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Strong English Literature profile
Alex Wright
,
Heslington, United Kingdom
Student
Experience
Other titles
Skills
I'm offering
I'm an undergraduate English Literature student studying at the University of York. I'm highly communicative and work well under pressure. I love journalism and writing essays to a high degree.
Markets
United Kingdom
Industries
Language
English
Fluently
French
Good
Ready for
Ongoing relation / part-time
Available
My experience
2019 - 2020
job
Customer Service Representative
First Direct.
- Leeds, West Yorkshire • Communication skills
I worked at First Direct bank as a Customer Service Representative for 7 • Problem solving
months. During this time, I have gained experience working within the • Team management
banking industry through answering customers calls and queries relating • Time management
to First Direct bank. I have great time management skills as I adhered to a schedule to ensure all customers needs are met. I am able to reflect
high quality customer service by building rapport with customers which I
believe to be a key quality within any customer based industry.
I worked at First Direct bank as a Customer Service Representative for 7 • Problem solving
months. During this time, I have gained experience working within the • Team management
banking industry through answering customers calls and queries relating • Time management
to First Direct bank. I have great time management skills as I adhered to a schedule to ensure all customers needs are met. I am able to reflect
high quality customer service by building rapport with customers which I
believe to be a key quality within any customer based industry.
Customer service, Management, Service, Banking, Team management
2017 - 2019
job
Food and Beverage Assistant
Holiday Inn.
I previously worked at Holiday Inn Brighouse as a Food and Beverage
Assistant for 2 years. During this time, I gained experience within
multiple roles in the hospitality industry, including working as a
bartender and waitress. I primarily worked within the restaurant
maintaining roles such as hosting, waitressing and bartending. However,
I also have experience within the banqueting and events aspect of the industry. I was responsible for the training of multiple new employees which included monitoring and guiding them through the training
process. I even received an employee of the month award for my hard
work within the company.
Assistant for 2 years. During this time, I gained experience within
multiple roles in the hospitality industry, including working as a
bartender and waitress. I primarily worked within the restaurant
maintaining roles such as hosting, waitressing and bartending. However,
I also have experience within the banqueting and events aspect of the industry. I was responsible for the training of multiple new employees which included monitoring and guiding them through the training
process. I even received an employee of the month award for my hard
work within the company.
Training, Hosting, Monitoring
2017 - 2017
job
Shop Assistant
Gregg's.
I have 4 months experience as a team member at Gregg's, which has
allowed me to develop multiple skills, which will benefit me within a
working environment. I am trained on the till and therefore have good
money management skills. I also interacted with customers on a daily
basis therefore I am comfortable giving high quality customer service. I
am adept to working within a fast paced environment and am able to perform well under pressure.
allowed me to develop multiple skills, which will benefit me within a
working environment. I am trained on the till and therefore have good
money management skills. I also interacted with customers on a daily
basis therefore I am comfortable giving high quality customer service. I
am adept to working within a fast paced environment and am able to perform well under pressure.
Customer service, Management, Service, ME
My education
?
-
2019
Greenhead College
Secondary, English Literature
Secondary, English Literature
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