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Multilingual Scrum specialist with a background in Agile transformation
Michael Carswell
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
I'd love to join you and help your teams succeed! Through my experience as a Product Owner, Scrum Master and Agile Coach I understand the power of Agile working and how to make it work for you. Having worked equally in both tech and non-tech Scrum teams I bring a unique point of view and my number one priority is to find what works for each organisation.
A real people person, my most recent role has been at ZX Ventures, the VC arm of AB InBev, the world's leading brewer. They saw the power of Agile in their dev teams and I was charged with rolling it out in functions as diverse as marketing and finance.
Let's find out what works for you!
A real people person, my most recent role has been at ZX Ventures, the VC arm of AB InBev, the world's leading brewer. They saw the power of Agile in their dev teams and I was charged with rolling it out in functions as diverse as marketing and finance.
Let's find out what works for you!
Markets
United Kingdom
Industries
Language
German
Good
English
Fluently
French
Good
Dutch
Good
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2020 - 2020
freelance
Agile Coach and Scrum Master
ZX Ventures.
Introducing Agile Practices
• Launched three Scrum teams across Finance, Analytics and Business Intelligence functions in the venture arm of AB InBev, the world's largest brewer
• Fulfilled the role of Scrum Master in new teams; coached newer Scrum Masters in other business areas
• Coached multiple teams to introduce aspects of Agile into their ways of working in order to provide immediate results before large scale Scrum implementation
Scaling Agile Teams
• Began migration of Teams from Trello to Azure Devops
• Worked with several ZX Ventures subsidiary businesses to create Scrum-of-Scrums to improve collaboration
• Turned company-mandated OKRs into integral parts of teams' planning processes; as a result, teams felt much more empowered in hitting their targets
Agile Leadership
• Created and delivered bespoke training packages in English and French for non-technical teams worldwide
• Lead with empathy and focused on solving specific pain points in teams in order to show the value of Scrum to a team
• Leveraged the Scrum framework to increase a feeling of belonging while working 100% remotely
Living the Scrum Values
• Helped Product Owners to identify and share their priorities within teams
• Drove focus within Scrum teams; used Sprint Goals to consistently measure the team's success
• Worked with stakeholders to help them understand how to operate and communicate within the Agile framework
• Launched three Scrum teams across Finance, Analytics and Business Intelligence functions in the venture arm of AB InBev, the world's largest brewer
• Fulfilled the role of Scrum Master in new teams; coached newer Scrum Masters in other business areas
• Coached multiple teams to introduce aspects of Agile into their ways of working in order to provide immediate results before large scale Scrum implementation
Scaling Agile Teams
• Began migration of Teams from Trello to Azure Devops
• Worked with several ZX Ventures subsidiary businesses to create Scrum-of-Scrums to improve collaboration
• Turned company-mandated OKRs into integral parts of teams' planning processes; as a result, teams felt much more empowered in hitting their targets
Agile Leadership
• Created and delivered bespoke training packages in English and French for non-technical teams worldwide
• Lead with empathy and focused on solving specific pain points in teams in order to show the value of Scrum to a team
• Leveraged the Scrum framework to increase a feeling of belonging while working 100% remotely
Living the Scrum Values
• Helped Product Owners to identify and share their priorities within teams
• Drove focus within Scrum teams; used Sprint Goals to consistently measure the team's success
• Worked with stakeholders to help them understand how to operate and communicate within the Agile framework
Finance, Processes, Framework, Planning, Azure DevOps, Coach, Trello, Implementation, Analytics, Scrum, Leadership, Agile coach, Agile, Training, DevOps, Azure, Scrum master, Business Intelligence
2019 - 2020
freelance
Product Owner
Trimble.
