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A commercially and operationally orientated Finance Director
David Phillips
,
Altrincham, United Kingdom
Experience
Other titles
Skills
I'm offering
A commercially orientated Finance Director who has led multiple software and technology rollouts within driving organic performance and systems improvements within businesses with aggressive expansion plans.
Working closely with department heads to harness technology to streamline processes, build a culture of business improvement and maximise market opportunities to support and drive growth.
Examples include :
New Software Roll out. Implementation of new timesheet management systems, associated controls and financial systems.
Business / Data Analysis – Identified and delivered over £25m of additional revenue opportunities from existing, prospective and former clients.
Business Process improvement – Through development of automated targeted conditional telephone scripts, to support reduce time spent on customer service calls, reducing call times by 65%.
Risk and Compliance Management – Designed and implemented regulatory oversight processes covering QA, GDPR and direct marketing protocols.
Business analysis modelling to identify financial benefits and risks associated with business change programmes and integrating acquired businesses within existing operations.
Commercial Negotiations – Renegotiated supplier contracts to reduce lead acquisition costs by 25% and purchase of competitors resulting in £5m revenue and £800K in profits.
Working closely with department heads to harness technology to streamline processes, build a culture of business improvement and maximise market opportunities to support and drive growth.
Examples include :
New Software Roll out. Implementation of new timesheet management systems, associated controls and financial systems.
Business / Data Analysis – Identified and delivered over £25m of additional revenue opportunities from existing, prospective and former clients.
Business Process improvement – Through development of automated targeted conditional telephone scripts, to support reduce time spent on customer service calls, reducing call times by 65%.
Risk and Compliance Management – Designed and implemented regulatory oversight processes covering QA, GDPR and direct marketing protocols.
Business analysis modelling to identify financial benefits and risks associated with business change programmes and integrating acquired businesses within existing operations.
Commercial Negotiations – Renegotiated supplier contracts to reduce lead acquisition costs by 25% and purchase of competitors resulting in £5m revenue and £800K in profits.
Markets
United Kingdom
Industries
Language
English
Fluently
Ready for
Full time contractor
Available
My experience
2015 - ?
freelance
Financial and operational consultant
Rokko Partnership.
Owner Managed Consultancy
• Set up and oversaw financial and regulatory oversight of an outsourced debt collection and call centre operations
• Project Managed upgrade of financial software and implementation of new timesheet management system to generate operational efficiencies for rapidly growing recruitment
• Reconciliation and collection of over 75% old debts (>3 months overdue)
• Set up and oversaw financial and regulatory oversight of an outsourced debt collection and call centre operations
• Project Managed upgrade of financial software and implementation of new timesheet management system to generate operational efficiencies for rapidly growing recruitment
• Reconciliation and collection of over 75% old debts (>3 months overdue)
Operations, Management, Recruitment, Implementation, Regulatory, Software
2012 - 2019
job
Group Finance Director
Flairford Group Limited.
t/a Brunel Franklin - Claims Management (Turnover £18m)
• Facilitated gross profit margin growth from 65% to over 75%, whilst also reducing operating costs enabling a near trebling of net profits to £6m in 2017-8 financial year.
• Upgraded financial accounting package to Sage 200, integrating with case management tool, payment platforms and other platforms to support 10 fold growth turnover, eradicating 95% of system errors.
• Increased cases per client by 42% to maximise revenues, promoting effective cross selling and overhauling referral system to generate additional £3m revenue.
• Introduced a streamlined client communication strategy targeted to desired outcome, reducing attrition rates by 18% and lead/sales conversion times by 25% and reducing bad debt ratio by 70%.
• Improved financial modelling and forecasting by adopting comprehensive data analysis of different system reports, resulting in greater accuracy and insight of performance drivers.
• Recruited, managed and developed up to 13 employees and managers (direct reports) and indirectly workforce of 170, focusing on delivering excellent customer service and profitability.
• Liaison with external groups of investors communicating financial and business performance and handling exit strategies for groups of shareholders.
• Took over as Group Managing Director in March 2016 driving strategy to overcome various business and market challenges.
• Facilitated gross profit margin growth from 65% to over 75%, whilst also reducing operating costs enabling a near trebling of net profits to £6m in 2017-8 financial year.
• Upgraded financial accounting package to Sage 200, integrating with case management tool, payment platforms and other platforms to support 10 fold growth turnover, eradicating 95% of system errors.
• Increased cases per client by 42% to maximise revenues, promoting effective cross selling and overhauling referral system to generate additional £3m revenue.
• Introduced a streamlined client communication strategy targeted to desired outcome, reducing attrition rates by 18% and lead/sales conversion times by 25% and reducing bad debt ratio by 70%.
• Improved financial modelling and forecasting by adopting comprehensive data analysis of different system reports, resulting in greater accuracy and insight of performance drivers.
