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Senior Leader with 27 years Consulting, Outsourcing, Negotiations and Procurement Experience
Suky Singh
,
Ickenham, United Kingdom
Experience
Other titles
Skills
I'm offering
-Senior Leader with over 27 years' excellent financial, consulting, pre-sales, sales, procurement, outsourcing, negotiations, and IT experience within major blue-chip organisations across diverse industries globally
• Accomplished and results-oriented senior leader with a verifiable history of success delivering high-profile projects within time and budget frameworks.
• Strong thought leadership and value creation with expertise in sourcing tenders with contract values ranged from £500M to £4.9B.
• Recognised as a trusted advisor for cost management, target operating model design, sales, sourcing, vendor management, supplier partnership management, business intelligence, diverse operations, change initiatives, and IT organisations.
• Possess excellent team leadership, project management, relationship management, and collaboration skills across various areas of the business.
• Outstanding results-orientation and personal accountability with ability to influence across functions and drive results with or without direct ownership.
• Has successfully implemented several high-profile banking, outsourcing, data warehousing, management reporting, business intelligence, change management, IT and business transformational projects.
• Has engaged extensively with C Suite stakeholders.
• Considered a trusted advisor who is innovative, creative, reliable and results driven.
• Accomplished and results-oriented senior leader with a verifiable history of success delivering high-profile projects within time and budget frameworks.
• Strong thought leadership and value creation with expertise in sourcing tenders with contract values ranged from £500M to £4.9B.
• Recognised as a trusted advisor for cost management, target operating model design, sales, sourcing, vendor management, supplier partnership management, business intelligence, diverse operations, change initiatives, and IT organisations.
• Possess excellent team leadership, project management, relationship management, and collaboration skills across various areas of the business.
• Outstanding results-orientation and personal accountability with ability to influence across functions and drive results with or without direct ownership.
• Has successfully implemented several high-profile banking, outsourcing, data warehousing, management reporting, business intelligence, change management, IT and business transformational projects.
• Has engaged extensively with C Suite stakeholders.
• Considered a trusted advisor who is innovative, creative, reliable and results driven.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Industries
Language
German
Good
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - 2020
job
Senior Strategic Outsourcing Advisor (Infrastructure, Cloud and ADAM)
Deloitte Consulting UK.
• Senior advisor responsible for a large technology transformation programme a UK retail customer was undertaking due to a rapidly changing market and extensive challenges within the retail industry.
• Demonstrated that there was business value and savings in outsourcing the Infrastructure services (£250m related to Cloud, Servers, Storage, Hosting, Networking) and consolidating the existing Application Development & Maintenance services (£110m) to one managed service provider.
• Responsible for extensive C Suite stakeholder engagement throughout the project in terms of defining requirements & scope, sourcing approach is agreed, project status updates on the tender process and the business case.
• Key achievements: -
• Delivered over 50% of business case & TCO savings via the sourcing strategy and approach.
• Ensuring the sourcing approach was agreed by the senior leadership team.
• Managed the entire tender process from RFI through to selection of winning bidders including creation of all the artefacts.
• Responsible for ensuring all the Bidder dialogue sessions during each phase of the tender ran smoothly for both parties and real value was extracted to eliminate risk for both parties.
• Managed the Evaluation and Scoring of each of the phases whilst maintaining independence.
• Led the end to end execution and responsibility for all aspects of the project/programme, including definition, planning, execution & implementation, governance & control, financial, resource and change management.
• Provided financial analysis, including being able to contextualise financial data into business activities and conclusions.
• Ensured adherence to processes and procedures at project/programme level, as set and communicated by Group, audit and regulators.
• Responsible for the identification and escalation of any budgetary related risks, issues and opportunities.
• Demonstrated that there was business value and savings in outsourcing the Infrastructure services (£250m related to Cloud, Servers, Storage, Hosting, Networking) and consolidating the existing Application Development & Maintenance services (£110m) to one managed service provider.
• Responsible for extensive C Suite stakeholder engagement throughout the project in terms of defining requirements & scope, sourcing approach is agreed, project status updates on the tender process and the business case.
• Key achievements: -
• Delivered over 50% of business case & TCO savings via the sourcing strategy and approach.
• Ensuring the sourcing approach was agreed by the senior leadership team.
• Managed the entire tender process from RFI through to selection of winning bidders including creation of all the artefacts.
• Responsible for ensuring all the Bidder dialogue sessions during each phase of the tender ran smoothly for both parties and real value was extracted to eliminate risk for both parties.
• Managed the Evaluation and Scoring of each of the phases whilst maintaining independence.
