and Scrum Events
● Strong broad background in software development
● Delivering Digital Strategy and Solutions
● Forming effective distributed teams
● Senior/ Certified Scrum Master
● Continuous Integration & Delivery, DevOps
● Kanban Lean, Scrum, SAFe & Coaching certification
● Team building, Coaching and Training
● Agile Methodologies, Tools & Disciplines
● Multi-sector Experience
● Stakeholder and Third-Party Vendor Management
● Conflict Resolution & Removing Impediments
● The ability to effectively build and manage key relationships
KEY SKILLS AND EXPERTISE
● Agile estimating, planning and forecasting
● Agile pilots and transformation programmes
● Communication, Metrics & Reporting
● Software testing practises and automation
● Facilitating meetings and Scrum Events
● Strong broad background in software development
● Delivering Digital Strategy and Solutions
● Forming effective distributed teams
● Senior/ Certified Scrum Master
● Continuous Integration & Delivery, DevOps
● Kanban Lean, Scrum, SAFe & Coaching certification
● Team building, Coaching and Training
● Agile Methodologies, Tools & Disciplines
● Multi-sector Experience
● Stakeholder and Third-Party Vendor Management
● Conflict Resolution & Removing Impediments
● The ability to effectively build and manage key relationships
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - ?
job
Senior SAFe Scrum Master
Discover Financial Services.
Key Achievements:
• Scrum Master for 2 happy SAFe scrum teams, supporting the delivery of business initiatives whilst applying the SAFe framework.
• Coached a total of 7 teams across 2 release trains. Teams initially co-located and then fully distributed during the Covid pandemic.
• Facilitating team SAFe, Scrum & Kanban ceremonies/events e.g. PI planning, daily scrum, sprint reviews, retrospectives and sprint planning. Also, ran several icebreaker activities to help establish new teams.
• Delivered specific training in Kanban and relative estimating.
• Built strong working relationships with colleagues to help teams operate more effectively and remove impediments.
• Migrated one team from Scrum to Kanban as the nature of their work changed.
• Tools used: Rally, Miro, MS Teams
• Scrum Master for 2 happy SAFe scrum teams, supporting the delivery of business initiatives whilst applying the SAFe framework.
• Coached a total of 7 teams across 2 release trains. Teams initially co-located and then fully distributed during the Covid pandemic.
• Facilitating team SAFe, Scrum & Kanban ceremonies/events e.g. PI planning, daily scrum, sprint reviews, retrospectives and sprint planning. Also, ran several icebreaker activities to help establish new teams.
• Delivered specific training in Kanban and relative estimating.
• Built strong working relationships with colleagues to help teams operate more effectively and remove impediments.
• Migrated one team from Scrum to Kanban as the nature of their work changed.
• Tools used: Rally, Miro, MS Teams
Scrum, Scrum master, Training, Kanban, Safe, Framework
2018 - 2019
job
Senior Scrum Master
Vodafone Digital.
Key Achievements:
• Scrum Master for 2 SAFe scrum teams, supporting the delivery of business epics, whilst applying the SAFe framework.
• Coached 6 teams during my time at Vodafone, 4 co-located, 1 distributed and 1 offshore.
• Delivering talks and training to the Vodafone Agile CoE (centre of excellence).
• Organised the DigitalX programme Hackathon. here: https://medium.com/vodafone-uk-engineering/our-latest-vodafone-hackathon-7ac1886dc009
• Coached teams delivering business front-end and microservices for Vodafone's migration to a new consumer online shop, includes changes to basket, check-out, pre-fulfilment, orders and others.
• Facilitating team ceremonies/events including PI planning; adapt at resolving implements, coaching Product Owners and training new Scrum Masters.
• Guiding and coaching teams to successfully navigate release, reporting and BAU processes.
• Tools used: MS DevOps, Slack
• Scrum Master for 2 SAFe scrum teams, supporting the delivery of business epics, whilst applying the SAFe framework.
• Coached 6 teams during my time at Vodafone, 4 co-located, 1 distributed and 1 offshore.
