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Senior
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Operations Manager
Clare Hurford
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
A highly skilled Operations Manager with over ten years’ experience working for C-Suite teams across multiple disciplines and industries. I have strong problem solving skills and provide practical solutions whilst working to tight budgets and deadlines. I always run towards the gun fire offering maximum efficiency and a quality output.
Key skills:
- Project Management
- Culture Development & Cultivation
- Operations Management
- People Management
- Productivity and Progression
Recent Projects:
- Moving office, scaling up/down, finding a new home or making return to work plans in the “new normal” 📦🚚🔨
- People and culture support during this… yep, i’m gonna say it… unprecedented time?💡🤗💛
- I can help you get your sh*t together or make headway with personal or business projects? 📆😖🆘
Someone recently described me as a “Swiss Army Knife” and who doesn’t need one of those, right?🦸🏼♀️
Key skills:
- Project Management
- Culture Development & Cultivation
- Operations Management
- People Management
- Productivity and Progression
Recent Projects:
- Moving office, scaling up/down, finding a new home or making return to work plans in the “new normal” 📦🚚🔨
- People and culture support during this… yep, i’m gonna say it… unprecedented time?💡🤗💛
- I can help you get your sh*t together or make headway with personal or business projects? 📆😖🆘
Someone recently described me as a “Swiss Army Knife” and who doesn’t need one of those, right?🦸🏼♀️
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2019 - 2020
job
Culture & Operations Manager
Hidden.
Lead company culture initiatives such as:
- Redefined the company values and implemented new processes
incorporating the new values
- Developed a peer to peer learning and development programme
- Standardised and implemented an inclusive onboarding process
- Launched monthly newsletter "The Group Chat" curating good
news stories/ points of interest/staff discounts and offers
- Launched an Employee Resource Group and Social Committee
- Worked with branding agency on company rebrand and website
redesign
- Organised company wide events promoting wellness and positive mental health
- Create central archive of company documents, contracts, artwork and assets
- Administer benefits and perks and support future growth of the
offering
- Host monthly Culture and Ops meeting with the founders
- Create company wide quarterly presentations and give culture updates
- Enhance culture and morale with regular socials and team building
events
- Manage monthly finance and operations processes using Excel and Xero
- Redefined the company values and implemented new processes
incorporating the new values
- Developed a peer to peer learning and development programme
- Standardised and implemented an inclusive onboarding process
- Launched monthly newsletter "The Group Chat" curating good
news stories/ points of interest/staff discounts and offers
- Launched an Employee Resource Group and Social Committee
- Worked with branding agency on company rebrand and website
redesign
- Organised company wide events promoting wellness and positive mental health
- Create central archive of company documents, contracts, artwork and assets
- Administer benefits and perks and support future growth of the
offering
- Host monthly Culture and Ops meeting with the founders
- Create company wide quarterly presentations and give culture updates
- Enhance culture and morale with regular socials and team building
events
- Manage monthly finance and operations processes using Excel and Xero
Growth, Manager, Processes, Social, Redesign, Development, Support, Website, Finance, Onboarding, Operations manager, Contracts, Operations, Project coordination, Project Management, Corporate events, Event management, Event coordination, Event planning, Event organizer, Strategic procurement, Sourcing, Purchase, Xero, Excel, Bookkeeping, Reporting, Administration, Personal assistant, Administrative Assistant
2013 - 2019
job
Senior Executive Assisant & Operations Manager
Private Family Office.
- Managed 25 commercial and resi tenanted properties in London, NY and Southampton
- Project managed 4 successful planning applications in Westminster and Islington
- Managed a small team of people across different business
functions
- Conducted Chief of Staff duties monitoring probation periods and performance reviews
- Assisted the Chairman of Crystal Palace Football Club with all
duties relating to the Club
- Execute approx. 20 corporate and personal events per year across
the UK, Europe and US incl. birthdays, bi annual shareholder events and staff parties for 200+guests
- Organise international, private and commercial travel for family,
social and business trips incl. yacht, jet and heli charters creating
detailed itineraries.
- Lead on special ad hoc projects such as property renovations,
recruitment, contract negotiations, any legal matters.
