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PRINCE2 Practitioner, Certified Scrum Master & Agile Project & Programme Manager
Jody Newell
,
Cheltenham, United Kingdom
Experience
Other titles
Skills
I'm offering
I am an approachable servant leader sent to get the best out of teams and their products. Passionate about great software and enjoying work.
Markets
United Kingdom
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - ?
job
PMO Governance Manager and Agile Coach
Spirax Sarco Engineering Ltd.
Responsible for installing agile across 15 teams in Group IT and IS within Spirax Sarco. Working
with the teams and individuals to bring out their best agile. As the lead in the PMO I lead the governance framework for our projects and run the quarterly planning process creating releases
iteratively and frequently. Working as part of the Group IT/IS Leadership Team to bring in change in processes and procedures as well as introducing the correct agreed level of governance and portfolio management.
I meet quarterly with the business department leads to understand their priorities, projects and
report back our quarterly progress since out last meeting. I work with the teams to produce the
quarter plan and communicate back to the business. I line manage 4 Project Managers in the PMO.
with the teams and individuals to bring out their best agile. As the lead in the PMO I lead the governance framework for our projects and run the quarterly planning process creating releases
iteratively and frequently. Working as part of the Group IT/IS Leadership Team to bring in change in processes and procedures as well as introducing the correct agreed level of governance and portfolio management.
I meet quarterly with the business department leads to understand their priorities, projects and
report back our quarterly progress since out last meeting. I work with the teams to produce the
quarter plan and communicate back to the business. I line manage 4 Project Managers in the PMO.
Agile, PMO, Agile coach, Leadership, Management, It, Coach, Framework, Processes, Manager
2017 - 2018
job
Project Manager
Anatwine.
Integrating major clothing brands to the world's largest ecommerce retailers:
I joined in July having been approached directly as an Agile/Waterfall Project Manager to run large projects
and programmes overseeing development delivery projects. Duties including:
● Customer & Delivery management
● Requirements gathering
● Sprint planning
● Story creation
● Scrum Master
● Full project lifecycle
● Customer Workshops
● Team Management
I joined in July having been approached directly as an Agile/Waterfall Project Manager to run large projects
and programmes overseeing development delivery projects. Duties including:
● Customer & Delivery management
● Requirements gathering
● Sprint planning
● Story creation
● Scrum Master
● Full project lifecycle
● Customer Workshops
● Team Management
Project Manager, Scrum, Ecommerce, Scrum master, Agile, Management, Workshops, Delivery Management, Team management, Development, Manager
2016 - 2017
job
SAS Global Communications Operations Director
unknown.
Software Development
As operation manager I installed PRINCE2 methodology with Agile core, which I also installed. Leading the change from the previous method of wireframes and written requirements to High Resolution Design, User
Stories and Acceptance Criteria. Also responsible for the day to day financials of the operation and the monthly financials for P&L. In my time the operation went from historic 6 figure losses to break even for
the end of year to profit against a 1 million turnover operation. I was promoted to Operations Director in April 2017 and left due being approached directly and lack of financial benefit upon promotion.
I retained the developers and made them a fully functioning Scrum/Sprint team who understand the value in sprint production and continuous improvement. Introducing continuous development and integration
process.
Other responsibilities include
● Line management Developers, QA and BA's
● Scrum Master, Agile Transformation and Agile Coach
● Full Project Lifecycle Reporting and Data analysis
● Chair weekly Sales, Accounts and Project meeting to manage the product backlogs
● Internal software integrations
● Lead the continuous improvement programme
● Owner of the ISO 9001 policy and processes
As operation manager I installed PRINCE2 methodology with Agile core, which I also installed. Leading the change from the previous method of wireframes and written requirements to High Resolution Design, User
Stories and Acceptance Criteria. Also responsible for the day to day financials of the operation and the monthly financials for P&L. In my time the operation went from historic 6 figure losses to break even for
the end of year to profit against a 1 million turnover operation. I was promoted to Operations Director in April 2017 and left due being approached directly and lack of financial benefit upon promotion.
I retained the developers and made them a fully functioning Scrum/Sprint team who understand the value in sprint production and continuous improvement. Introducing continuous development and integration
process.
Other responsibilities include
● Line management Developers, QA and BA's
● Scrum Master, Agile Transformation and Agile Coach
● Full Project Lifecycle Reporting and Data analysis
● Chair weekly Sales, Accounts and Project meeting to manage the product backlogs
● Internal software integrations
● Lead the continuous improvement programme
● Owner of the ISO 9001 policy and processes
Management, Manager, Processes, Production, Software, Coach, Development, Transformation, Sales, Integration, QA, SAS, Design, Agile transformation, Agile coach, Continuous improvement, Wireframes, Agile, Software development, Scrum master, Prince2, Operations, Scrum, Data Analysis
2015 - 2016
job
Project Manager
Nationwide Building Society.
