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Senior
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jobs
IT support
Denis Primc
,
Falkirk, United Kingdom
Experience
Other titles
Skills
I'm offering
A bright, talented and ambitious IT support technician with a strong technical background. Having exposure to a wide range of technologies & able to play a key role in diagnosing hardware and software problems and to ensure that quality solutions meet business objectives. A problem-solver who enjoys a challenge and can work well under pressure and who possesses strong customer service skills. Dedicated IT Analyst who has an intense interest and keen enthusiasm for software and technology. Doing IT support for different industries as Storage Houses, Agriculture & Farming, Restaurants and cafes, Real Estate, Web Designs, Accounting...
Markets
United Kingdom
Language
English
Good
Ready for
Available
My experience
2018 - ?
job
SUPPORT ANALYST
DIGITAL ORCHARD IT LTD.
10 years + experience in IT, Networking, Troubleshooting, Security & Data Protection
Supporting clients on all IT levels. Successfully migrate IT infrastructure from VMware platform and servers 2008 to Hyper-V cluster with servers 2019.
Migrate on-prem AD-DS to Azure AAD-DS configuring Intune (MDM, Device Enroll, security policies).
• Azure AD and Intune configuration
• Office 365 admin centre configurations
• Azure AD Connect configurations
• Domain migrating to Azure AD
• Working within a TCP/IP network environment, including DHCP, DNS.
• Working on Active Directory accounts and configurations.
• Troubleshooting technical problems and implementing solutions.
• Maintaining a wide range of computer hardware and software programmers
• Complex Problem Solving
• Strategy Definition and Implementation
• Networking (VPN config)
• Application Implementation / Support
Supporting clients on all IT levels. Successfully migrate IT infrastructure from VMware platform and servers 2008 to Hyper-V cluster with servers 2019.
Migrate on-prem AD-DS to Azure AAD-DS configuring Intune (MDM, Device Enroll, security policies).
• Azure AD and Intune configuration
• Office 365 admin centre configurations
• Azure AD Connect configurations
• Domain migrating to Azure AD
• Working within a TCP/IP network environment, including DHCP, DNS.
• Working on Active Directory accounts and configurations.
• Troubleshooting technical problems and implementing solutions.
• Maintaining a wide range of computer hardware and software programmers
• Complex Problem Solving
• Strategy Definition and Implementation
• Networking (VPN config)
• Application Implementation / Support
It support, Networking, Customer service, Data protection, Service, Technology, Security, It, Support, Analyst, Hardware, Software
2014 - 2018
job
System technician
HETA Asset Resolution.
Responsible for taking & logging incoming calls & providing efficient customers support for fist and second-line issues relating servers, Desktops, Laptops printers and phones. Supporting over 200 users and providing the very highest level of technical support and customer service.
• Providing technical support over the phone & ticket system
• Providing advice on the selection and purchase of IT equipment
• Setting up and Configuring WDS and RDS system
• Communicating with third-party technical specialists
• Providing technical support to Apple iOS, iPad, iPhone and Android Phone users
• Identifying & reporting on the budgetary implications of IT projects and upgrades
• Providing technical support over the phone & ticket system
• Providing advice on the selection and purchase of IT equipment
• Setting up and Configuring WDS and RDS system
• Communicating with third-party technical specialists
• Providing technical support to Apple iOS, iPad, iPhone and Android Phone users
• Identifying & reporting on the budgetary implications of IT projects and upgrades
Android, IOS, Customer service, Service, Printers, It, Support, UP
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