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Head of HR experience across multiple sectors with financial knowledge
Claire Corridan
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
I am a HR professional with experience across many fields, including hospitality, tech, sales etc. I currently sit on the Executive team of the company I represent and I have solely navigated the very difficult HR market on behalf of the hospitality company I currently represent throughout the pandemic, where I have specialised in data analytics and people strategy. I also have extensive expertise in recruitment, especially in grad and intern recruitment. I am looking to utilise my skills and apply in practice my knowledge to support other businesses.
Markets
United States
(Remote
only)
Canada
(Remote
only)
United Kingdom
Denmark
(Remote
only)
Language
English
Fluently
Ready for
Larger project
Available
My experience
2017 - ?
job
Head of HR (Previously pre-opening HR Manager)
Nobu Hotel Shoreditch.
• Reporting directly to the General Manager, fully responsible for all HR process and procedures for the hotel
• Solely analysed furlough criteria and implemented this fully across the whole hotel, reviewing cashflow, adjusting budget and preparing for reopening
• Preparation for the reopening amended criteria for back of house with new COVID-19 regulations
• Developed and implemented recruitment strategy for property from pre-opening and ongoing, hiring >200 employees for pre-opening and approx. 100 per year
• Designed the onboarding process for all new starters
• Lead change management across the hotel and quick to adapt to a rapidly changing environment
• Assist on an adhoc basis with implementation of HR policies, procedures and training across other Nobu Hotels and assist with pre-opening etc
• Created a unique Orientation programme for all new starters to embed the Nobu culture for all employees
• Fully responsible for all employee relations, grievance and disciplinary procedures
• Create a culture for happy and motivated employee through extensive reward and recognition programmes
• Developed our employer brand through recruitment videos and ensure that Nobu is seen a place where people want to work
• Implemented an app 'Beekeeper' to ensure there is smooth and consistent communication in the hotel, increasing employee engagement
• Created and implemented an ongoing 6 month internship programme, developing relationships with the best hospitality schools in Europe to find the best talent for Nobu Hospitality
• Designing a management training programme for all junior managers upwards to upskill on key skills needed and to broaden their knowledge
• Implemented an annual review programme for all staff
• Responsible for annual salary reviews and benchmarking for all roles
• Responsible for the obtaining and maintaining our sponsor licence for roles that require visas
• Created a unique benefit programme for all Nobu employees
• Work with the local community in Hackney to develop relationships and be a good neighbor in the neighbourhood
• Solely analysed furlough criteria and implemented this fully across the whole hotel, reviewing cashflow, adjusting budget and preparing for reopening
• Preparation for the reopening amended criteria for back of house with new COVID-19 regulations
• Developed and implemented recruitment strategy for property from pre-opening and ongoing, hiring >200 employees for pre-opening and approx. 100 per year
• Designed the onboarding process for all new starters
• Lead change management across the hotel and quick to adapt to a rapidly changing environment
• Assist on an adhoc basis with implementation of HR policies, procedures and training across other Nobu Hotels and assist with pre-opening etc
• Created a unique Orientation programme for all new starters to embed the Nobu culture for all employees
• Fully responsible for all employee relations, grievance and disciplinary procedures
• Create a culture for happy and motivated employee through extensive reward and recognition programmes
• Developed our employer brand through recruitment videos and ensure that Nobu is seen a place where people want to work
• Implemented an app 'Beekeeper' to ensure there is smooth and consistent communication in the hotel, increasing employee engagement
• Created and implemented an ongoing 6 month internship programme, developing relationships with the best hospitality schools in Europe to find the best talent for Nobu Hospitality
• Designing a management training programme for all junior managers upwards to upskill on key skills needed and to broaden their knowledge
• Implemented an annual review programme for all staff
• Responsible for annual salary reviews and benchmarking for all roles
• Responsible for the obtaining and maintaining our sponsor licence for roles that require visas
• Created a unique benefit programme for all Nobu employees
• Work with the local community in Hackney to develop relationships and be a good neighbor in the neighbourhood
Change management, Budget, Training, Employee Engagement, Onboarding, Cash Flow, Management, Recruitment, Implementation, Community, App, Manager, Internship
2014 - 2017
internship
Graduate & Intern HR
Goldman Sachs.