• Delivering talks and training to the Vodafone Agile CoE (centre of excellence).
• Organised the DigitalX programme Hackathon. here: https://medium.com/vodafone-uk-engineering/our-latest-vodafone-hackathon-7ac1886dc009
• Coached teams delivering business front-end and microservices for Vodafone's migration to a new consumer online shop, includes changes to basket, check-out, pre-fulfilment, orders and others.
• Facilitating team ceremonies/events including PI planning; adapt at resolving implements, coaching Product Owners and training new Scrum Masters.
• Guiding and coaching teams to successfully navigate release, reporting and BAU processes.
• Tools used: MS DevOps, Slack
Coaching, Scrum, Scrum master, DevOps, Training, Agile, Microservices, Engineering, Offshore, Safe, Online, Framework, Processes
2015 - 2018
job
Scrum Master/Kanban Delivery Lead
Prudential Assurance.
Key Achievements:
• Executed a successful 6-month Agile Scrum pilot which lead to multi-team adoption, and company recognition.
• Significantly improved code quality with an escaped defect rate reduction from 6% to just 0.1%.
● Supplied training in Agile techniques, such as Scrum, Kanban and tool support (Jira, Confluence, SonarQube).
● Coached product owner on backlog refinement - to keep product backlog relevant and prioritised, ensuring acceptance criteria are agreed upon and stories are ready for sizing.
● Transitioned a support team to use the lean Kanban method for rapid delivery of BAU & support tasks.
● Built a happy, effective and respected production support team to over 500 financial advisors and 120,000 external customers.
● Delivered successful platform upgrades to RedHat OpenShift, FUSE, AppDynamics and Java production environments.
● Smooth delivery into production of over 400 maintenance changes and fixes to business services.
● Established monthly company Lean-Agile meetup, to share practises, experiences and coach others.
● Tools used: Jira, MS Teams, Confluence
• Executed a successful 6-month Agile Scrum pilot which lead to multi-team adoption, and company recognition.
• Significantly improved code quality with an escaped defect rate reduction from 6% to just 0.1%.
● Supplied training in Agile techniques, such as Scrum, Kanban and tool support (Jira, Confluence, SonarQube).
● Coached product owner on backlog refinement - to keep product backlog relevant and prioritised, ensuring acceptance criteria are agreed upon and stories are ready for sizing.
● Transitioned a support team to use the lean Kanban method for rapid delivery of BAU & support tasks.
● Built a happy, effective and respected production support team to over 500 financial advisors and 120,000 external customers.
● Delivered successful platform upgrades to RedHat OpenShift, FUSE, AppDynamics and Java production environments.
● Smooth delivery into production of over 400 maintenance changes and fixes to business services.
● Established monthly company Lean-Agile meetup, to share practises, experiences and coach others.
● Tools used: Jira, MS Teams, Confluence
Java, Scrum, Jira, Scrum master, Training, Agile, Product owner, Lean, Kanban, Confluence, Support, OpenShift, Coach, Production
2013 - 2015
job
Agile Delivery Manager
ADP Dealer Services International.
Key Achievements:
• Part of a Digital and Agile transformation programme; Lead Scrum Master to others, acting Scrum Master to CRM team and Product Owner to release engineering team.
• Lead a team of Scrum Masters with responsibility for several distributed cross-functional teams. Providing training, coaching and mentoring of junior and new Scrum Masters.
• Formed a Release Engineering (DevOps) team to automate process and promote self-service. As the acting Product Owner, worked closely with all parties to ascertain requirements, writing user stories, acceptance criteria and ensure effective communication - tailoring language etc. to avoid jargon.
• Implemented a Continuous Integration & Delivery solution to release software updates daily.
• Part of a Digital and Agile transformation programme; Lead Scrum Master to others, acting Scrum Master to CRM team and Product Owner to release engineering team.
• Lead a team of Scrum Masters with responsibility for several distributed cross-functional teams. Providing training, coaching and mentoring of junior and new Scrum Masters.
