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Learning and Development Facilitator
Scott McCarthy Assoc CIPD
,
Caerphilly, United Kingdom
Experience
Other titles
Skills
I'm offering
I have over 20 years of experience in service whether that be external or internal customer experience. Most recent I have gained almost 5 years L&D experience. I am qualified to CIPD level 3, an ICS qualified Coach and I have recently obtained a certificate as a Mental Health First Aider.
I am a confident Trainer, Facilitator and Coach who believes strongly in to 70/20/10 model
I am a confident Trainer, Facilitator and Coach who believes strongly in to 70/20/10 model
Markets
United Kingdom
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2015 - 2019
job
L&D practitioner.SSIONAL
PROFE.
PROFESSIONAL
Key Responsibilities:
Managing full learning cycle
• Delivery of 9 internal courses across the UK and Europe
Training Delivery
• Delivery of the external ICS First Impressions course
Professional Development Review
• Coaching & Mentoring
Employee Engagement
• Inter-department liaison as required
Relationship building
Competent in learning methodologies • Creating & updating course material
Operating in fast-paced business • Post course evaluation
Coaching • Mental Health First Aid
Performance Support
Key Responsibilities:
Managing full learning cycle
• Delivery of 9 internal courses across the UK and Europe
Training Delivery
• Delivery of the external ICS First Impressions course
Professional Development Review
• Coaching & Mentoring
Employee Engagement
• Inter-department liaison as required
Relationship building
Competent in learning methodologies • Creating & updating course material
Operating in fast-paced business • Post course evaluation
Coaching • Mental Health First Aid
Performance Support
Coaching, Training, Mentoring, Employee Engagement, Support, Health, Development
2012 - 2015
job
Key Account Project Coordinator
unknown.
SKILLS Key Responsibilities:
• Provide added value to our Key Account buyers / clients through customer facing
meetings and site auditing
TECHNICAL
• Undertake projects such as peak increases, recycling improvements, cost
Competent Microsoft Office Skills
reductions, sack orders, open & close work whilst supporting wider business
Social Media User
functions in Key Account Team and Customer Care
• Inter-department liaison as required
• Provide added value to our Key Account buyers / clients through customer facing
meetings and site auditing
TECHNICAL
• Undertake projects such as peak increases, recycling improvements, cost
Competent Microsoft Office Skills
reductions, sack orders, open & close work whilst supporting wider business
Social Media User
functions in Key Account Team and Customer Care
• Inter-department liaison as required
Social Media, Coordinator, Office, Social
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