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Customer Support Specialist with Global Banking experience
Zeeshan Khan
,
Nottingham, United Kingdom
Experience
Other titles
Skills
I'm offering
MSc (Financial Analysis) graduate with 7 years of experience in a global bank working in operations, seeking a challenging role in finance or operations in order to fully utilize the academic skills along with experience.
Markets
United States
(Remote
only)
United Kingdom
(Remote
only)
Language
English
Fluently
Ready for
Ongoing relation / part-time
Available
My experience
2008 - 2012
job
MIS Navigation & Controls Manager - CS & Q Pakistan
Citibank N.A.
• Managing the controls shop generating various reports and analysis on indicators related to CS&Q unit performance and providing decision support to unit and group heads.
• Responsible for the implementation for all major projects/initiatives undertaken in CS&Q. All financials and head count budgeting, analysis and processing
• CS&Q Budget planning and projection, expense management across controllable lines. Preparation of annual budget and reforecast each month for the department.
• Ensuring adequacy of controls in all financial/nonfinancial transaction processing.
• Managing processing, operational & control functions related to Branch Banking instructions and credit cards through Phone Banking.
• Responsible for the implementation for all major projects/initiatives undertaken in CS&Q. All financials and head count budgeting, analysis and processing
• CS&Q Budget planning and projection, expense management across controllable lines. Preparation of annual budget and reforecast each month for the department.
• Ensuring adequacy of controls in all financial/nonfinancial transaction processing.
• Managing processing, operational & control functions related to Branch Banking instructions and credit cards through Phone Banking.
Budget, Management, Banking, Implementation, Support, Processing, Manager
My education
2020
IBM
Data Science, Data Science with R, Python,
Data Science, Data Science with R, Python,
2012
-
2013
University of Northampton
MSc, Management
MSc, Management
2007
-
2010
Pakistan Institute of Management
MBA, Supply Chain Management
MBA, Supply Chain Management
2000
-
2003
Preston Institute of Management AND Technology
BSc, N/a
BSc, N/a
1997
-
1998
Islamia English School
OLevel, English & Mathematics included
OLevel, English & Mathematics included
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