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jobs
Business Support Professional
Lisa MacIsaac
,
Edinburgh, United Kingdom
Experience
Other titles
Skills
I'm offering
I am a highly organised and professional person who consistently demonstrates initiative and always take prompt action to solve problems, complete tasks and overcome obstacles. I have well developed experience of managing people/teams, planning and coordinating large programmes of activity and managing multiple projects and tasks. I have advanced IT skills including word, excel and PowerPoint, I am also very experienced in presenting and analysing management information. I have experience in business support and management across multiple sectors and in particular, I enjoy supporting start up organisations.
Markets
United Kingdom
Industries
Language
English
Fluently
Ready for
Ongoing relation / part-time
Full time contractor
Available
My experience
2020 - ?
job
Area Business Support Manager
West Lothian Council.
Managing the business support functions within a secondary and two primary schools to establish, maintain and development management information systems to support financial, staffing and resource management.
Responsible for health and safety, liaising with facilities management, procurement of services and supplies for the school. Coordination of the exam diet including liaising with SQA, exam invigilators and principal teachers for the curriculum. Organising daily cover for the secondary school to ensure all classes are covered despite absences. HR and Recruitment support.
Responsible for health and safety, liaising with facilities management, procurement of services and supplies for the school. Coordination of the exam diet including liaising with SQA, exam invigilators and principal teachers for the curriculum. Organising daily cover for the secondary school to ensure all classes are covered despite absences. HR and Recruitment support.
Procurement, Management, Recruitment, Resource management, Support, Safety, Health, Development, Manager
2019 - 2020
job
Business Manager
Cramond and East Craig's Primary Schools.
Managing the Business functions of two primary schools in the City of Edinburgh. Line management of all support staff within the school including administration, pupil support and early years staff. Responsibility for quarterly budget monitoring, reporting and authorisation of spend. Managing HR functions for the school including staff recruitment, absence management and staff annual performance review. New staff inductions and set up, responsibility for school and playground health and safety, liaising with facilities management to ensure the buildings are kept to a high standard, coordinating IT and the procurement of services and supplies for the school.
Administration, Budget, Procurement, Management, Recruitment, It, Support, Safety, Monitoring, Health, Manager, UP
2017 - 2019
job
Business Support Manager
Crown Estate Scotland.
Managing the Business Support team and the Business Support functions for Crown Estate Scotland, responsible for the administration and data management function of the business along with line management of the Business Support team.
Providing support to the Chair, Board, CEO and Executive team. Organising all Board meetings and logistics for a travelling Board, CEO briefings for meetings, CEO diary management and liaising with the sponsor directorate at Scottish Government.
Responsible for external suppliers and contracts, budget management, staff inductions and training. Lead responsibility for IT support for Crown Estate Scotland and working closely with our outsourced provider to ensure a stable IT environment.
Lead on the development of policies and procedures including Business Continuity and Recovery. Responsible for Health and Safety in the office and ensuring all external providers are compliant.
Gap in employment due to travel from December 2016 - June 2017
Providing support to the Chair, Board, CEO and Executive team. Organising all Board meetings and logistics for a travelling Board, CEO briefings for meetings, CEO diary management and liaising with the sponsor directorate at Scottish Government.
Responsible for external suppliers and contracts, budget management, staff inductions and training. Lead responsibility for IT support for Crown Estate Scotland and working closely with our outsourced provider to ensure a stable IT environment.
Lead on the development of policies and procedures including Business Continuity and Recovery. Responsible for Health and Safety in the office and ensuring all external providers are compliant.
Gap in employment due to travel from December 2016 - June 2017
Administration, It support, Budget, Contracts, Training, Data management, Management, It, Support, Safety, Ceo, Health, Development, Office, Contracts, Manager
2015 - 2016
job
Office Manager
Our Power.
The first staff member of Our Power Energy Supply limited, a start-up group of companies. Initially employed to support the Executive team through the initial set of an office space, ensuring that the company had a solid, functional and practical base from which they could perform their duties including the procurement of all office services - HR, IT, Health and Safety, office furniture and office supplies.
Day to day duties included:
• Supporting the CEO, Chair and Board of Trustees to fulfil their roles and obligations through monthly information on relevant issues including research, funding issues, legislation and training
• Supporting all governance for the organisation including monthly board papers, board planning and supporting board meetings by taking minutes
• Responsible for the IT and HR functions of the business
• Stakeholder management including liaising with funders and legal teams in the final stages of funding negotiations, ensuring they have all requested information
• Supporting the reporting function of the organisation including KPI reporting, monthly reporting to funders and industry regulation reports and setting up templates for these when required
• Developing internal systems including the employee handbook, company policies and procedures and data protection
• Overall responsibility for managing the company's membership base including organising events, membership meetings and working groups and ensuring excellent relationships with members
• Providing support and assistance to the CEO, Corporate Finance Director and Chief Operating Officer wherever necessary
• Recruitment of staff to the company from the initial job advert to interviewing, job offers and induction.
