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Yvonne Boyle
,
Glasgow, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
Italian
Good
My experience
2019 - ?
job
Coffee Specialist
Nespresso.
Receiving inbound calls from customers enquiring about coffee machine technical help or to purchase
new machine, for home or business or ordering coffee and take the opportunity to up sell our products
like boxes chocolate, biscuits or travel mugs etc or a technical call and talk them through options to get machine working again, ensuring high standards and targets are met.
new machine, for home or business or ordering coffee and take the opportunity to up sell our products
like boxes chocolate, biscuits or travel mugs etc or a technical call and talk them through options to get machine working again, ensuring high standards and targets are met.
UP
2018 - ?
job
Coach where I
unknown.
am cold calling businesses speaking to the decision makers finding what their biggest
challenges are, their frustrations and their passions about their business and make appointments for a
coach to go out and make there plans happen. Other contracts are for saving money on their gas and
electric again cold calling and have also work on Advertising within Social ||Media again speaking to the decision makers and arranging appointments for Rep to visit them.
Home-based Telesales Executive (Freelance)
CCP Operations
2nd Floor
5 High Street
Westbury on Trim
Bristol
BS9 3BY
£30000 + Comm
challenges are, their frustrations and their passions about their business and make appointments for a
coach to go out and make there plans happen. Other contracts are for saving money on their gas and
electric again cold calling and have also work on Advertising within Social ||Media again speaking to the decision makers and arranging appointments for Rep to visit them.
Home-based Telesales Executive (Freelance)
CCP Operations
2nd Floor
5 High Street
Westbury on Trim
Bristol
BS9 3BY
£30000 + Comm
Advertising, Operations, Contracts, Coach, Go, Social, Contracts
2018 - 2019
freelance
Home-based Telesales Executive (Freelance)
Round Foundry Media Centre.
Foundry Street,
Leeds,
LS115QP
Leeds,
LS115QP
2016 - 2018
job
Home- based Telesales Executive (Free Lance)
B2B and I.
have worked on Pensions in which offering an Advisory service to the client regarding the pension
an all benefits associated with, Also Cold calling businesses to offer an Accountancy service in
a specialised field and again Calling on Behalf of Rhode & Schwartz again offering the Test & Measurement equipment either replacing or updating their collection. In all the companies I was
contacting the goal was to make appointments for a face to face meeting or arrange a telephone
Appointment. Ensuring targets are being met.
Home- based Telesales Executive (Free Lance)
Our Family Trust
The Old Magistrates Court
Cheshire Street
Market Drayton
TF9 1PH
£30000 + comm
Nov15 - Aug 16
In this position I am cold calling residential customers making appointments for the consultant to visit
them in their own homes to arrange a wide range of financial products to offer them protection from a
trust deed, funeral plan, LPA, 50/50 split or a will that gives them peace of mind working to targets and over achieving them
Home-based Telesales Executive (Free Lance)
Hidenda
Unit 6E2 Boundry Court
Willow Farm Business Park
Castle Donington
an all benefits associated with, Also Cold calling businesses to offer an Accountancy service in
a specialised field and again Calling on Behalf of Rhode & Schwartz again offering the Test & Measurement equipment either replacing or updating their collection. In all the companies I was
contacting the goal was to make appointments for a face to face meeting or arrange a telephone
Appointment. Ensuring targets are being met.
Home- based Telesales Executive (Free Lance)
Our Family Trust
The Old Magistrates Court
Cheshire Street
Market Drayton
TF9 1PH
£30000 + comm
Nov15 - Aug 16
In this position I am cold calling residential customers making appointments for the consultant to visit
them in their own homes to arrange a wide range of financial products to offer them protection from a
trust deed, funeral plan, LPA, 50/50 split or a will that gives them peace of mind working to targets and over achieving them
Home-based Telesales Executive (Free Lance)
Hidenda
Unit 6E2 Boundry Court
Willow Farm Business Park
Castle Donington
Service, Test, Pension, Castle
2014 - 2015
job
Call centre Manager
Derbyshire.
Sept14 - Nov 15
In this Position I am cold calling residential customers to sell them PPI achieving targets set which are 4
per 8 hrs. Work but I have overachieved every month on joining although this position is home-based; I
am focused and meet all targets set
Call centre Manager
In this Position I am cold calling residential customers to sell them PPI achieving targets set which are 4
per 8 hrs. Work but I have overachieved every month on joining although this position is home-based; I
am focused and meet all targets set
Call centre Manager
Manager
2012 - 2014
job
Call centre Manager
Vererest Ltd.
Have experience of working within several settings across the U.K. Call centre operations, setting
targets writing reports, budgeting, making sure the call centre runs effectively and efficiently on a
day to day basis, projecting and forecasting future and day to day business and outcomes. Keeping
all accounts up to date, Vat submission, and Payroll I have experience in Tasbooks. Also perform H.R.
Duties
targets writing reports, budgeting, making sure the call centre runs effectively and efficiently on a
day to day basis, projecting and forecasting future and day to day business and outcomes. Keeping
all accounts up to date, Vat submission, and Payroll I have experience in Tasbooks. Also perform H.R.
Duties
Writing, Operations, Forecasting, R, Manager, UP
1991 - 2012
job
Administration/Telesales Manager
Relief Healthcare Ltd.
I currently line manage 28 Full time and part-time staff and have management responsibility for all
work programmes and delivery. Responsible for designing and delivering all training programmes and I am currently setting up a work provision. Responsible for the telesales dept. in which a strong team
of 25 agents cold calling customers to make appts for Reps to visit in their own homes where they
demonstrate mobility products.
work programmes and delivery. Responsible for designing and delivering all training programmes and I am currently setting up a work provision. Responsible for the telesales dept. in which a strong team
of 25 agents cold calling customers to make appts for Reps to visit in their own homes where they
demonstrate mobility products.
Administration, Training, Management, Manager, UP
1989 - 1991
job
Administration Manager
Contour Healthcare Ltd.
In this position I am currently responsible for arranging Finance for customers, administrating their
accounts, keeping files up to date. Ensuring any defaults are dealt with in a professional manner.
Visiting customers to ensure they understand contracts entered in to.
Payroll Clerk
Lawrence Scott Electro Motors Ltd
South Ave
Blantyre
accounts, keeping files up to date. Ensuring any defaults are dealt with in a professional manner.
Visiting customers to ensure they understand contracts entered in to.
Payroll Clerk
Lawrence Scott Electro Motors Ltd
South Ave
Blantyre
Administration, Contracts, Finance, Contracts, Manager, UP
1979 - 1988
job
Payroll Assistant
Laurence Scott Elecytro Motors LTD.
in the payroll dept., which I learned all aspects of manual payroll systems, I worked my way up
to being the senior clerk after 4 years in which I done management payroll, accounts, time cards
absenteeism and worked closely with H.R to administer disciplinary procedures.
to being the senior clerk after 4 years in which I done management payroll, accounts, time cards
absenteeism and worked closely with H.R to administer disciplinary procedures.
R, Management, UP
My education
1979
-
1982
n/a
Secondary, N/a
Secondary, N/a
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