• Led the end to end execution and responsibility for all aspects of the project/programme, including definition, planning, execution & implementation, governance & control, financial, resource and change management.
• Provided financial analysis, including being able to contextualise financial data into business activities and conclusions.
• Ensured adherence to processes and procedures at project/programme level, as set and communicated by Group, audit and regulators.
• Responsible for the identification and escalation of any budgetary related risks, issues and opportunities.
Business Case, Winning, LED, Processes, Audit, Storage, Development, Infrastructure, Hosting, Transformation, Outsourcing, Implementation, Change management, Sourcing, Technology, Service, Management, Leadership, Cloud, C, Audit, Networking, Retail
2012 - 2018
job
Senior Commercial Lead in Complex Bids
T Systems International Ltd UK.
(Infrastructure, Cloud & ADAM)
• Integral member of the Complex Deal Team within T-Systems that bids on IT tenders with values in excess of £100m globally. The areas covered were IT Infrastructure (servers, storage, hosting), IT Cloud, IT Networking & Telephony and Application Development & Maintenance.
• Responsible for ensuring that the sales strategy, pricing strategy, competitor strategy, price to win strategy, commercial strategy and terms & conditions are fulfilled within responses to tenders so as to achieve customer and T-systems objectives.
• Responsible for challenging the solution and solution costing against benchmarks, trends in the market and other deals that had taken place.
• Responsible for the presentation of the commercial proposition to the board for sign off prior to submission.
• Key achievements: -
• Recognised as a key member of a top-performing team for creating the Commercial, Cloud, ITSM & Governance solutions used within the deals.
• Key member of the deal team that won major deals in Europe to the value of £5B over the lifetime of the role.
• Provided an insight within a deal that was "Customer Focused" and with key customers which enhanced his creditability and reliability externally and internally.
• On several occasions, developed custom made solutions for customers based on specific requirements e.g. MS Azure projects and Digitalisation projects where Applications migrated to the Cloud.
• Created a MIS solution that was used for every deal to evaluate the solution, costing of the solution, personnel efforts of the solution, T&T costs, ITSM costs and personnel efforts and achievement of the customer's TCO requirements.
• Demonstrated expertise in strategic sales and strategic selling, IT strategy, sourcing advisory, bid management, commercial & contract negotiations, vendor management, supplier management, contract & commercial management, ITIL, service management, service levels, service delivery, transition & transformation, change management, risk management, business analytics, financial analysis, financial modelling, KPI dashboards, business intelligence, benchmarking, project delivery, managed services sales, out-tasking, cloud computing, IT networks, off-shoring, procurement, and stakeholder management.
• Integral member of the Complex Deal Team within T-Systems that bids on IT tenders with values in excess of £100m globally. The areas covered were IT Infrastructure (servers, storage, hosting), IT Cloud, IT Networking & Telephony and Application Development & Maintenance.
• Responsible for ensuring that the sales strategy, pricing strategy, competitor strategy, price to win strategy, commercial strategy and terms & conditions are fulfilled within responses to tenders so as to achieve customer and T-systems objectives.
• Responsible for challenging the solution and solution costing against benchmarks, trends in the market and other deals that had taken place.
• Responsible for the presentation of the commercial proposition to the board for sign off prior to submission.
• Key achievements: -
• Recognised as a key member of a top-performing team for creating the Commercial, Cloud, ITSM & Governance solutions used within the deals.
• Key member of the deal team that won major deals in Europe to the value of £5B over the lifetime of the role.
• Provided an insight within a deal that was "Customer Focused" and with key customers which enhanced his creditability and reliability externally and internally.
• On several occasions, developed custom made solutions for customers based on specific requirements e.g. MS Azure projects and Digitalisation projects where Applications migrated to the Cloud.
• Created a MIS solution that was used for every deal to evaluate the solution, costing of the solution, personnel efforts of the solution, T&T costs, ITSM costs and personnel efforts and achievement of the customer's TCO requirements.
• Demonstrated expertise in strategic sales and strategic selling, IT strategy, sourcing advisory, bid management, commercial & contract negotiations, vendor management, supplier management, contract & commercial management, ITIL, service management, service levels, service delivery, transition & transformation, change management, risk management, business analytics, financial analysis, financial modelling, KPI dashboards, business intelligence, benchmarking, project delivery, managed services sales, out-tasking, cloud computing, IT networks, off-shoring, procurement, and stakeholder management.
