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Telecommunication Consultant specialising in mobile service and deployment
Paul Quinton
,
Wootton, United Kingdom
Experience
Other titles
Skills
I'm offering
An experienced telecommunications specialist and business development expert with proven success in technical sales and customer service. Throughout my career I have been pivotal in creating effective relationships at all levels of operations, supporting the workforce in driving change and delivering results.
I am passionate about sales initiatives and strategies for forward progression, developing business plans to help organisations expand to their true potential. This transformative growth allows organisations to reach new markets, both nationally and internationally. My strong technical and financial acumen make me an effective negotiator, while my ability to liaise with legal professionals enables the understanding and adjustment of license agreements as necessary.
As a consultant, I have driven marketing and brand development to a range of clients. This experience has allowed me to better my skill set across numerous industries, which is something I am eager to continue within other roles. If this sounds intriguing to you, please get in touch!
Areas of Expertise:
Technical Sales ● Customer Support & Service ● Financial Management ● KPIs & Personal Targets ● Business Development ● Telecommunications ● Coaching & Mentoring ● International Business ● New Market Development ● Consultant ● Non-Executive Director
I am passionate about sales initiatives and strategies for forward progression, developing business plans to help organisations expand to their true potential. This transformative growth allows organisations to reach new markets, both nationally and internationally. My strong technical and financial acumen make me an effective negotiator, while my ability to liaise with legal professionals enables the understanding and adjustment of license agreements as necessary.
As a consultant, I have driven marketing and brand development to a range of clients. This experience has allowed me to better my skill set across numerous industries, which is something I am eager to continue within other roles. If this sounds intriguing to you, please get in touch!
Areas of Expertise:
Technical Sales ● Customer Support & Service ● Financial Management ● KPIs & Personal Targets ● Business Development ● Telecommunications ● Coaching & Mentoring ● International Business ● New Market Development ● Consultant ● Non-Executive Director
Markets
United States
Canada
United Kingdom
France
Denmark
Norway
Sweden
Finland
Links for more
Once you have created a company account and a job, you can access the profiles links.
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2017 - ?
job
Director of Echotel Ltd
Echotel Limited.
UK based company established in August 2017 providing consultancy services in both Information Technology and Telecommunications. As sole Director of Echotel:
• Contract with Conecto LLC to provide operational, billing and client service support to the management system and advising new telecom operators on building their system
• Concierge LLC. Tasked in building a complete MVNO from scratch including project planning and management
• Project manager for a full MVNE build for Flexiroam Limited in Asia based on a multi-IMSI, dynamic solution from 2 providers. Platform has bootstrap capability with the ability to recycle IMSI's on a "as needed" basis.
• X2One Limited. Wrote marketing documentation to promote their range of products. Sourced DID's to be used in learning applications for students in Jewish schools during the 2020 COVID epidemic. Sourced and engaged UK supplier of IMSI/Mobile DID's for UK MVNO projects. Engaged African RFP for a 50 country MVNO/Crypto Currency project.
• IP Telecom (Ireland). Consultancy on select ion of an MVNO solution to sit alongside their existing VoIP business. Engaged with Three (Ireland) to provide a national roaming agreement for their subscribers.
• Contract with Conecto LLC to provide operational, billing and client service support to the management system and advising new telecom operators on building their system
• Concierge LLC. Tasked in building a complete MVNO from scratch including project planning and management
• Project manager for a full MVNE build for Flexiroam Limited in Asia based on a multi-IMSI, dynamic solution from 2 providers. Platform has bootstrap capability with the ability to recycle IMSI's on a "as needed" basis.
• X2One Limited. Wrote marketing documentation to promote their range of products. Sourced DID's to be used in learning applications for students in Jewish schools during the 2020 COVID epidemic. Sourced and engaged UK supplier of IMSI/Mobile DID's for UK MVNO projects. Engaged African RFP for a 50 country MVNO/Crypto Currency project.
