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Lorraine Marsh
,
Bristol, United Kingdom
Experience
Other titles
Skills
I'm offering
+44 (0)7985 671 451 I am a passionate digital product manager with over 20 years' experience predominately in ****@****.*** B2B2C software product leadership roles within the retail banking FinTech industry. http://******.*** I have a proven track record of developing deep domain knowledge and strong relationships at senior level including bank CEOs and executives. I create and contribute to empowered, customer-centric product teams who believe in the CAREER HIGHLIGHTS product vision and are committed to delivering business results. I create a culture of openness, transparency and experimentation and have an insatiable intellectual curiosity and drive to grow Implemented customer-centric, cross- which I share with the team. functional product teams using design thinking, lean UX, agile and other I also bring a strong business and analytical mindset to the product leadership role as I have methodologies to deliver company's formal training and over 5 years' experience as a management accountant before transitioning to first SAAS product platform. a product management. Delivered a digital customer experience platform which reduced customer onboarding from 2+ days to 5 minutes.
Markets
United Kingdom
Links for more
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Language
English
Fluently
My experience
2020 - ?
temp
Head of Product / Chief Operating Officer
unknown.
(Contract)
solution resulting in 75 new banking
clients in 6 months.
Present Work for Impact
Work for Impact is a platform designed to match freelancers with Delivered transactional banking app
organisations looking to make a positive impact.
resulting in company sale.
Introduction of a data and customer-experience led culture.
First employee and part of core
Introduction and management of agile product managment practices.
management team driving strategy at a
Documentation of customer and competitor user journeys.
startup which led to a multi-million
Development of a project prioritisation framework and product roadmap.
dollar acquisition.
Selected to lead company expansion
solution resulting in 75 new banking
clients in 6 months.
Present Work for Impact
Work for Impact is a platform designed to match freelancers with Delivered transactional banking app
organisations looking to make a positive impact.
resulting in company sale.
Introduction of a data and customer-experience led culture.
First employee and part of core
Introduction and management of agile product managment practices.
management team driving strategy at a
Documentation of customer and competitor user journeys.
startup which led to a multi-million
Development of a project prioritisation framework and product roadmap.
dollar acquisition.
Selected to lead company expansion
Agile, Management, Banking, Development, App, Managment, Framework, LED
2019 - ?
job
Senior Manager Client and Product Solutions
unknown.
into North America.
Manager
2020 - 2020
job
Director
Ultracs Corp.
Award. Ultracs Corp provides core banking and digital banking solutions to the North
American retail banking sector. I was selected to lead localisation and expansion as a result of my proven ability to deliver results.
American retail banking sector. I was selected to lead localisation and expansion as a result of my proven ability to deliver results.
Retail, Banking
My education
?
-
2014
Chartered Institute of Management
N/a, Banking and digital banking solutions
N/a, Banking and digital banking solutions
?
-
2001
University of Lincoln
Bachelors, Finance and Business
Bachelors, Finance and Business
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