Service, Service Delivery, Performing, Storage, Development, KPI, Costing, Infrastructure, Hosting, Transformation, It, Bid management, Vendor Management, Sourcing, Change management, Service Management, Analytics, Sales, Management, Cloud, Risk Management, It infrastructure, Stakeholder Management, Procurement, ITIL, Azure, Networking, Business Intelligence
2009 - 2011
job
Senior Commercial Lead for IT Outsourcing Deals (Infrastructure, Cloud & ADAM)
BP International Ltd UK.
• The Commercial Sourcing lead for the following global IT outsourcing contract re-negotiations within BP as part of a GIT cost savings and supplier rationalisation programme; Global Service Desk & Desktop Support (£250m), Global Networks & Telecoms (£500m) and Global Hosting (£400m).
• Led several transformational infrastructure initiatives as part of the Transition & Transformation and Vendor Management organisation's within BP that implemented the above contracts following signature and then transitioned the current IT services from incumbent suppliers to the winning supplier.
• Responsible for several BAU teams within the retained organisation to manage these contracts.
• Demonstrated expertise in sourcing, outsourcing, commercial & contract negotiations, commercial and contract management, project management, vendor and supplier management, sourcing advisory, transition & transformation, financial analysis & modelling, KPI dashboards, business intelligence, service delivery, service management, service levels, ITIL, procurement, risk management, business awareness, corporate strategy, stakeholder management, bid management, knowledge management and leadership skills.
• Key achievements: -
• Delivered TCO savings in the range of 30% to 50% for the various transformational initiatives.
• Introduced service level regimes to ensure services to the business was tracked and enhanced.
• A trusted advisor and was asked to join as a consultant a number of other initiatives within the various T&T activities in relation to ITSM that included:- Service Catalogues design, Service Portfolios mappings, Request fulfilment process, Service Level Requirements/Agreements, Service Desk Incident and Problem management processes, Internal chargeback and budgeting, SACM and Knowledge management.
• Created the MIS solution to allow sourcing teams to evaluate the numerous bids from Service Desk & Field Services, Telecoms and Hosting suppliers during the various sourcing tender phases. This solution provided all the analytics to allow successful down selection of Suppliers in a timely manner and allowed for comparisons between the various iterations.
• Designed and implemented a high-profile MIS system to allow measurement of the supplier's performance utilising KPI Dashboards and MI Reporting Packs. These enabled key stakeholders to understand the status of the business case, highlight any business case erosions and report any spend with outsourced suppliers outside the sourcing contracts.
• Led several transformational infrastructure initiatives as part of the Transition & Transformation and Vendor Management organisation's within BP that implemented the above contracts following signature and then transitioned the current IT services from incumbent suppliers to the winning supplier.
• Responsible for several BAU teams within the retained organisation to manage these contracts.
• Demonstrated expertise in sourcing, outsourcing, commercial & contract negotiations, commercial and contract management, project management, vendor and supplier management, sourcing advisory, transition & transformation, financial analysis & modelling, KPI dashboards, business intelligence, service delivery, service management, service levels, ITIL, procurement, risk management, business awareness, corporate strategy, stakeholder management, bid management, knowledge management and leadership skills.
• Key achievements: -
• Delivered TCO savings in the range of 30% to 50% for the various transformational initiatives.
• Introduced service level regimes to ensure services to the business was tracked and enhanced.
• A trusted advisor and was asked to join as a consultant a number of other initiatives within the various T&T activities in relation to ITSM that included:- Service Catalogues design, Service Portfolios mappings, Request fulfilment process, Service Level Requirements/Agreements, Service Desk Incident and Problem management processes, Internal chargeback and budgeting, SACM and Knowledge management.
• Created the MIS solution to allow sourcing teams to evaluate the numerous bids from Service Desk & Field Services, Telecoms and Hosting suppliers during the various sourcing tender phases. This solution provided all the analytics to allow successful down selection of Suppliers in a timely manner and allowed for comparisons between the various iterations.
• Designed and implemented a high-profile MIS system to allow measurement of the supplier's performance utilising KPI Dashboards and MI Reporting Packs. These enabled key stakeholders to understand the status of the business case, highlight any business case erosions and report any spend with outsourced suppliers outside the sourcing contracts.
IT Outsourcing, Vendor Management, Bid management, It, Outsourcing, Transformation, Support, Hosting, Infrastructure, Business Case, KPI, Organization, Trusted Advisor, Contracts, Processes, LED, Winning, Service Delivery, Cloud, Git, Project Management, Business Intelligence, Contracts, ITIL, Procurement, Stakeholder Management, Risk Management, Design, Leadership, Management, Contract management, Analytics, Service Management, Service, Sourcing
2004 - 2008
job
Senior Commercial Lead for Various IT Outsourcing Deals
ABN AMRO Bank NV UK & NL.