Working on the Complaint Development Programme on the Systems Project, managing the relationship between the external provider, Aptean, and the business. Specifically overseeing the system design,
requirements and build with the provider of the case/complaints handling software which is new to
Nationwide to be introduced as part of the new FCA DISP rules in late 2016. Duties include:
• Co-ordinating and Facilitating External Workshops
• Co-ordinating and Facilitating Operational Business Facing Workshops
• Managing team of 3 contract Business Analysts, Technical & MI Analytics, Process & Operational
and Requirements
• Management of testing and testing requirements with external provider
• Liaising and consulting directly with the business and senior management to introduce new
complaints tool in line with operational model.
• Management of external stakeholders
• Risk Management
• Introduced of User Story approach into testing within the programme
• Monitor and highlight training requirements and manage training design
• Weekly reporting
requirements and build with the provider of the case/complaints handling software which is new to
Nationwide to be introduced as part of the new FCA DISP rules in late 2016. Duties include:
• Co-ordinating and Facilitating External Workshops
• Co-ordinating and Facilitating Operational Business Facing Workshops
• Managing team of 3 contract Business Analysts, Technical & MI Analytics, Process & Operational
and Requirements
• Management of testing and testing requirements with external provider
• Liaising and consulting directly with the business and senior management to introduce new
complaints tool in line with operational model.
• Management of external stakeholders
• Risk Management
• Introduced of User Story approach into testing within the programme
• Monitor and highlight training requirements and manage training design
• Weekly reporting
Design, Project Manager, Training, Risk Management, Management, Consulting, Analytics, Workshops, System Design, Testing, Development, Software, Manager
2014 - 2015
job
Project Manager
channelcentral.net.
Software
channelcentral.net create and maintain cloud base price, configure, quote engines for sales distribution
channels, most notably Hewlett Packard for worldwide sales distribution of all hardware products. The
engines are designed for mobile, tablet and desktop technologies.
Project Methodologies
PPMO - Introduced fully Portfolio & Project Management PRINCE2 project management where none
existed, using change management process.
Risk management - established the risk management strategy into the organisation to support the projects and programmes and Project Board understanding of projects.
Business Case to Benefits Review - Full project lifecycle, end to end process from idea, start-up, initiation,
preparation, development, delivery and project close incorporating benefit review.
Project Board - Established the company Project & Programme Board and prepared all reports to facilitate
it
Project stages - 6 stages from idea to close with Agile and Scrum at the heart of the development and delivery.
Agile & Scrum - using User Stories and Acceptance Criteria to make enhancements and new features and using SME to establish complexity and Agile approach and acceptable release schedules. This is also a key
tool to manage the developer's time, workload and priorities.
Programme Delivery - Managing continuous stream of new statements of work and new concepts and ensure corporate strategy was maintained
Stakeholder Management - full
Customer - First point of contact direct with customers and all stakeholders
3rd Party/Outsourced - Infrastructure, Service Desk, Coders/Developers
Stakeholders - From CEO and Director level both internal and external
Line management
Built up the requirement and grew the business for two new Project Managers
Absorbed the test department into the Project Office and oversaw 2 x tester line management
channelcentral.net create and maintain cloud base price, configure, quote engines for sales distribution
channels, most notably Hewlett Packard for worldwide sales distribution of all hardware products. The
engines are designed for mobile, tablet and desktop technologies.
Project Methodologies
PPMO - Introduced fully Portfolio & Project Management PRINCE2 project management where none
existed, using change management process.
Risk management - established the risk management strategy into the organisation to support the projects and programmes and Project Board understanding of projects.
Business Case to Benefits Review - Full project lifecycle, end to end process from idea, start-up, initiation,
preparation, development, delivery and project close incorporating benefit review.
Project Board - Established the company Project & Programme Board and prepared all reports to facilitate
it
Project stages - 6 stages from idea to close with Agile and Scrum at the heart of the development and delivery.
Agile & Scrum - using User Stories and Acceptance Criteria to make enhancements and new features and using SME to establish complexity and Agile approach and acceptable release schedules. This is also a key
tool to manage the developer's time, workload and priorities.
Programme Delivery - Managing continuous stream of new statements of work and new concepts and ensure corporate strategy was maintained
Stakeholder Management - full
Customer - First point of contact direct with customers and all stakeholders
3rd Party/Outsourced - Infrastructure, Service Desk, Coders/Developers
Stakeholders - From CEO and Director level both internal and external
Line management
Built up the requirement and grew the business for two new Project Managers
Absorbed the test department into the Project Office and oversaw 2 x tester line management
Test, UP, Manager, Organization, Software, Office, Development, Ceo, Hardware, Infrastructure, Support, Developer, Net, It, Business Case, Change management, Service, Sales, Management, User stories, Cloud, Risk Management, Stakeholder Management, Agile, Prince2, Scrum, Project Manager, .Net, Project Management
2011 - 2014
job
Project Manager
Paragon Laundry.
