$$
{{ $t($store.state.user.experience_value_in_dollars) }}
Junior
{{ $t($store.state.user.experience_search_name) }}
0
jobs
Creating high quality and professional digital content
Grant Williams
,
Redditch, United Kingdom
Experience
Other titles
Skills
I'm offering
I graduated from Staffordshire University in Summer 2017 with a degree in Web Design BsC (Hons). I have a passion of creating and designing professional and clean websites. I am also interested in all aspects of computing.
Please visit my portfolio website which showcases examples of my work:
http://*******.***
Please visit my portfolio website which showcases examples of my work:
http://*******.***
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Available
My experience
2020 - ?
job
Digital Marketing & Web Development Manager
HFS Specialities LTD.
•Creating, developing and updating company websites and product pages using Shopify
•Communicating with Dutch partners to develop new division website
•Creating and setting up engaging content and campaigns for social media platforms including Facebook, Instagram and Pinterest
•Setting up promotions and marketing emails
•Communicating with Dutch partners to develop new division website
•Creating and setting up engaging content and campaigns for social media platforms including Facebook, Instagram and Pinterest
•Setting up promotions and marketing emails
E-commerce, Shopify, Digital Marketing, Web content, Digital design, Social media content, Social Media Marketing, Video content
2020 - ?
job
1st Line IT Support
Sigma Financial Group.
• Providing IT Support for COVID-19 tracing agents on the helpdesk for technical issues. This includes telephone, email, web site and remote assistance to customers with their problems.
• Interacting efficiently with the development team for software / fix delivery.
• Diagnosing priority/impact of incoming cases.
• Logging helpdesk tickets and escalate as required.
• Updating progress of assigned tickets and closing them when they have been resolved.
• Monitoring logged tickets.
• Reviewing all tickets on a daily basis and assisting with any issues and providing progress updates to customers.
• Troubleshooting technical issues for customers and internal staff using IT procedure flowcharts and initiative.
• Providing guidance and knowledge transfer to others via day-to-day interaction and writing knowledge base articles and manuals.
• Interacting efficiently with the development team for software / fix delivery.
• Diagnosing priority/impact of incoming cases.
• Logging helpdesk tickets and escalate as required.
• Updating progress of assigned tickets and closing them when they have been resolved.
• Monitoring logged tickets.
• Reviewing all tickets on a daily basis and assisting with any issues and providing progress updates to customers.
• Troubleshooting technical issues for customers and internal staff using IT procedure flowcharts and initiative.
• Providing guidance and knowledge transfer to others via day-to-day interaction and writing knowledge base articles and manuals.
Writing, It support, It, Support, Monitoring, Development, Software, Web
2019 - 2020
job
Website & Digital Merchandiser
The Helping Hand Company.
● Managing all social media platforms regularly posting engaging content such as promotions and competitions to boost social media performance
● Was in charge of producing content and designs for Black Friday and 12 Days of Christmas campaigns
● Creating regular emails and newsletters using Mailchimp
● Managing campaigns throughout the website, social media and emails
● Managing and updating the shop website regularly using WordPress and WooCommerce
● Re-developing the website to make it more user friendly and enhancing the user experience
● Managing Amazon Vendor Central
● Optimizing the website using SEO and keywords
● Producing detailed monthly reports, monitoring website performance and social media platforms, and looking at ways to increase engagement
● Processing online and telephone orders during busy periods
● Was in charge of producing content and designs for Black Friday and 12 Days of Christmas campaigns
● Creating regular emails and newsletters using Mailchimp
● Managing campaigns throughout the website, social media and emails
● Managing and updating the shop website regularly using WordPress and WooCommerce
● Re-developing the website to make it more user friendly and enhancing the user experience
● Managing Amazon Vendor Central
● Optimizing the website using SEO and keywords
● Producing detailed monthly reports, monitoring website performance and social media platforms, and looking at ways to increase engagement
● Processing online and telephone orders during busy periods
Social Media, Wordpress, Seo, User Experience, WooCommerce, Mailchimp, Website, Content, It, Amazon, Monitoring, Online, Processing, Social
2018 - 2019
job
Website Content Editor
Pritchards.
● Managing and processing customer orders daily, promoting a high level of customer service at all times
● Providing online customer support by responding to all enquiries via emails, telephone and live chat
● Designing professional graphics and content for emails, website and social media platforms to promote and increase products and sales
● Using E-Commerce CMS software VisualSoft to manage the website and setting up discounts
● Creating regular marketing email campaigns using Mailchimp to increase sales and performance
● Listing and editing product information and data on the website and eBay with basic SEO keywords
● Updating the website regularly creating new banners and uploading content
● Managing the company's social media platforms to upload regular content and boosting posts to increase engagement
● Creating professional posters and leaflets promoting the shop for publications in local magazines
● Monitoring website and sales performance using Google Analytics
● Providing online customer support by responding to all enquiries via emails, telephone and live chat
● Designing professional graphics and content for emails, website and social media platforms to promote and increase products and sales
● Using E-Commerce CMS software VisualSoft to manage the website and setting up discounts
● Creating regular marketing email campaigns using Mailchimp to increase sales and performance
● Listing and editing product information and data on the website and eBay with basic SEO keywords
● Updating the website regularly creating new banners and uploading content
● Managing the company's social media platforms to upload regular content and boosting posts to increase engagement
● Creating professional posters and leaflets promoting the shop for publications in local magazines
● Monitoring website and sales performance using Google Analytics
Website, Basic, UP, Social, Processing, Online, Google, Software, Ebay, Monitoring, Support, Content, Marketing, Service, Analytics, Sales, Customer service, Mailchimp, E-commerce, CMS, Google analytics, Seo, Social Media
2017 - 2017
job
Junior Software Developer
Cam Systems.
● Working on Design projects for the Company
● Using new software such as Visual Studio Code
● Using Development tools such as Git
● Using new software such as Visual Studio Code
● Using Development tools such as Git
Design, Git, Visual Studio, Developer, Visual studio code, Development, Software
2011 - 2011
job
IT Repair Assistant
Nortech Computers.
• I gained an understanding of how computers run and how hard drives are used to store data and files.
• Repairing PC's and laptops.
• Installing / uninstalling software and applications
• Running spyware / anti-malware software for detecting and removing viruses
• Taking phone calls on the front desk and dealing with queries from customers
• Responsible for ordering computing equipment and pricing up products
• Repairing PC's and laptops.
• Installing / uninstalling software and applications
• Running spyware / anti-malware software for detecting and removing viruses
• Taking phone calls on the front desk and dealing with queries from customers
• Responsible for ordering computing equipment and pricing up products
It, Software, PC, UP
My education
2014
-
2017
Staffordshire University
BSc, Web Design
BSc, Web Design
2007
-
2014
Gordano School
Secondary, Mathematics and English C
Secondary, Mathematics and English C
Grant's reviews
Grant has not received any reviews on Worksome.
Contact Grant Williams
Worksome removes the expensive intermediaries and gives you direct contact with relevant talent.
Create a login and get the opportunity to write to Grant directly in Worksome.
are ready to help you
and get specific bids from skilled talent in Denmark