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Senior IT Consultant
Stefan du Plooy
,
BOURNEMOUTH, United Kingdom
Experience
Other titles
Skills
I'm offering
Senior IT leader and co-founder of a multi-award winning Microsoft Gold certified IT cloud services provider, with more than 13 years' experience in program managing business-critical infrastructure projects (including security and network solutions), developing and implementing IT strategy, best practice development through policy creation and directing multi-site teams managing hosting data centers and cloud infrastructure. Hands on leader who sponsors a culture of continuous improvement, and an individual who has been pivotal to exponential business growth through cloud platform solution development, IT consultancy to key clients and securing strategic partnerships with technical evangelists to enable his business to be first to market.
Markets
United Kingdom
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Industries
Language
English
Fluently
Ready for
Ongoing relation / part-time
Available
My experience
2016 - ?
job
Head of Internal Systems
IT Lab.
Outline
Remotely managing 7 engineers across 3 offices providing end user IT support, system administration,
implementation and project based work for internal IT systems for this managed service provider. Annual
budget £2m. Direct reporting line to Director of Infrastructure Services.
Key Responsibilities
• Developing/implementing the IT strategic roadmap over 12 and 24 months focused on a "cloud first"
approach to infrastructure where we will always aim to deliver any solution/system using private,
public or hybrid cloud infrastructure.
• Vendor/partner selection as well as maintaining on-going relationships.
• Authoring IT system policies focused on ISO27001 and GDPR compliance.
• Performing on-going cybersecurity remediation.
• Mentoring, training and developing the team - PDPs, 1to1's, annual appraisals, TNA, QC of output.
• Reviewing/managing team KPIs and OLAs for BAU support.
• Ensure IT systems are properly maintained, backed up and supported.
• Procurement of equipment and consumables across all 3 offices.
• Occasional hands-on technical escalations of support incidents.
• Management of datacenter contracts and utilisation across multiple datacenters where we colocate
internal systems equipment.
• Monthly management reporting to the board.
• Program and project management of internal systems related projects.
Key Achievements/Projects
• Life cycle managed the logistical/technical £300k relocation of 300 staff from our 2 main UK offices
within 1 month of one another under budget migrating a number of on-premise systems to a private
cloud platform with no disruption to services.
• Saved £150k upgrading the unified communications and implementing a new call center solution as
opposed to upgrading the legacy solution - improved call answering SLAs and call monitoring.
• Authored and published the IT policies and Information Security Management Systems (ISMS)
manual achieve ISO27001 compliance and updated IT policies to meet GDPR compliance.
• Implemented a cyber-remediation program to identify/remediate security and compliance concerns
across all business units - adopted companywide for user on-boarding and end user training.
• Program managed a major server and infrastructure consolidation of 8 rack's worth of infrastructure
across 4 data centers to a single rack in 18 months through migration to public/private cloud
platforms.
Remotely managing 7 engineers across 3 offices providing end user IT support, system administration,
implementation and project based work for internal IT systems for this managed service provider. Annual
budget £2m. Direct reporting line to Director of Infrastructure Services.
Key Responsibilities
• Developing/implementing the IT strategic roadmap over 12 and 24 months focused on a "cloud first"
approach to infrastructure where we will always aim to deliver any solution/system using private,
public or hybrid cloud infrastructure.
• Vendor/partner selection as well as maintaining on-going relationships.
• Authoring IT system policies focused on ISO27001 and GDPR compliance.
• Performing on-going cybersecurity remediation.
• Mentoring, training and developing the team - PDPs, 1to1's, annual appraisals, TNA, QC of output.
• Reviewing/managing team KPIs and OLAs for BAU support.
• Ensure IT systems are properly maintained, backed up and supported.
• Procurement of equipment and consumables across all 3 offices.
• Occasional hands-on technical escalations of support incidents.
• Management of datacenter contracts and utilisation across multiple datacenters where we colocate
internal systems equipment.
• Monthly management reporting to the board.
• Program and project management of internal systems related projects.
Key Achievements/Projects
• Life cycle managed the logistical/technical £300k relocation of 300 staff from our 2 main UK offices
within 1 month of one another under budget migrating a number of on-premise systems to a private
cloud platform with no disruption to services.
• Saved £150k upgrading the unified communications and implementing a new call center solution as
opposed to upgrading the legacy solution - improved call answering SLAs and call monitoring.
• Authored and published the IT policies and Information Security Management Systems (ISMS)
manual achieve ISO27001 compliance and updated IT policies to meet GDPR compliance.
• Implemented a cyber-remediation program to identify/remediate security and compliance concerns
across all business units - adopted companywide for user on-boarding and end user training.
• Program managed a major server and infrastructure consolidation of 8 rack's worth of infrastructure
across 4 data centers to a single rack in 18 months through migration to public/private cloud
platforms.
Security, UP, Hybrid, Contracts, QC, Performing, Server, Datacenter, Call Center, Monitoring, Infrastructure, Management Reporting, Support, Implementation, It, ISO27001, Project Management, Compliance, Service, System administration, Management, GDpr, GDPR Compliance, Cloud, Information Security, Procurement, Mentoring, Training, Contracts, Budget, It support, Administration
2005 - 2016
job
Co-founder/Director of Technology
Green Fields Technology.