- Create Powerpoint decks for weekly meetings and Bi-Annual Shareholder meetings held in London and the US
- Created company website using Wix.com for a new business venture
- Project managed 4 successful planning applications in Westminster and Islington
- Managed a small team of people across different business
functions
- Conducted Chief of Staff duties monitoring probation periods and performance reviews
- Assisted the Chairman of Crystal Palace Football Club with all
duties relating to the Club
- Execute approx. 20 corporate and personal events per year across
the UK, Europe and US incl. birthdays, bi annual shareholder events and staff parties for 200+guests
- Organise international, private and commercial travel for family,
social and business trips incl. yacht, jet and heli charters creating
detailed itineraries.
- Lead on special ad hoc projects such as property renovations,
recruitment, contract negotiations, any legal matters.
- Create Powerpoint decks for weekly meetings and Bi-Annual Shareholder meetings held in London and the US
- Created company website using Wix.com for a new business venture
Operations, Operations manager, Recruitment, International, Planning, Manager, Project Management, Project coordination, Executive assistance, Personal assistant, Administrative Assistant, Administration in general, Administration, Bookkeeping, Budget and accounting, Excel, Reporting, Presentation Design, Wix, Web design
2013 - 2013
job
Project Manager
Tag Worldwide Ltd.
- Lead projects from client brief through to delivery
- Supported the team of Art Directors, Copy Writers, Designers and Art Workers to deliver work on time, on budget and on brief.
- Interpreted client briefs, rewrote them, then brief relevant
creative teams.
- Worked with the Creative Director to ensure his and the clients demands were met
- Supported the team of Art Directors, Copy Writers, Designers and Art Workers to deliver work on time, on budget and on brief.
- Interpreted client briefs, rewrote them, then brief relevant
creative teams.
- Worked with the Creative Director to ensure his and the clients demands were met
Design, Project Manager, Budget, Manager
2012 - 2012
job
PA to CEO & CFO
Tag Worldwide Ltd.
- Ensured smooth running of business and personal schedules for the CFO and CEO
- Managed inboxes
- Process expenses
- Liaised with clients, C level management, shareholders and staff at all levels
- Created presentations for internal and external use
- Organised international travel and accommodation
- Event Coordination incl. marketing, charity, social and client events
- Managed inboxes
- Process expenses
- Liaised with clients, C level management, shareholders and staff at all levels
- Created presentations for internal and external use
- Organised international travel and accommodation
- Event Coordination incl. marketing, charity, social and client events
Marketing, Event, Management, CFO, Ceo, International, Social, Administration, Executive assistance, Personal assistant, Support, Event management, Event planning, Event coordination, Project Management, Project coordination
2010 - 2011
job
Acting Deputy Fashion Editor (MAT Cover)
Bauer Media.
Shoot production incl. location sourcing, model casting, catering,
production team liaison
Travel coordination
Responded in writing to reader enquiries
Launched and developed the fashion team's Twitter page
Logged all clothing deliveries, featured items and returns
production team liaison
Travel coordination
Responded in writing to reader enquiries
Launched and developed the fashion team's Twitter page
Logged all clothing deliveries, featured items and returns
Writing, Fashion, Sourcing, Casting, Twitter, Production, Project coordination, Project Management
2009 - 2010
job
Stylist's Assistant
Paula Moore.
Performed PA duties as well as assisting with the creative
process of the stylist's work
Diary management
Garment sourcing
Shoot production
Travel coordination
Represented the stylist in meetings
process of the stylist's work
Diary management
Garment sourcing
Shoot production
Travel coordination
Represented the stylist in meetings
Management, Sourcing, Production, ON
My education
2006
-
2009
University of Lincoln
Bachelor of Arts, Creative Advertising
Bachelor of Arts, Creative Advertising
2004
-
2006
South East Essex College
BTEC, Fashion Design and Promotion
BTEC, Fashion Design and Promotion
1999
-
2004
Shenfield High School
GCSE, Maths, English Literature, English Language, Science, German, Religious Studies, Art, Geography, Textiles
GCSE, Maths, English Literature, English Language, Science, German, Religious Studies, Art, Geography, Textiles
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