Agile Coaching
• Acted as a Scrum Coach for teams across Europe
• Created weekly seminars for Scrum knowledge sharing
• Communicated to senior leadership the importance of shared understanding of Agile
Product Strategy
• Defined the vision for Trimble Metrics, a SaaS product for the Mechanical Engineering and Plumbing industry to run their entire business from estimating to creating to maintaining
• Conducted extensive market research in collaboration with Marketing team to prioritise feature development and go-to-market strategy
Product Development
• Managed the Product Backlog for functional and non-functional requirements
• Wrote clear user stories to maximise development focus
• Multilingual collaboration with international Sales, Marketing, and Training teams to understand specific market requirements
Requirements Gathering
• Initiated the Trimble Influencer Programme as a means to increase customer engagement through pilot launches
• Conducted frequent virtual and in-person customer seminars to gather feedback on product progress
• Identified product areas to borrow versus build, including business intelligence, user onboarding and financial services
Product End-of-Life Management
• Prioritised key support issues of existing product suite before transition to new products
• Created customer transition plan on basis of revenue gained/lost
• Managed customer expectations of feature improvement in light of organisational priorities
• Acted as a Scrum Coach for teams across Europe
• Created weekly seminars for Scrum knowledge sharing
• Communicated to senior leadership the importance of shared understanding of Agile
Product Strategy
• Defined the vision for Trimble Metrics, a SaaS product for the Mechanical Engineering and Plumbing industry to run their entire business from estimating to creating to maintaining
• Conducted extensive market research in collaboration with Marketing team to prioritise feature development and go-to-market strategy
Product Development
• Managed the Product Backlog for functional and non-functional requirements
• Wrote clear user stories to maximise development focus
• Multilingual collaboration with international Sales, Marketing, and Training teams to understand specific market requirements
Requirements Gathering
• Initiated the Trimble Influencer Programme as a means to increase customer engagement through pilot launches
• Conducted frequent virtual and in-person customer seminars to gather feedback on product progress
• Identified product areas to borrow versus build, including business intelligence, user onboarding and financial services
Product End-of-Life Management
• Prioritised key support issues of existing product suite before transition to new products
• Created customer transition plan on basis of revenue gained/lost
• Managed customer expectations of feature improvement in light of organisational priorities
Onboarding, Manager, Go, Feature, International, Coach, Development, Support, Mechanical engineering, Engineering, Sales, Management, User stories, Marketing, Leadership, Product Manager, Saas, Agile, Training, Research, Market research, Product development, Business Intelligence, Scrum, Coaching
2013 - 2019
job
Analyst / Product Manager / Agile Team Lead
UK Government.
Coaching
• Led cross-functional agile teams of data and business intelligence analysts
• Identified opportunities for training and knowledge-sharing across departments
• Agile team structure became a model of best practice to be replicated across UKG departments
Product Management
• Managed transition from single monolithic desktop software to multiple lightweight web applications to meet specific users' data analysis requirements
• Initiated and managed products across SDLC stages for various departments including Foreign and Commonwealth Office and the Ministry of Defence
Data Analysis
• Used Excel spreadsheets and macros to quickly efficiently thousands of lines of data
• Reported results of analysis projects to senior levels of government
Big Data
• Close collaboration with legal experts to ensure compliance with data protection legislation
• Ensured data was being processed effectively to maximise its value
• Demonstrated the power, and the risks, of big data and IoT to multiple UKG departments
• Led cross-functional agile teams of data and business intelligence analysts
• Identified opportunities for training and knowledge-sharing across departments
• Agile team structure became a model of best practice to be replicated across UKG departments
Product Management
• Managed transition from single monolithic desktop software to multiple lightweight web applications to meet specific users' data analysis requirements
• Initiated and managed products across SDLC stages for various departments including Foreign and Commonwealth Office and the Ministry of Defence
Data Analysis
• Used Excel spreadsheets and macros to quickly efficiently thousands of lines of data
• Reported results of analysis projects to senior levels of government
Big Data
• Close collaboration with legal experts to ensure compliance with data protection legislation
• Ensured data was being processed effectively to maximise its value
• Demonstrated the power, and the risks, of big data and IoT to multiple UKG departments
Data protection, LED, Manager, Power, Web, Software, Office, Analyst, Compliance, Iot, Excel, Management, Product Manager, Agile, Training, Big Data, Product Management, Business Intelligence, Coaching, Data Analysis
2009 - 2013
job
Digital Media Assistant
The R&A.
• Localised TheOpen.com for the Spanish and Japanese markets
• Using Sitecore CMS to manage content for all R&A and The Open Championship websites and mobile applications
• Designed the first Rules of Golf application with quizzes and videos
• Copywriting for landing pages of The Open Championship websites, reaching tens of millions of users
• Using Sitecore CMS to manage content for all R&A and The Open Championship websites and mobile applications
• Designed the first Rules of Golf application with quizzes and videos
• Copywriting for landing pages of The Open Championship websites, reaching tens of millions of users
Copywriting, CMS, Websites, R, Sitecore, Content, Landing pages
My education
2008
-
2013
University of St Andrews
Master of Arts, French and German with Linguistics
Master of Arts, French and German with Linguistics
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