I was brought in to the company for my PRINCE2 experience and qualification to oversee the capital
projects. Due to the success quickly attained on these projects, I was given the responsibility to rethink and run all the company projects and introduce the appropriate methodologies and procedures. As a
result of successfully delivering the projects detailed below with budget typically 15K to 3 Million and
large 20 Million Factory build, Install and kit out.
Projects Completed
• Laundry build
• Software creation
• Intranet/SharePoint
• Multiple large national customer implementations
projects. Due to the success quickly attained on these projects, I was given the responsibility to rethink and run all the company projects and introduce the appropriate methodologies and procedures. As a
result of successfully delivering the projects detailed below with budget typically 15K to 3 Million and
large 20 Million Factory build, Install and kit out.
Projects Completed
• Laundry build
• Software creation
• Intranet/SharePoint
• Multiple large national customer implementations
Project Manager, Budget, Prince2, SharePoint, Software, Manager
2011 - 2011
temp
Implementation Project Manager - Zurich Corporate Pensions
Zurich Financial Services.
Employed by Zurich on a fixed 6 month contract to assist with the workload, to win sales and Project
Manage the set-up of new business on to the new platform.
• Presenting to Company directors to win large Corporate Pension Schemes.
• Project Manager using PRINCE2
• Project lead Internally and Externally
• Chair Implementation meetings and negotiating with Client for Scheme Design
Manage the set-up of new business on to the new platform.
• Presenting to Company directors to win large Corporate Pension Schemes.
• Project Manager using PRINCE2
• Project lead Internally and Externally
• Chair Implementation meetings and negotiating with Client for Scheme Design
Design, Project Manager, Prince2, Sales, Implementation, Presenting, Pension, Manager, UP
2009 - 2011
job
Self Employed - Director
Plain Sailing Paraplanning Ltd.
Managing own budgets and focusing on time spent versus reward. Completing Whole of Market research
on financial advice products, including the completion of all necessary paperwork to aid the sale.
• Proactively built business from 1 Client to 12 by early 2011
• Project Managed build of own company software to collate and compile research into client
letters and for submission using PRINCE2 principals
• Budget, Stakeholder and deadline management
on financial advice products, including the completion of all necessary paperwork to aid the sale.
• Proactively built business from 1 Client to 12 by early 2011
• Project Managed build of own company software to collate and compile research into client
letters and for submission using PRINCE2 principals
• Budget, Stakeholder and deadline management
Budget, Market research, Prince2, Research, Management, Software
2007 - 2009
job
Account Manager
Lloyds TSB Group.
Promoting products to a panel of Independent Financial Advisers offered by company and act a point of contact for all product and servicing issues.
• Built relationships and rapport with customers to complete sales targets moving the 'panel' from
20% to 110%
• Built relationships and rapport with customers to complete sales targets moving the 'panel' from
20% to 110%
Account Manager, Sales, Manager
2006 - 2007
freelance
Sales Consultant
Zurich Intermediary Group.
• Promoted into 'first panel' of Independent Financial Advisers in Lincolnshire and Yorkshire
• Generating new business from a newly created panel of non-supporting accounts and smaller IFA firms
• Built relationships from scratch, generating increasing levels of new business
• Learned the management of a large geographic panel, developing strong diary management skills to maximise effectiveness
• Generating new business from a newly created panel of non-supporting accounts and smaller IFA firms
• Built relationships from scratch, generating increasing levels of new business
• Learned the management of a large geographic panel, developing strong diary management skills to maximise effectiveness
Management, Sales
1997 - 2000
job
Customer Service Adviser
Sterling Assurance.
Having been seconded onto the start-up project of a new business launch for user acceptance testing of the software, I then went on with 5 others to be the first employees who created the administration
process for the launch of the new company.
process for the launch of the new company.
Administration, Customer service, Service, Testing, Software, UP
1997 - 1997
job
IFA Commissions Administrator
Eagle Star Life.
Dealing with all commission enquiries and servicing issues, transfer of servicing rights and commission
payments and claw back.
payments and claw back.
Administrator
My education
The Chartered Insurance Institute Financial Services
N/a, N/a
N/a, N/a
Staffordshire University
Hndhncorequivalent, Computer Aided Engineering
Hndhncorequivalent, Computer Aided Engineering
Cleeve School
Secondary, Maths, Physics
Secondary, Maths, Physics
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