Gap in employment due to travel from December 2014 - May 2015
Day to day duties included:
• Supporting the CEO, Chair and Board of Trustees to fulfil their roles and obligations through monthly information on relevant issues including research, funding issues, legislation and training
• Supporting all governance for the organisation including monthly board papers, board planning and supporting board meetings by taking minutes
• Responsible for the IT and HR functions of the business
• Stakeholder management including liaising with funders and legal teams in the final stages of funding negotiations, ensuring they have all requested information
• Supporting the reporting function of the organisation including KPI reporting, monthly reporting to funders and industry regulation reports and setting up templates for these when required
• Developing internal systems including the employee handbook, company policies and procedures and data protection
• Overall responsibility for managing the company's membership base including organising events, membership meetings and working groups and ensuring excellent relationships with members
• Providing support and assistance to the CEO, Corporate Finance Director and Chief Operating Officer wherever necessary
• Recruitment of staff to the company from the initial job advert to interviewing, job offers and induction.
Gap in employment due to travel from December 2014 - May 2015
Ceo, UP, Manager, Energy, Energy, Power, Organization, Office, Health, KPI, SOLID, Research, Safety, Support, It, Recruitment, Data protection, Finance, Management, Stakeholder Management, Procurement, Training
2006 - 2014
job
Executive Officer
Shelter Scotland.
• Supporting senior management and management decision-making through the production of reports, briefing notes and performance data.
• Direct support to the Deputy Director and Senior Management team including diary management and travel
• Project management and support
• Contract support including coordinating agreement of content in contracts and coordinating sign off with the Director
• Dealing with very sensitive and highly confidential information
• Meeting organisation and preparation; producing agendas, papers and minutes
• General administration including drafting report and letters
• Event organisation including team away days, managers' meetings, annual staff conference
• Detailed financial reporting including monthly variance reporting, expenditure reports to funders and ad-hoc finance data requests.
• Lead on the production of all tenders and applications for funding, including preparation of all pre-qualifying information and production and costing of all budgets.
• Liaising effectively with other Shelter departments including Management Accounts, Financial Accounts, HR, property and facilities and Health & Safety.
• Coordinate the production of the annual services budget consisting of over 12 cost centres and 40 projects
• Lead on the annual return to the Care Inspectorate - the inspection body for our Support Services Projects providing them with information on the previous 12 months activity including client data, outputs and outcomes
• Lead the production of the annual services training programme, ensuring best value within budget and delivery of the training programme, liaising with our Learning and Development Team.
• Direct support to the Deputy Director and Senior Management team including diary management and travel
• Project management and support
• Contract support including coordinating agreement of content in contracts and coordinating sign off with the Director
• Dealing with very sensitive and highly confidential information
• Meeting organisation and preparation; producing agendas, papers and minutes
• General administration including drafting report and letters
• Event organisation including team away days, managers' meetings, annual staff conference
• Detailed financial reporting including monthly variance reporting, expenditure reports to funders and ad-hoc finance data requests.
• Lead on the production of all tenders and applications for funding, including preparation of all pre-qualifying information and production and costing of all budgets.
• Liaising effectively with other Shelter departments including Management Accounts, Financial Accounts, HR, property and facilities and Health & Safety.
• Coordinate the production of the annual services budget consisting of over 12 cost centres and 40 projects
• Lead on the annual return to the Care Inspectorate - the inspection body for our Support Services Projects providing them with information on the previous 12 months activity including client data, outputs and outcomes
• Lead the production of the annual services training programme, ensuring best value within budget and delivery of the training programme, liaising with our Learning and Development Team.
Content, Production, Organization, Development, Health, Costing, Safety, Support, Project Management, Finance, Event, Management, Training, Contracts, Budget, Administration
2004 - 2005
job
Executive Assistant
Eglinton Management.
• Administrative support to Directors and Learning & Development consultants (Diary Management, report preparation etc)
• Planning, co-ordination and marketing of the annual Holyrood Summer School and Business Training events
• Co-ordination and preparation of reports, Invoicing, updating records etc
• Providing excellent customer service to both external and internal clients (face to face and by telephone/email/letter)
• Planning, co-ordination and marketing of the annual Holyrood Summer School and Business Training events
• Co-ordination and preparation of reports, Invoicing, updating records etc
• Providing excellent customer service to both external and internal clients (face to face and by telephone/email/letter)
Marketing, Training, Management, Customer service, Service, Support, Development
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