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Senior
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0
jobs
Owen Harrison
,
, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
My experience
2017 - ?
job
Customer & Technical Support Executive
Sourcing City.
My position at Sourcing City is a Customer Service Executive and Developer, some of the key features of my
role include:
• General Helpdesk, Trouble-shooting and support of Promotional Office
• Bespoke Development of Documents and Reports within Promotional Office
• To gather & evaluate feedback from customers to identify future Promotional Office development.
• Develop integration between our software and external accounts packages.
• To Configure and Import Data provided to us by our Customer Base
• To train users on how to use our software and any new elements applied.
• Create Detailed but easy to read learning material to help our team and our customers
• To work with the team to problem solve, support and develop the Promotional Office Software.
• To Troubleshoot issues identified within Promotional Office
• Programming in ASP.Net C#, SQL Server 2008+, XML
role include:
• General Helpdesk, Trouble-shooting and support of Promotional Office
• Bespoke Development of Documents and Reports within Promotional Office
• To gather & evaluate feedback from customers to identify future Promotional Office development.
• Develop integration between our software and external accounts packages.
• To Configure and Import Data provided to us by our Customer Base
• To train users on how to use our software and any new elements applied.
• Create Detailed but easy to read learning material to help our team and our customers
• To work with the team to problem solve, support and develop the Promotional Office Software.
• To Troubleshoot issues identified within Promotional Office
• Programming in ASP.Net C#, SQL Server 2008+, XML
Service, Sql server 2008, Server, Software, Office, Development, Support, Developer, Net, Sourcing, Sql, Integration, Customer service, SoMe, ASP, C, XML, ASP.NET, SQL Server, .Net
2016 - 2017
job
Junior Programmer
FlightDataPeople.
A Junior programmer in C# and SQL Server, Developing utilities and databases for our Flight Safety Systems.
I am also learning to develop IOS and Android applications for our SMS360 System for cabin crew. Some of my duties include:
• Analysing Data from Flight Data Systems
• Developing Utilities and Databases
• Customer Support and Assistance
• Bug Finding and Fixing
I also provide IT support for customers and onsite staff
• Hardware & Software Support
• Network & Online Storage Management
• Upgrading & Decommissioning Equipment
• Installation of Comms Cabinets
• Configuring Comms Cabinet Layout
I am also learning to develop IOS and Android applications for our SMS360 System for cabin crew. Some of my duties include:
• Analysing Data from Flight Data Systems
• Developing Utilities and Databases
• Customer Support and Assistance
• Bug Finding and Fixing
I also provide IT support for customers and onsite staff
• Hardware & Software Support
• Network & Online Storage Management
• Upgrading & Decommissioning Equipment
• Installation of Comms Cabinets
• Configuring Comms Cabinet Layout
Network, Utilities, Online, Server, Software, Storage, Hardware, Safety, Support, It, Sql, Management, SoMe, C, SQL Server, It support, IOS, Android, Layout
2015 - 2016
internship
Apprentice Operations Consultant
BtL Communication.
During my time at Between the Lines I spent the majority of my time working in the faults and installation of customer services, I worked directly with customers and ISP's to resolve issues and assist in installations
• Resolving Broadband Faults
• Organising Installs & Configuration of Routers
• Monitoring Customer Connections
• Onsite hardware & Software Support
• Upgrading Hardware
I have also received multiple Microsoft Qualifications during my time for Network, Security and Server
Management
• Resolving Broadband Faults
• Organising Installs & Configuration of Routers
• Monitoring Customer Connections
• Onsite hardware & Software Support
• Upgrading Hardware
I have also received multiple Microsoft Qualifications during my time for Network, Security and Server
Management
Operations, Management, Security, Network, Support, Monitoring, Hardware, Software, Server
2015 - 2015
job
Junior Butcher
DOPSON BUTCHERS LIMITED.
During my time at Dopson Butchers, the role included the following duties.
- Serving customers
- Food preparation, meat marinating etc
- Basic butchery, for example, trimming chicken and making sausages.
- Serving customers
- Food preparation, meat marinating etc
- Basic butchery, for example, trimming chicken and making sausages.
Basic
My education
2008
-
2015
High School Information Technology AND Photography
Secondary, Photography A Level
Secondary, Photography A Level
Edgbarrow School
N/a, N/a
N/a, N/a
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