• IP Telecom (Ireland). Consultancy on select ion of an MVNO solution to sit alongside their existing VoIP business. Engaged with Three (Ireland) to provide a national roaming agreement for their subscribers.
Marketing, Project Manager, Bootstrap, Management, Service, RFP, Technology, Voip, Telecom, Support, Planning, Asia, Manager
2016 - 2017
job
Chief Operations Office - AY Security
AY Security Limited.
UK based MVNO, providing a mobile solution unique to the market. The product provides secure and cost-effective call, SMS and data solutions. The product can be used in over 190 countries. Targeted at businesses where security of communication coupled with unlimited use globally for a fixed price is key.
Chief Operations Office tasked with developing a CRM platform to manage existing and new clients
• Taking the existing platform and adding packages for both data and voice.
• Extending the platform to provide an agent management CRM with a pre-paid billing engine
• Developing new product solutions that can be dynamic based on the agent requirement with the ability to simply create the agent defined products on the system
• Setup and trained 24-hour support service
• Specified and investigated an MVNE solution to replace that purchased from another supplier
• Write and publish new user documentation and technical help guides published through a newly commissioned website
• Negotiate with suppliers of service to improve their performance and their rates for supply of service
Chief Operations Office tasked with developing a CRM platform to manage existing and new clients
• Taking the existing platform and adding packages for both data and voice.
• Extending the platform to provide an agent management CRM with a pre-paid billing engine
• Developing new product solutions that can be dynamic based on the agent requirement with the ability to simply create the agent defined products on the system
• Setup and trained 24-hour support service
• Specified and investigated an MVNE solution to replace that purchased from another supplier
• Write and publish new user documentation and technical help guides published through a newly commissioned website
• Negotiate with suppliers of service to improve their performance and their rates for supply of service
CRM, Operations, Management, Service, Website, Security, Support, Office, Agent
2012 - 2016
job
Customer Service Manager
Wireless Logic Ltd.
UK based Mobile Virtual Network Enabler (MVNE) focused on providing market leading, low cost solutions for Global Mobile Network Operators, Mobile Virtual Network Operators, established Travel Brands and White Label Resellers.
Customer Service Manager tasked with improving the relationship with clients and putting the infrastructure in place to manage the customer/supplier relationship.
• Redesign and management of the existing helpdesk. Establish key performance indicators
• Analysis of issues raised. Assignment of issues to respective departments
• Pre and post-sales support including training for new channel partners, pre-launch technical support, system configuration
• Set up and management of a Network Operations Centre
• Find solutions to operation issues that affect B2B service
• Write and publish application notes
• Setup and run a new brand within the business
• Specialisation in sales to M2M sector
• New services management and launch
Customer Service Manager tasked with improving the relationship with clients and putting the infrastructure in place to manage the customer/supplier relationship.
• Redesign and management of the existing helpdesk. Establish key performance indicators
• Analysis of issues raised. Assignment of issues to respective departments
• Pre and post-sales support including training for new channel partners, pre-launch technical support, system configuration
• Set up and management of a Network Operations Centre
• Find solutions to operation issues that affect B2B service
• Write and publish application notes
• Setup and run a new brand within the business
• Specialisation in sales to M2M sector
• New services management and launch
B2B, Operations, Training, Customer service, Management, Sales, Service, Network, Support, Infrastructure, Redesign, Service Manager, Manager, UP
2002 - 2012
freelance
Freelance Consultant / Contractor
ATRON GmbH.
2002 to 2012 Freelance Consultant / Contractor providing sales and business development services to a number of International clients, including
ATRON GmbH, Munich. One of the leading providers of turn-key solutions for public transport including integrated systems for fare management
Tasked with exploring opportunities for expansion into the UK market, providing real time passenger information and electronic ticketing
• wrote a business plan with costings for development needed to meet UK compliance
based on market analysis that identified opportunities totalling more than £10m
• analysed the market and compiled a database of new public transport tenders
• conducted public sector negotiations and identified a potential market opportunity
• negotiated a contract that became an alpha site for an Atron system that I used to sell
further systems totalling £800K.
