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Business operator specializing in growth
Joseph Fedullo
,
New York, United States
Experience
Other titles
Skills
I'm offering
Dedicated leader with outstanding communication skills and a proven track record of success implementing processes and procedures that increase revenue, improve efficiency, and reduce costs.
Looking to leverage extensive experience overseeing the daily operations of a business that generated $15 Million in annual sales revenue. Well-developed skills supervising up to 100+ employees and collaborating with the management team to develop strategic plans and implement process improvement initiatives.
Areas of Expertise:
✭ Operations Management
✭ Strategic Planning
✭ Process Improvements
✭ Customer Service
✭ Profit & Loss (P&L)
✭ Human Resources
✭ Training & Developing Employees
✭ Vendor Management
Looking to leverage extensive experience overseeing the daily operations of a business that generated $15 Million in annual sales revenue. Well-developed skills supervising up to 100+ employees and collaborating with the management team to develop strategic plans and implement process improvement initiatives.
Areas of Expertise:
✭ Operations Management
✭ Strategic Planning
✭ Process Improvements
✭ Customer Service
✭ Profit & Loss (P&L)
✭ Human Resources
✭ Training & Developing Employees
✭ Vendor Management
Markets
United Kingdom
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2016 - ?
job
Restaurant Manager
HILLSTONE RESTAURANT GROUP.
Oversee the daily operations and forecasting of a restaurant that generates more than $15 Million in annual
revenue; enforce all policies, procedures, standards, guidelines, and training programs.
● Manage up to 120 employees, including Chefs, Bartenders, Servers, Cooks, and Interns, and hire, train, and coach staff on best practices.
● Supervise cash management, ensure accountability for all cash handling practices, and monitor profit and loss
(P&L) statements.
● Maintain a high level of safety, security, sanitation, and cleanliness; ensure compliance with health and legal
regulations and federal, state, and local laws.
● Drive sales through employee contests, creating brand loyalty, and providing exceptional customer service.
● Communicate daily employee sales goals and monitor the progress of employees against key business
initiatives; conduct monthly one on ones and quarterly reviews with employees.
● Manage staffing schedule to effectively meet the needs of the business and drive restaurant profitability.
● Manage vendor relationships and monitor and track inventory to ensure food and beverages are stocked.
● Conduct store marketing by networking with various local businesses and schools and drop off current
promotions, including free appetizers, drinks, and more.
● Collaborate with the General Manager (GM) on wins, losses, and areas of improvement to meet sales goals.
Key Accomplishments
● Received 5 raises and a promotion within 4 years based on performance and increased restaurant profitability.
● Recognized by Leadership for increasing sales by 5-7% YoY.
● Managed the wine menu, which increased wine sales while simultaneously decreasing wine costs by 3%.
revenue; enforce all policies, procedures, standards, guidelines, and training programs.
● Manage up to 120 employees, including Chefs, Bartenders, Servers, Cooks, and Interns, and hire, train, and coach staff on best practices.
● Supervise cash management, ensure accountability for all cash handling practices, and monitor profit and loss
(P&L) statements.
● Maintain a high level of safety, security, sanitation, and cleanliness; ensure compliance with health and legal
regulations and federal, state, and local laws.
● Drive sales through employee contests, creating brand loyalty, and providing exceptional customer service.
● Communicate daily employee sales goals and monitor the progress of employees against key business
initiatives; conduct monthly one on ones and quarterly reviews with employees.
● Manage staffing schedule to effectively meet the needs of the business and drive restaurant profitability.
● Manage vendor relationships and monitor and track inventory to ensure food and beverages are stocked.
● Conduct store marketing by networking with various local businesses and schools and drop off current
promotions, including free appetizers, drinks, and more.
● Collaborate with the General Manager (GM) on wins, losses, and areas of improvement to meet sales goals.
Key Accomplishments
● Received 5 raises and a promotion within 4 years based on performance and increased restaurant profitability.
● Recognized by Leadership for increasing sales by 5-7% YoY.
● Managed the wine menu, which increased wine sales while simultaneously decreasing wine costs by 3%.
Service, UP, Manager, Coach, Health, Safety, Cash management, Security, Compliance, Marketing, Sales, Management, Customer service, Leadership, Training, Networking, Forecasting, Operations
2015 - 2016
job
Supervisor
NITTANY LION INN, State College.
Oversaw the daily operations and forecasting of 2 restaurants that generated more than $3 Million in annual
revenue; enforced all policies, procedures, standards, guidelines, and training programs.
● Managed up to 40 employees, including Servers, Bartenders, Greeters, Cooks, and Interns, and hired, trained,
and coached staff on best practices.
● Supervised cash management, ensured accountability for all cash handling practices, and monitored profit and loss (P&L) statements.
New York, NY 10003 • (610) 724-9818 • fedullojoe@gmail.com
(Supervisor Position )
● Maintained a high level of safety, security, sanitation, and cleanliness; ensured compliance with health and legal regulations and federal, state, and local laws.
● Managed staffing schedule to effectively meet the needs of the business and drive restaurant profitability.
● Managed vendor relationships and monitored and tracked inventory to ensure food and beverages were
stocked.
● Collaborated with the GM on wins, losses, and areas of improvement to meet sales goals.
Key Accomplishments
● Raised sales by more than 15% in 2016.
● Promoted from Intern to Supervisor within 3 months of employment.
revenue; enforced all policies, procedures, standards, guidelines, and training programs.
● Managed up to 40 employees, including Servers, Bartenders, Greeters, Cooks, and Interns, and hired, trained,
and coached staff on best practices.
● Supervised cash management, ensured accountability for all cash handling practices, and monitored profit and loss (P&L) statements.
New York, NY 10003 • (610) 724-9818 • fedullojoe@gmail.com
(Supervisor Position )
● Maintained a high level of safety, security, sanitation, and cleanliness; ensured compliance with health and legal regulations and federal, state, and local laws.
● Managed staffing schedule to effectively meet the needs of the business and drive restaurant profitability.
● Managed vendor relationships and monitored and tracked inventory to ensure food and beverages were
stocked.
● Collaborated with the GM on wins, losses, and areas of improvement to meet sales goals.
Key Accomplishments
● Raised sales by more than 15% in 2016.
● Promoted from Intern to Supervisor within 3 months of employment.
Operations, Forecasting, Training, Management, Sales, Compliance, Security, Cash management, Safety, Health, Internal, UP
My education
?
-
2016
Pennsylvania State University
BSc, Hospitality Management
BSc, Hospitality Management
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