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Service Engineer- Marketing- 13 Years of experience in JCB construction equipment dealerships
Aneesh.A.V
,
Guildford, United Kingdom
Experience
Other titles
Skills
I'm offering
• Good teamwork skills.
. Proven Sales background.
• Negotiating closing of deals.
• Adaptability
. Service & Parts Manual Interpretation
. Experienced in professional & high pressure working environment.
• Technical solution development
• Strong attention to detail.
• Service reports & Estimates preparation
• Strong initiative
• Good communication skills
• Supervisory experience
• Strong mechanical aptitude
• Driving License India & GCC.
• Customer relationship building
• Documentation and control
• Database management
• Office management
• Computer knowledge - MS Office, Office Applications, Email.
• Inventory control practices
. Proven Sales background.
• Negotiating closing of deals.
• Adaptability
. Service & Parts Manual Interpretation
. Experienced in professional & high pressure working environment.
• Technical solution development
• Strong attention to detail.
• Service reports & Estimates preparation
• Strong initiative
• Good communication skills
• Supervisory experience
• Strong mechanical aptitude
• Driving License India & GCC.
• Customer relationship building
• Documentation and control
• Database management
• Office management
• Computer knowledge - MS Office, Office Applications, Email.
• Inventory control practices
Markets
United Kingdom
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2012 - 2020
job
Service Engineer -Marketing (PSSR)
Muscat Overseas Equipment Trading Co LLC.
• Inspection and estimating the major repairs.
• Commissioning of new machines and operator trainings.
• Meeting the customers - Corporate & individuals in Muscat region.
• Updating customers regarding the new offers/special prices for attachments & Major Parts.
• Canvassing of annual service contracts-promotion of genuine consumables.
• Attachments sales promotion & major unit overhauling kits promotion.
• Canvassing machines to Central Workshop for major repairs/overhauling (Engine, Transmission and Axle etc).
• Assisting National Parts manager and Service Manager to achieve the targets.
• Estimation - preparation of repair estimates which includes parts, labour, sublets, lubricants and consumables.
• Submitting the quotations and getting approval for work by explaining the job scope.
• Coordinating with insurance officers and surveyors to explain the requirements and getting the business.
• Follow ups for the non-available parts and ordered items.
• Coordinating with procurement department to get special prices for high value items from OEM
• Coordinating with Central workshop engineer for the commitment of machine delivery.
• Generating the delivery order/ invoices for payment.
• Forecasting monthly billing and achieving billing targets and revenue per quarter and per annul.
• Commissioning of new machines and operator trainings.
• Meeting the customers - Corporate & individuals in Muscat region.
• Updating customers regarding the new offers/special prices for attachments & Major Parts.
• Canvassing of annual service contracts-promotion of genuine consumables.
• Attachments sales promotion & major unit overhauling kits promotion.
• Canvassing machines to Central Workshop for major repairs/overhauling (Engine, Transmission and Axle etc).
• Assisting National Parts manager and Service Manager to achieve the targets.
• Estimation - preparation of repair estimates which includes parts, labour, sublets, lubricants and consumables.
• Submitting the quotations and getting approval for work by explaining the job scope.
• Coordinating with insurance officers and surveyors to explain the requirements and getting the business.
• Follow ups for the non-available parts and ordered items.
• Coordinating with procurement department to get special prices for high value items from OEM
• Coordinating with Central workshop engineer for the commitment of machine delivery.
• Generating the delivery order/ invoices for payment.
• Forecasting monthly billing and achieving billing targets and revenue per quarter and per annul.
Marketing, Forecasting, Contracts, Procurement, Sales, Service, Insurance, Workshop, Service Manager, Contracts, Manager
2007 - 2010
job
Service Engineer
India Techs (P) Ltd.
• Identifying and solving the major faults pertaining to Hydraulics, Engine, transmission and electrical system in the earthmoving equipments.
• Updating and maintaining the daily activity reports pertaining to the service schedules and AMC of equipments and reporting to the organization.
• Co-ordinating with the warranty department for warranty and service related issues.
• Co-ordinating and supporting the sales team in there demonstrations and road shows to promote the marketing of the product
• Co-ordinating and supporting parts marketing campaigns of parts department in achieving the parts targets set by the organization.
• Tech- web uploading, machine installation & commissioning.
• Entering machine details and service schedules, warranty in the system.
• Working as team for overall development of the branches.
• Identifying and solving the faults pertaining to Hydraulics, Engine, Transmission and electrical system in the backhoe loaders & excavators.
• Educating customers in preventative maintenance and periodic services.
• Attending customer complaints and field services.
• Attending the training programs conducted by the OEM.
• Documentation and preparing of service reports and reporting to branch manager.
• To achieve goal & targets set by the company, like AMC, Parts.
• Updating and maintaining the daily activity reports pertaining to the service schedules and AMC of equipments and reporting to the organization.
• Co-ordinating with the warranty department for warranty and service related issues.
• Co-ordinating and supporting the sales team in there demonstrations and road shows to promote the marketing of the product
• Co-ordinating and supporting parts marketing campaigns of parts department in achieving the parts targets set by the organization.
• Tech- web uploading, machine installation & commissioning.
• Entering machine details and service schedules, warranty in the system.
• Working as team for overall development of the branches.
• Identifying and solving the faults pertaining to Hydraulics, Engine, Transmission and electrical system in the backhoe loaders & excavators.
• Educating customers in preventative maintenance and periodic services.
• Attending customer complaints and field services.
• Attending the training programs conducted by the OEM.
• Documentation and preparing of service reports and reporting to branch manager.
• To achieve goal & targets set by the company, like AMC, Parts.
Marketing, Training, Sales, Service, Development, Web, Hydraulics, Manager
My education
2012
-
2014
Indian School of Business Management
EMBA, Industrial Management
EMBA, Industrial Management
2004
-
2007
Govt. Polytechnic College , Adoor, Kerala, India
Diploma in Mechanical Engineering( 3 Years ), Mechanical Engineering
Diploma in Mechanical Engineering( 3 Years ), Mechanical Engineering
2002
-
2004
V.G.S.S.A.H.S.S Nediyavila, Higher Secondary School
Plus Two ( higher Secondary ) in Computer Science, Computer Science
Plus Two ( higher Secondary ) in Computer Science, Computer Science
2002
V.H.S.S.K, Pangod
Secondary Leaving ( 10 th Class), Board Of General Educations
Secondary Leaving ( 10 th Class), Board Of General Educations
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