• Recruited, managed and developed up to 13 employees and managers (direct reports) and indirectly workforce of 170, focusing on delivering excellent customer service and profitability.
• Liaison with external groups of investors communicating financial and business performance and handling exit strategies for groups of shareholders.
• Took over as Group Managing Director in March 2016 driving strategy to overcome various business and market challenges.
Forecasting, Customer service, Management, Finance, Sales, Service, Growth, Net, Support, UP, Technology
2004 - 2014
job
Managing Director
Intelligent Corporate Solutions Ltd t/a iCorp Solutions -.
Recruitment / business consultancy
• Provided FD services for mix client base including Trafficbroker, Phoenix luxury goods T/A Aquascutum, Aria PC, Aquarium Software.
• Sector involvement included technology, eRetailer, affiliate marketing/web publishing, luxury goods and corporate intelligence
• Set up small boutique executive recruitment consultancy with a focus on professional services and construction sectors.
• Upgraded financial systems and software in rapid growth companies, improving management information reports in SME entrepreneurial businesses.
• Set up small pop-up regional office of a corporate intelligence company driving sales pipeline, planning investigation strategy and producing client reports to test viability of a permanent office.
• Provided FD services for mix client base including Trafficbroker, Phoenix luxury goods T/A Aquascutum, Aria PC, Aquarium Software.
• Sector involvement included technology, eRetailer, affiliate marketing/web publishing, luxury goods and corporate intelligence
• Set up small boutique executive recruitment consultancy with a focus on professional services and construction sectors.
• Upgraded financial systems and software in rapid growth companies, improving management information reports in SME entrepreneurial businesses.
• Set up small pop-up regional office of a corporate intelligence company driving sales pipeline, planning investigation strategy and producing client reports to test viability of a permanent office.
Marketing, Management, Sales, Recruitment, Technology, Test, Growth, Affiliate, Office, Software, Web, Affiliate marketing, PC, Planning, UP
2000 - 2004
job
Finance Director/Company Secretary
Harness Software Ltd/ Brightstar Technology/ Starview and Snowshill Allied Holdings.
Supported a serial entrepreneur and family private office in a number of their companies operating automotive assembly component (design and build) technology and mobile phones.
• Set up operations and financial systems for grey market trader of mobile phone handsets to support growth of turnover to £100m+ operating on very low margins.
• Implemented rigorous due diligence and risk control procedures to mitigate maximum £4m risk of VAT fraud and allay fears to HMRC and company lenders.
• Helped turn around £100K monthly loss-making software business to break even within 5 months and then coordinated and handled company presentations through to legal contracts in sale of company to multinational for 10x Revenues.
• Supported MD in investor/lender liaison, providing financial information, contract negotiations with 3rd party backers with loan funding line of £1-4m including VC.
• Set up operations and financial systems for grey market trader of mobile phone handsets to support growth of turnover to £100m+ operating on very low margins.
• Implemented rigorous due diligence and risk control procedures to mitigate maximum £4m risk of VAT fraud and allay fears to HMRC and company lenders.
• Helped turn around £100K monthly loss-making software business to break even within 5 months and then coordinated and handled company presentations through to legal contracts in sale of company to multinational for 10x Revenues.
• Supported MD in investor/lender liaison, providing financial information, contract negotiations with 3rd party backers with loan funding line of £1-4m including VC.
Design, Operations, Due Diligence, Finance, Technology, Growth, Support, Office, Software, Contracts, UP
1994 - 2000
job
Commercial Director
Elba (UK) Ltd.
1992 - 1994
job
Group Financial Controller
Byrom Consultants Ltd / Seamos Marketing Inc.
Set up financial control operations to support the accommodation arm of the 1994 Soccer World cup
1988 - 1992
job
Audit Senior
Seamos Marketing Inc.
Systems Expertise
Accounting/ERP -Microsoft Dynamics, Sage Suite inc 200, Xero, Sagepay
Aquarium CRM and Robotic Case Management, Salesforce
Microsoft Office, Sharepoint and Microsoft 365
Ultra - Dialler Software, Mailchimp, Feefo, Google Analytics,
Accounting/ERP -Microsoft Dynamics, Sage Suite inc 200, Xero, Sagepay
Aquarium CRM and Robotic Case Management, Salesforce
Microsoft Office, Sharepoint and Microsoft 365
Ultra - Dialler Software, Mailchimp, Feefo, Google Analytics,
Google analytics, CRM, Audit, ERP, SharePoint, Mailchimp, Salesforce, Management, Analytics, Xero, Office, Software, Google, Audit
My education
1988
-
1991
Institute of Chartered Accountants
ACA, Chartered Accountant
ACA, Chartered Accountant
1985
-
1988
University of Sheffield
N/a, Economics 2.1
N/a, Economics 2.1
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