(powered by ADP)
• Assist in managing the recruitment lifecycle from applications to interviews to candidate on-boarding to developing and running the intern programmes whilst also acting as an HR resource for the intern classes
• Help to source and attract high-performing students from a wide range of universities into all of our intern and graduate pipelines in the UK and also in other countries within EMEA
• Help to coordinate and execute recruiting efforts both on-campus and in-house to enhance the Goldman Sachs brand as a technology firm
• Act upon ER issues, broadening my HR experience
• Independently co-ordinate and run assessment days regularly for up to 100 candidates
• Act as the point of contact for all candidates throughout the interview and onboarding process whilst also managing this on the application system
• Project manage the technology intern programmes throughout the year
• Solely coordinated a Firmwide Orientation day for our intern programme for a large number of interns
• Assisted in developing a new recruiting strategy and onboarding process for an additional location in EMEA
• Regularly run successful internal events for a wide range of stakeholders both internal and external to help to educate interns, current employees and prospective candidates
• Assist in managing the recruitment lifecycle from applications to interviews to candidate on-boarding to developing and running the intern programmes whilst also acting as an HR resource for the intern classes
• Help to source and attract high-performing students from a wide range of universities into all of our intern and graduate pipelines in the UK and also in other countries within EMEA
• Help to coordinate and execute recruiting efforts both on-campus and in-house to enhance the Goldman Sachs brand as a technology firm
• Act upon ER issues, broadening my HR experience
• Independently co-ordinate and run assessment days regularly for up to 100 candidates
• Act as the point of contact for all candidates throughout the interview and onboarding process whilst also managing this on the application system
• Project manage the technology intern programmes throughout the year
• Solely coordinated a Firmwide Orientation day for our intern programme for a large number of interns
• Assisted in developing a new recruiting strategy and onboarding process for an additional location in EMEA
• Regularly run successful internal events for a wide range of stakeholders both internal and external to help to educate interns, current employees and prospective candidates
Interview, Onboarding, Recruitment, Technology, Assessment, Performing, Internal, UP
2012 - 2014
job
Penna, Account Coordinator
unknown.
• Meet with clients to discuss their advertising needs and presenting campaigns to meet their brief and budget, for example developing and creating a microsite for Brunel University to relaunch their departmental structure
• Ensure that the clients budget is met, keeping in contact with the client at all stages through the campaign and invoice the client upon completion
• Involvement in other projects across the business, including filming for Buckinghamshire County Council's Graduate launch, Aldi's graduate pitch and Brunel University's re-structure.
• Ensure that the clients budget is met, keeping in contact with the client at all stages through the campaign and invoice the client upon completion
• Involvement in other projects across the business, including filming for Buckinghamshire County Council's Graduate launch, Aldi's graduate pitch and Brunel University's re-structure.
Advertising, Budget, Presenting, Coordinator, Campaign
2012 - 2012
job
Sales Executive
The Dorchester.
• Responsible for negotiating with potential customers to secure reservations and meet monthly targets, often booking over 30 room nights daily
• Efficiently handle customer queries and complaints to match the 5* service
• Efficiently handle customer queries and complaints to match the 5* service
Sales, Service, Booking
My education
2007
-
2010
University of Leeds
BSc, Management and Psychology
BSc, Management and Psychology
2005
-
2007
Solihull School
Secondary, (A), Psychology (A), Maths (B) and AS Biology (B)
Secondary, (A), Psychology (A), Maths (B) and AS Biology (B)
2003
-
2005
Saint Martins School
Secondary, N/a
Secondary, N/a
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