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jobs
Mounikaraj Pavaderadjou
,
Glasgow, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
My experience
2019 - ?
freelance
Volunteer Shop Assistant
Oxfam.
Helping with customer queries and assisting them to find the goods and products they
are looking for.
• Being responsible for processing cash/card payments and dealing with customer
refunds and customer complaints.
• Receiving and storing the delivery of large amounts of stock.
• Answering queries from customers and dealing with customer refunds and customer
complaints.
are looking for.
• Being responsible for processing cash/card payments and dealing with customer
refunds and customer complaints.
• Receiving and storing the delivery of large amounts of stock.
• Answering queries from customers and dealing with customer refunds and customer
complaints.
Processing
2016 - 2019
job
Admin Assistant
Bright HR Consultants.
Primary responsibility is handling calls, e-mails and managing the customer enquiries
in a professional and timely manner.
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.
• Perform the Administrative duties and organize and schedule appointments.
• Handle the office tasks, such as filing, generating reports and presentations, setting up
for meetings, and reordering supplies.
• Maintain and update information held on a data base or manually.
in a professional and timely manner.
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.
• Perform the Administrative duties and organize and schedule appointments.
• Handle the office tasks, such as filing, generating reports and presentations, setting up
for meetings, and reordering supplies.
• Maintain and update information held on a data base or manually.
Office, UP
2015 - 2016
job
Assistant System Engineer
Tata Consultancy Services.
Act as a single point of contact for phone calls, emails and tickets from customer
regarding technical issues.
• Logging & managing incident tickets in ticketing tool.
• Managing the computer, creating the users and groups using Active directory.
• Escalating incidents to Second line and appropriate team for quick resolution
• Knowledge in Microsoft office products, Exchange server, Mobile device
Management and operating system.
• Troubleshooting the user computers and installing the software, configuring the printers.
regarding technical issues.
• Logging & managing incident tickets in ticketing tool.
• Managing the computer, creating the users and groups using Active directory.
• Escalating incidents to Second line and appropriate team for quick resolution
• Knowledge in Microsoft office products, Exchange server, Mobile device
Management and operating system.
• Troubleshooting the user computers and installing the software, configuring the printers.
Exchange, Active Directory, Management, Printers, Office, Software, Server
My education
2011
-
2015
Pondicherry University
Bachelors, Information and Technology
Bachelors, Information and Technology
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