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Human Resources Professional with HR documentation, policy and process development specialism
Alice Lacey
,
Bridgnorth, United Kingdom
Experience
Other titles
Skills
I'm offering
A practical, hands-on HR professional with a strong understanding of delivering to business needs.
Highly effective at providing quality, detailed work under pressure, and with a large and varied caseload. Has a strong understanding of leading and persuading at all levels; supporting and challenging
colleagues and management teams for the delivery of effective results. A natural problem solver,
always striving to develop more efficient and effective ways of working.
I am available to help you create your HR processes and procedures including all documentation and policies.
Highly effective at providing quality, detailed work under pressure, and with a large and varied caseload. Has a strong understanding of leading and persuading at all levels; supporting and challenging
colleagues and management teams for the delivery of effective results. A natural problem solver,
always striving to develop more efficient and effective ways of working.
I am available to help you create your HR processes and procedures including all documentation and policies.
Markets
United Kingdom
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2020 - ?
job
Human Resources Business Partner
Platform Housing Group.
Business Partnering in all aspects of HR and ER
Talent management, Optimization and development of processes, Change processes, Team development, Manager development and coaching, Organizational and managerial development, Coaching, Recruitment, Onboarding, Business strategy, Performance Management, Employee benefits, Employee Engagement, Business development, Project coordination, Change management, Project Management, Human Resources
2019 - 2020
job
HR Advisor
Accomplish Group.
Providing support for adults with Autism, Mental Health needs, Learning Disabilities and Acquired Brain
Injuries; their services support over 1,000 people across England and Wales.
-Key Achievements-
Halving outstanding ER cases from 140 to 70 within two months and maintaining that level for twelve months
Implementing creative strategies to engage stakeholders from 70 separate sites, reducing case turnaround from months to weeks
Identifying the need for a more robust absence management process, I developed documentation and procedures which have been implemented companywide
Identifying shortfalls in management skills I created an Investigation training guide which was implemented across my region, and embedded a 'right first time' expectation for the South West
Responsibilities
• Managing all Employment Relations cases for 70 sites/1300 employees including:
Disciplinary and grievance processes Investigations Suspensions and safeguarding Long and short-term
absence management Performance management Flexible working Family Leave
• Providing front line legal and policy advice to employees and managers
• Case and data reporting
• Managing a workload of around 80 rolling cases efficiently and effectively
• Updating and improving HR systems and processes
Injuries; their services support over 1,000 people across England and Wales.
-Key Achievements-
Halving outstanding ER cases from 140 to 70 within two months and maintaining that level for twelve months
Implementing creative strategies to engage stakeholders from 70 separate sites, reducing case turnaround from months to weeks
Identifying the need for a more robust absence management process, I developed documentation and procedures which have been implemented companywide
Identifying shortfalls in management skills I created an Investigation training guide which was implemented across my region, and embedded a 'right first time' expectation for the South West
Responsibilities
• Managing all Employment Relations cases for 70 sites/1300 employees including:
Disciplinary and grievance processes Investigations Suspensions and safeguarding Long and short-term
absence management Performance management Flexible working Family Leave
• Providing front line legal and policy advice to employees and managers
• Case and data reporting
• Managing a workload of around 80 rolling cases efficiently and effectively
• Updating and improving HR systems and processes
Training, Performance Management, Management, Embedded, Turnaround, Support, Policy advice, Health, Guide, Processes
2015 - 2019
job
HR Officer
Bridgnorth Aluminium Ltd.
An aluminium casting and rolling manufacturer with 400 employees and a global reputation for high quality.
A traditional unionised environment with a European parent company.
-Key achievements-
I led a project to review and update all HR documentation; within 2 years I had created new or updated existing
documentation for all aspects of the department including contracts, policies, in house training, request forms,
interview documentation, performance management, short term absence management and many others.
Recognising a shortfall in required talent across the market, I conducted a 'talent audit' of our employees,
identifying individuals who could be considered for management fast track and succession planning.
Following an increase in turnover of long term staff I created an exit interview process which was incorporated into senior management metric reports, and led to further retention plans and employee engagement initiatives.
In order to support the development of our management teams I created and delivered 'toolbox talks' covering
all aspects of ER as a standalone project and ultimately an ongoing process for the on boarding of managers.
Responsibilities
• Supporting a site of 400 employees with Employment Relations casework including;
Disciplinary and grievance processes Investigations Long and short-term absence management
Performance management Flexible working Family Leave
• Policy development
• Organisational restructuring projects
• Recruitment and on-boarding
• Training & Development management
• Data/metric development and reporting
• Administration and system management
• Purchasing (use of CAPEX/PO/invoicing)
A traditional unionised environment with a European parent company.
-Key achievements-
I led a project to review and update all HR documentation; within 2 years I had created new or updated existing
documentation for all aspects of the department including contracts, policies, in house training, request forms,
interview documentation, performance management, short term absence management and many others.
Recognising a shortfall in required talent across the market, I conducted a 'talent audit' of our employees,
identifying individuals who could be considered for management fast track and succession planning.
Following an increase in turnover of long term staff I created an exit interview process which was incorporated into senior management metric reports, and led to further retention plans and employee engagement initiatives.
In order to support the development of our management teams I created and delivered 'toolbox talks' covering
all aspects of ER as a standalone project and ultimately an ongoing process for the on boarding of managers.
Responsibilities
• Supporting a site of 400 employees with Employment Relations casework including;
Disciplinary and grievance processes Investigations Long and short-term absence management
Performance management Flexible working Family Leave
• Policy development
• Organisational restructuring projects
• Recruitment and on-boarding
• Training & Development management
• Data/metric development and reporting
• Administration and system management
• Purchasing (use of CAPEX/PO/invoicing)
Recruitment, LED, Processes, Contracts, Audit, Development, Retention, Support, Casting, Administration, Management, Employee Engagement, Interview, Performance Management, Training, Audit, Contracts
2015 - 2015
job
Operations Agent
DHL Express via Pertemps.
• Report creation and data extraction
• Operational administration
• Customer support and contact
• Operational administration
• Customer support and contact
Administration, Operations, Support, Agent
2014 - 2015
job
Customer Representative
Nationwide Building Society.
• Administration
• Cash transactions
• Customer interaction and complaints handling
• Cash transactions
• Customer interaction and complaints handling
Administration
2013 - 2014
job
General Manager
The Bell and Talbot Public House.
• Customer Service
• Recruitment & Training
• Event & Stock management
• Recruitment & Training
• Event & Stock management
Training, Event, Customer service, Management, Recruitment, Service, Manager
My education
2020
CPD approved
Diploma, Employment Law
Diploma, Employment Law
2018
-
2020
CIPD
Level 5, Human Resources Management
Level 5, Human Resources Management
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