(Infrastructure, Cloud & ADAM)
• The senior commercial sourcing lead for several large global IT transformational sourcing contracts that were offered as tender to the market or were to be renegotiated.
• Led several transformational infrastructure initiatives as part of the Transition & Transformation and Vendor Management organisation's within ABN AMRO that implemented the contracts following signature and then transitioned the current IT services from incumbent suppliers to the winning supplier.
• The main initiatives were the following: -
i. Global IT Infrastructure & ADM (€4.9bn) - a first generation outsource in line with the bank's strategy to reduce the retained organisation and deliver savings to allow for M&A activities.
ii. Investment Bank IT Infrastructure & ADM (€4.3bn) - renegotiation of services with the incumbent supplier to reduce costs, align governance models with newer signed contracts, improve service quality and measurements and close loopholes within the terms & conditions.
iii. Acquired European Bank integration of IT Infrastructure (€1.0bn) - integration within the current IT outsourced contracts of a European Bank acquired by ABN AMRO, this involved termination of inherited contracts following the acquisition; and iv. Investment Bank ADM (€0.7bn) - integrating the existing ADM sourcing contracts to include the Investment Bank ADM services.
• Key achievements: -
• Delivered TCO savings in the range of 40% to 60% for the various transformational initiatives via negotiations
• Created a MIS solution to allow sourcing teams to evaluate the numerous bids from 6 Infrastructure and 10 ADM suppliers during the various sourcing tender phases. This solution provided all the analytics to allow successful down selection of Suppliers in a timely manner and allowed for comparisons between the various iterations.
• Designed and implemented a high-profile MIS and Data Warehouse to allow the bank to measure the supplier's performance utilising KPI Dashboards and MI Reporting Packs. These enabled key stakeholders to understand the status of the business case, and highlight any business case erosions, report of any spend with outsourced suppliers outside the sourcing contracts, report on any service delivery issues, report on contract changes, report on transition & transformation milestones, the status of 3rd party contract novation's /terminations, highlight any issues with exit management of incumbent suppliers, and reimbursements due from suppliers.
• The senior commercial sourcing lead for several large global IT transformational sourcing contracts that were offered as tender to the market or were to be renegotiated.
• Led several transformational infrastructure initiatives as part of the Transition & Transformation and Vendor Management organisation's within ABN AMRO that implemented the contracts following signature and then transitioned the current IT services from incumbent suppliers to the winning supplier.
• The main initiatives were the following: -
i. Global IT Infrastructure & ADM (€4.9bn) - a first generation outsource in line with the bank's strategy to reduce the retained organisation and deliver savings to allow for M&A activities.
ii. Investment Bank IT Infrastructure & ADM (€4.3bn) - renegotiation of services with the incumbent supplier to reduce costs, align governance models with newer signed contracts, improve service quality and measurements and close loopholes within the terms & conditions.
iii. Acquired European Bank integration of IT Infrastructure (€1.0bn) - integration within the current IT outsourced contracts of a European Bank acquired by ABN AMRO, this involved termination of inherited contracts following the acquisition; and iv. Investment Bank ADM (€0.7bn) - integrating the existing ADM sourcing contracts to include the Investment Bank ADM services.
• Key achievements: -
• Delivered TCO savings in the range of 40% to 60% for the various transformational initiatives via negotiations
• Created a MIS solution to allow sourcing teams to evaluate the numerous bids from 6 Infrastructure and 10 ADM suppliers during the various sourcing tender phases. This solution provided all the analytics to allow successful down selection of Suppliers in a timely manner and allowed for comparisons between the various iterations.
• Designed and implemented a high-profile MIS and Data Warehouse to allow the bank to measure the supplier's performance utilising KPI Dashboards and MI Reporting Packs. These enabled key stakeholders to understand the status of the business case, and highlight any business case erosions, report of any spend with outsourced suppliers outside the sourcing contracts, report on any service delivery issues, report on contract changes, report on transition & transformation milestones, the status of 3rd party contract novation's /terminations, highlight any issues with exit management of incumbent suppliers, and reimbursements due from suppliers.
Vendor Management, Service Delivery, Winning, LED, Contracts, Organization, KPI, IT Outsourcing, Infrastructure, Transformation, Outsourcing, It, Contracts, Business Case, Sourcing, Service, Analytics, Integration, Management, M&A, Cloud, Data Warehouse, It infrastructure
My education
1989
-
1992
n/a
Bachelors, Accounting and Finance
Bachelors, Accounting and Finance
1981
-
1989
n/a
Secondary, N/a
Secondary, N/a
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