• Formed a Release Engineering (DevOps) team to automate process and promote self-service. As the acting Product Owner, worked closely with all parties to ascertain requirements, writing user stories, acceptance criteria and ensure effective communication - tailoring language etc. to avoid jargon.
• Implemented a Continuous Integration & Delivery solution to release software updates daily.
Product owner, Manager, Software, Transformation, Continuous integration, Engineering, Service, Integration, Agile transformation, User stories, Writing, Mentoring, Agile, Training, DevOps, Scrum master, CRM, Scrum, Coaching
2012 - 2013
job
IT Project Manager/Technical Project Manager
SunGard.
● Managed two major customer-facing software development projects ($2.5M, 1600 days) for financial clients
● Lead a distributed project team of software engineers and offshore QA analysts
● Successfully delivered 3 project stages and multiple infrastructure upgrades
● Ensured weekly and monthly reporting to client project board and senior stakeholders
● Produced project plan documentation including project definition, schedule, resource and cost information
● Lead a distributed project team of software engineers and offshore QA analysts
● Successfully delivered 3 project stages and multiple infrastructure upgrades
● Ensured weekly and monthly reporting to client project board and senior stakeholders
● Produced project plan documentation including project definition, schedule, resource and cost information
Project Manager, Software development, IT Project Manager, QA, Offshore, It, Infrastructure, Development, Software, Manager
2006 - 2012
job
Agile Delivery Manager
Audatex Ltd.
• Lead 3 Scrum teams developing software services for top insurance companies.
• Built a suite of C#/.Net SaaS and Java Android Mobile software services generating an annual revenue exceeding $55M
• Full Project & Process Life Cycle, successful delivery of over 20 products - including 50-100 releases using Scrum.
• Formed happy, productive, multi-skilled teams - 22 developers, architects, testers and BAs; permanent, contract and offshore members.
• Produced and exercised department Business Continuity Plan - contributing to company BS25999 accreditation.
• As a Scrum Master, our team delivered a "Greenfield" home insurance claims product for RBS, with $1.5M budget.
PRIOR CAREER/CONTRACTS
• Built a suite of C#/.Net SaaS and Java Android Mobile software services generating an annual revenue exceeding $55M
• Full Project & Process Life Cycle, successful delivery of over 20 products - including 50-100 releases using Scrum.
• Formed happy, productive, multi-skilled teams - 22 developers, architects, testers and BAs; permanent, contract and offshore members.
• Produced and exercised department Business Continuity Plan - contributing to company BS25999 accreditation.
• As a Scrum Master, our team delivered a "Greenfield" home insurance claims product for RBS, with $1.5M budget.
PRIOR CAREER/CONTRACTS
Java, Scrum, Android, Budget, Contracts, Scrum master, Agile, Saas, C, Offshore, Net, Insurance, Software, Contracts, Manager
1999 - 2006
freelance
Freelance Development Contractor
Royal Bank of Scotland.
- built Credit Derivative Trading system, C#/.Net
● Merrill Lynch - built prime brokerage margining web portal and web services. C#/.Net
● UBS Warburg - lead development prime brokerage ETL system integration toolkit. J2EE, JMS, MQ.
● Other projects for: Barclay's Capital; Deutsche Bank; Nomura International Bank and many similar clients
(Prior to this, several software engineering roles moving in line with promotion and opportunity)
● Merrill Lynch - built prime brokerage margining web portal and web services. C#/.Net
● UBS Warburg - lead development prime brokerage ETL system integration toolkit. J2EE, JMS, MQ.
● Other projects for: Barclay's Capital; Deutsche Bank; Nomura International Bank and many similar clients
(Prior to this, several software engineering roles moving in line with promotion and opportunity)
ETL, C, Web Services, System Integration, Software engineering, J2EE, Integration, Engineering, Net, Development, International, Software, Web, Portal
My education
1988
-
1992
Bradford University
BSc, Computing and Information Systems Science
BSc, Computing and Information Systems Science
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