Outline
Co-founded the business in 2005 operating as a System Administrator & Support Engineer, Technical
Manager then my final role as Director of Technology. Here I led 7 FTE (2 in London, 5 in Macedonia) across the Managed Services and Infrastructure plus Network Operations team (circa 500 servers and 3000 workstations). Oversaw daily administration of the Green Fields cloud platform, technical projects, client on
boarding, cloud migrations and managed services. Direct reporting line to CEO.
Key Achievements/Projects
• Won numerous industry awards - IT Europa Data Center solution of the year, CAN Enterprise UC
Solution of the year, CRN SMB Reseller of the year, Commsbusiness SMB Convergence solution of the year and European service provider of the year.
• Drove revenue and growth YoY from greenfield when I co-founded the business in 2005 to £3.5m
T/O and gross profit of £2.3m when the business was acquired by IT Lab in 2016.
• Proposed entry into the cloud market and designed/implemented a solution which was directly
attributable to a 40% uplift in revenues converting existing on premise clients to our cloud platform.
• Successfully converted 100 clients to our cloud platform which accounted for 1/3 of the entire
business' revenue stream.
• Life cycle managed the solution architecture, design and delivery to migrate a large international
client with over 50 onsite servers to our platform, used in a case study and which won an industry
recognised cloud award.
• Oversaw a £350k project from pitch, design and implementation of a Server 2008 R2 Hyper-V
cluster on an HP Enterprise blade infrastructure alongside a Dell EMC SAN for our client a leading
online dating community.
• Designed a complete virtual desktop solution for a 300 user finance organisation.
• Performed a network redesign for a 250 user recruitment company located in 3 countries scaled up
to 450 users in 12 months to meet rapid growth.
• Developed technical relationships with key strategic partners which enabled us to go to market first
with early access to the very latest technologies.
• Acted as subject matter expert (SME) for Pre-sales and sales process for all of our top 10 clients
pitching our services/solutions and providing technical pre-sales support.
• Consulted to larger clients as their interim IT Director providing them advice/strategy on their IT
infrastructure/roadmap.
• Grew the business from start-up to 50 staff across 3 countries.
Co-founded the business in 2005 operating as a System Administrator & Support Engineer, Technical
Manager then my final role as Director of Technology. Here I led 7 FTE (2 in London, 5 in Macedonia) across the Managed Services and Infrastructure plus Network Operations team (circa 500 servers and 3000 workstations). Oversaw daily administration of the Green Fields cloud platform, technical projects, client on
boarding, cloud migrations and managed services. Direct reporting line to CEO.
Key Achievements/Projects
• Won numerous industry awards - IT Europa Data Center solution of the year, CAN Enterprise UC
Solution of the year, CRN SMB Reseller of the year, Commsbusiness SMB Convergence solution of the year and European service provider of the year.
• Drove revenue and growth YoY from greenfield when I co-founded the business in 2005 to £3.5m
T/O and gross profit of £2.3m when the business was acquired by IT Lab in 2016.
• Proposed entry into the cloud market and designed/implemented a solution which was directly
attributable to a 40% uplift in revenues converting existing on premise clients to our cloud platform.
• Successfully converted 100 clients to our cloud platform which accounted for 1/3 of the entire
business' revenue stream.
• Life cycle managed the solution architecture, design and delivery to migrate a large international
client with over 50 onsite servers to our platform, used in a case study and which won an industry
recognised cloud award.
• Oversaw a £350k project from pitch, design and implementation of a Server 2008 R2 Hyper-V
cluster on an HP Enterprise blade infrastructure alongside a Dell EMC SAN for our client a leading
online dating community.
• Designed a complete virtual desktop solution for a 300 user finance organisation.
• Performed a network redesign for a 250 user recruitment company located in 3 countries scaled up
to 450 users in 12 months to meet rapid growth.
• Developed technical relationships with key strategic partners which enabled us to go to market first
with early access to the very latest technologies.
• Acted as subject matter expert (SME) for Pre-sales and sales process for all of our top 10 clients
pitching our services/solutions and providing technical pre-sales support.
• Consulted to larger clients as their interim IT Director providing them advice/strategy on their IT
infrastructure/roadmap.
• Grew the business from start-up to 50 staff across 3 countries.
Enterprise, Community, International, Organization, Server, Administrator, Online, EMC, Redesign, SAN, Ceo, Interim, Go, Smb, Dating, Blade, UP, LED, Manager, Founder, Technology, Administration, Operations, Cloud, Solution architecture, Finance, Sales, Recruitment, Architecture, Service, Design, Network, Hyper-V, It, Implementation, Growth, Support, Pitching, Infrastructure
2003 - 2005
job
Junior Systems Administrator & Support Engineer
1st Contact, Location.
Support, Administrator
My education
Oxford AND Cherwell Valley College
Hndhncorequivalent, 6-month contract
Hndhncorequivalent, 6-month contract
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