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Senior
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jobs
Cheryl White
,
Livingston, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
My experience
2018 - ?
job
Analyst, Sky
unknown.
I work as an analyst within the debt team, working across Sky Q and Sky Mobile, but have previously been involved in a number of projects from a number of business areas.
* Collaborating with other business areas to agree requirements and responsibilities
* Coordinating, managing and delivering change projects, coordinating and getting commitment from colleagues from multiple business areas in order to deliver projects
* Liaising and coordinating external debt collection agencies to maximise agency collections
* Developing strategies to improve the way we work
* Carrying out analysis to identify ways to maximise revenue and reduce debt
* Compiling monthly reports to present to stakeholders
* Managing and adapting to a varied and changing workload, as initiatives and priorities are constantly changing
* Collaborating with other business areas to agree requirements and responsibilities
* Coordinating, managing and delivering change projects, coordinating and getting commitment from colleagues from multiple business areas in order to deliver projects
* Liaising and coordinating external debt collection agencies to maximise agency collections
* Developing strategies to improve the way we work
* Carrying out analysis to identify ways to maximise revenue and reduce debt
* Compiling monthly reports to present to stakeholders
* Managing and adapting to a varied and changing workload, as initiatives and priorities are constantly changing
Analyst
2017 - 2018
job
Rectification Analyst
Royal London Group.
Previously I worked for Royal London Group as a Rectification Analyst within the data integrity team. My role was identifying, analysing and rectifying data errors, in order to migrate the data to a new system. Key skills and responsibilities;
* Joining the team at the beginning of the project, I have had the opportunity to help design, drive and deliver business strategies by collaborating with other teams and challenging current rectification strategies, by carrying out root cause analysis to find more efficient and permanent ways to rectify the data errors
* As the process has evolved, I have been involved in training new agreed rectifications out to the team
* Experience in dealing with high volume of SQL data; manipulating and extracting data, undertaking root cause analysis and presenting the data coherently in the form of charts and tables
* Presenting analysis to a variety of stakeholders and explaining the implications of the data on business strategies
* Level 1 continuous improvement qualification and Excel 2010 Intermediate and Advanced course
* Joining the team at the beginning of the project, I have had the opportunity to help design, drive and deliver business strategies by collaborating with other teams and challenging current rectification strategies, by carrying out root cause analysis to find more efficient and permanent ways to rectify the data errors
* As the process has evolved, I have been involved in training new agreed rectifications out to the team
* Experience in dealing with high volume of SQL data; manipulating and extracting data, undertaking root cause analysis and presenting the data coherently in the form of charts and tables
* Presenting analysis to a variety of stakeholders and explaining the implications of the data on business strategies
* Level 1 continuous improvement qualification and Excel 2010 Intermediate and Advanced course
Design, Excel, Sql, Training, Continuous improvement, Presenting, Analyst
2014 - 2017
freelance
Compliance and Audit Consultant
Lloyds Banking Group.
Working as a Compliance and Audit Consultant for Lloyds Bank within Fraud Operations
* Logging, investigating and following up on customer fraud claims
* Using multiple systems under tight deadlines to make decisions on fraud claim outcomes
* Commercial awareness of fraud trends, common scams, phishing and online fraud
* Experience of working in a highly regulated environment with sensitive information
* Logging, investigating and following up on customer fraud claims
* Using multiple systems under tight deadlines to make decisions on fraud claim outcomes
* Commercial awareness of fraud trends, common scams, phishing and online fraud
* Experience of working in a highly regulated environment with sensitive information
Operations, Audit, Compliance, Online, Audit, UP
My education
Edinburgh Napier University
MSc, Business Management
MSc, Business Management
Stirling University
Bachelors, English and Journalism
Bachelors, English and Journalism
n/a
Masters, Marketing (Minor in Business)
Masters, Marketing (Minor in Business)
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