Ai Logix and Audiocodes Specialists in call recording and VoIP solutions for applications in call centres and alternative carrier networks
• promoted a range of OEM cards based on PCI, cPCI and Advanced TCA form factors
• negotiated sales to market leading Companies totalling £1.7m over 18 months
Corporate Wavenet Start-up company specialising in wireless LAN technology
• developed market analysis on the growth of wireless LAN in the datacom market space
• provided guidance on venture funding, business plan development and PR
Telematic Solutions Limited, UK based Company promoting a German range of innovative solutions for delivery of real time information
• facilitated the introduction of the technology into the rail and road freight business
ATRON GmbH, Munich. One of the leading providers of turn-key solutions for public transport including integrated systems for fare management
Tasked with exploring opportunities for expansion into the UK market, providing real time passenger information and electronic ticketing
• wrote a business plan with costings for development needed to meet UK compliance
based on market analysis that identified opportunities totalling more than £10m
• analysed the market and compiled a database of new public transport tenders
• conducted public sector negotiations and identified a potential market opportunity
• negotiated a contract that became an alpha site for an Atron system that I used to sell
further systems totalling £800K.
Ai Logix and Audiocodes Specialists in call recording and VoIP solutions for applications in call centres and alternative carrier networks
• promoted a range of OEM cards based on PCI, cPCI and Advanced TCA form factors
• negotiated sales to market leading Companies totalling £1.7m over 18 months
Corporate Wavenet Start-up company specialising in wireless LAN technology
• developed market analysis on the growth of wireless LAN in the datacom market space
• provided guidance on venture funding, business plan development and PR
Telematic Solutions Limited, UK based Company promoting a German range of innovative solutions for delivery of real time information
• facilitated the introduction of the technology into the rail and road freight business
Business development, Database, Pr, Management, Sales, Technology, Compliance, Wireless, Voip, Growth, Public sector, Development, Ai, International, UP
1996 - 2002
job
UK Sales Manager - Netbricks Limited
Netbricks SA.
French based Company specialising in design and marketing a range of hardware and software solutions targeted at Telecommunications
UK Sales Manager Initially tasked with setting up a new UK arm of the business to manage and extend the Company's sales in the UK, Ireland, Scandinavia, South Africa, Benelux, Australia and New Zealand
Ultimately developed a portfolio of market leading clients including Ericsson and Alcatel; National Service Providers BT and Telecom ZA as well as defence contractors Thales, Marconi and Redflex (Australia)
• managed the whole lifecycle of the project to set up and service new UK offices
• installed administrative procedures including prospect and client management database
• recruited and trained a multifunctional team of 5 providing sales and technical support
• established relationships with a wide network of local sales agents and distributors
• promoted the business throughout the territories by trade shows and campaigns
• provided sales and project management services as required by individual clients
• built the business to exceed pre-set targets by up to 20% year on year
UK Sales Manager Initially tasked with setting up a new UK arm of the business to manage and extend the Company's sales in the UK, Ireland, Scandinavia, South Africa, Benelux, Australia and New Zealand
Ultimately developed a portfolio of market leading clients including Ericsson and Alcatel; National Service Providers BT and Telecom ZA as well as defence contractors Thales, Marconi and Redflex (Australia)
• managed the whole lifecycle of the project to set up and service new UK offices
• installed administrative procedures including prospect and client management database
• recruited and trained a multifunctional team of 5 providing sales and technical support
• established relationships with a wide network of local sales agents and distributors
• promoted the business throughout the territories by trade shows and campaigns
• provided sales and project management services as required by individual clients
• built the business to exceed pre-set targets by up to 20% year on year
Marketing, Design, Project Management, Database, Management, Sales, Service, Network, Telecom, Support, Hardware, Software, Manager, UP
My education
1983
-
1987
Huddersfield University
BEng, Electrical and Electronic Eng
BEng, Electrical and Electronic Eng
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